I took my pets here for 4 years and was happy with the care they received until this year…read more During this incident, front office staff told me I couldn't speak with a veterinarian if it wasn't the one that I took my cat to recently. Dr. Bush wasn't in that day and I needed help as my cat was very sick after starting a new medication. I begged to talk with any Dr. on staff or have someone call me back before the end of the day. I was told point blank "it probably won't happen, but if they have time then they'll call." I didn't receive a call that day. Next day I was more worried about my cat and was met again with rude front office staff sighing loudly on the phone and interrupting me as I try to explain my situation and asked for Dr Bush. This time my vet was in but now I can't talk with her, but I was told to make an appointment with a tech, no Dr was needed. They wouldn't listen to my cat's situation yet and dismissed me at every opportunity. My cat lost half her body weight, continued to decline and I felt helpless. The next day I received a call from Case Manager Danielle who said she doesn't want to make excuses for how I was treated but went on to list excuses- " We are short staffed this week, Julia just doesn't realize when she's being rude but it's a problem they're working on with her.." I am so disappointed in Shakopee Vet. I have since found a wonderful place to take my aging pets. They took gentle care and concern with me and my pets and immediately found the issue with my cat. If you want supportive customer service and good veterinary care for your aging pets, I'd look elsewhere.

Before we got our got new little puppy we went thru the checklist of what we all needed. There are…read morethe basic things like a kennel, leash, dog bowls and toys. The list is really endless but one of the biggest decisions was who our vet was going to be. We were dog owners before and we were happy with our previous vets but I was interested in searching around. We landed at Shakopee Veterinary Clinic. It wasn't the closest one to our home but the reviews we read were amazing so we were willing to drive a little further. This is an all woman staff including the 3 veterinarians who are all excellent. They are extremely caring, personable, timely with appointments and the techs are outstanding too. Overall I'm extremely pleased. It's easy to set up appointments, call and ask questions too. You'll find some of the best care for your furry animals right here.

Dr Anderson took the time to listen to me, then did a thorough and gentle exam of my cat. She…read moreobviously read her chart ahead of time, and took the time to explain options. Vet tech was great too. Receptionist was so efficient, kind, and friendly. Been going to Chaska Valley Vet for decades, and highly recommend. They care and they're very good.

Staff was rude! You get what you pay for! Bad service! And they up charged us unnecessarily!read more

they have friendly staff and great prices! Their surgery prices are half that of surrounding…read moreclinics.

I had to put my cat Misty down after 17 years & the staff at Valuecare were wonderful…read more I've worked with other Vet clinics in the area but have never experienced this type of care. They made one of the worst days in my life respectful, honorable, & most of all, bearable for me & my Son. Thank you!

VCA Chanhassen Animal Hospital is the worst place I have ever been to. They do not listen to you,…read moretalk over you, and scam the crap out of you. They do not thoroughly explain anything and have 3 different people talking to you at one time. I will never be returning to this place. I wish I could give negative stars, do better!

I've had a long history of excellent service and quality care for my pet. They also deliver with…read moreaffordable pricing. I highly recommend BCA Chanhassen Animal Hospital if you were seeking care provider for your pet!

I brought my dog Milo in for some minor surgery. Dr Sven removed a nodule on my dogs eyelid did a…read morefantastic job. That's not where the story ends when brought my dog home still a little out of it, the neighbors dog took the opportunity to bite him really badly. I called Wayzata Pet Hospital and they kept the lights on for us and patched my dog up. Big thanks to Dr Sven and crew really remarkable care. Tim

Dr. Sven and his team are one of a kind. I've been coming to them for years & would never dream of…read moregoing anywhere else. Why? You can tell they really care. No, they REALLY do. Dr. Sven blends his knowledge with a deep compassion for animals. In my case, Dr. Sven took an extra precautionary test when I brought my cat Scotch in for a dental cleaning. In this test, they found an issue with his heart. If my cat had been put under that day for his teeth cleaning without this test (which not all vets do), he would have likely died under anesthesia. Dr. Sven went the extra mile to ensure the safety of my cat & saved his life. Dr. Sven brought in a special cardiologist to help me diagnose heart disease & get my cat on the meds he needed. It gave me several more beautiful months to love him and to say goodbye. What a gift that I will always treasure. When it was time to say goodbye, their entire team was supportive and kind and provided their services with such grace. They handled my sobs with hugs and understanding. Thank you Betsy and Sabrina. I've brought my dog and cats there for routine care visits & I never feel pressured to purchase unnecessary services or products. They focus on your animal and what they need, not what they don't. This vet office has a small town feel where you will feel like family. I can't really rave enough about them. If you're looking for knowledge, personalized care and reasonable prices to boot, bring your furry friends here. One visit and you'll see what I mean.

My favorite vet clinic is expanding! Today I learned they're adding on to the back staff area…read morefirst, then the front will be remodeled with more space for exam rooms.

I used to bring my pups here years ago and saw a couple different Vets who were Great so I made an…read moreappt this summer to bring in my new pup in. The receptionist was nice but I did Not care for the Vet and felt she was not friendly and was judgmental and knew after that appointment I would not come back. I also think they charge more than the place I go now.

Great experience for all of our pets! They are empathetic, thorough, and truly seem to care for the…read morewell being of your animals. They do a good job of trying to get you seen as soon as possible, typically within a couple of days, which is obviously very helpful when dealing with a sick pet.

The staff all seem competent. I was a bit surprised there was no questions about the pet's food…read morenor was there any attempt to assess weight then or over time. The first thing mentioned, during the examination, was another medical procedure that would cost a lot of money that may or may not need to be done. The shots were done in a separate room even though my pet is, and was, very compliant and not making any issues for anyone. ( I was kind of hoping to see the shots administered to assure myself that he was actually getting them. )

This place is outstanding. The service and care they have for pets is truly admirable. I feel…read moreso comfortable knowing that Hank is in good hands. We use our PETS Best pet insurance and we are covered for unexpected pet ermergencies and illness.

Dr Jessica bought the practice 5 years ago and saved a practice that was on its last leg! Since…read morethen it has grown because of this wonderful doctor and all the great clients! Soon it will be in its new location so check them out!

Summary: I absolutely recommend this vet. They are so kind, accommodating, caring, and take the…read moretime to explain things to you. They don't rush you through and they take time to ask if you have any questions. Connor Dougherty, DVM was the veterinarian I met with at the first visit and it was his demeanor and kindness that made me switch our dogs to this vet. He also did my yorkie's dental procedure (see experience below) and has been wonderful in the aftercare. The front desk receptionist is so kind, professional, and caring as well as all the staff I've interacted with in just a few visits thus far. Detailed Personal Experience: I recently got a 2nd opinion from this vet on my almost 9 year old yorkie's (Ollie) teeth and decided to transfer both of our dogs to this vet. They are so kind and accommodating, give you opportunity to ask questions, don't rush you, and take the time to really explain things and ease your concerns. Ollie had his teeth extraction procedure done on October 5, 2023 and it went well. I was so nervous as this was my first time leaving him at a vet and first time with him having a procedure (his neutering was before I rescued him). They really helped reassure me. They called during the procedure to inform of more necessary extractions and provided updates on how he was doing. When I picked him up, Jenna (Vet Tech) did a wonderful job of explaining aftercare instructions and answering our questions. One of their Vet Techs (I'm sorry I don't know their name) told me how she wrapped my Ollie in a blanket and cuddled him when he was waking up. I had a hard time not tearing up and it makes me emotional as I write this, to know that they cared for my baby in the most compassionate and caring way. I called today with concerns about coughing and they explained it's pretty normal due to intubation during procedure to have some irritation or soreness in the throat for 24-48 hours. They said they were going to call today (Friday) for a check-in and I beat them to it with this call and that they'd reschedule the check-in call for tomorrow (Saturday). So incredibly thankful to Marschall Road Animal Hospital for taking such good care of my Ollie.

They did a fine job (I had to euthanize my cat) a few weeks ago however I was greatly disappointed…read morethat they didn't even take the time to send a sympathy card. Previous veterinarians have always sent a sympathy card when this stressful time occurs. I have kept all of my cards from previous pets and they really do mean a lot.

Dr Carr was amazing with my brothers 7 month old Shih Tzu puppy. Dr Carr took on a complicated case…read moreand had never seen this animal before. In two days he had a diagnosis and she is now on her way to recovery.

I wish I could single out one person more than another, but the caring and loving staff here eases…read moremy cat's fear when I take her in. Dr. Jackie is simply AMAZING! She keeps excellent notes, always keeps you informed of any condition she finds, gives sound advice and options. She is so knowledgeable and shares her knowledge with her staff so they are consistent. They are all so loving to the animals they treat, and very reasonable charges. Everything is spelled out so there are no surprises when you're handed the bill. I know there are vets closer to me, but these people are worth the trip...every single one of them! Warm, skilled, compassionate and gentle. I wish there were more stars to give them!