I genuinely don't know whether to review Chase Hatcheries as a poultry supplier or as an experimental comedy business model.
Let's start with the highlight: I ordered Easter Eggers and received a 100% rooster starter pack. Not "a few slipped through." Not "sexing error margin." No, a full boy band. Impressive, honestly.
What followed was weeks of back-and-forth where they confidently insisted these very obvious roosters were, in fact, not roosters. At one point I felt like I was being gaslit... By chickens.
Pro tip for future customers: apparently the fastest way to resolution is to threaten to return said roosters to their property. Suddenly, a refund appears! (Well... kind of.)
Because of course, the "refund" was store credit only, which is a bold strategy when your core issue is trust in the product.
So I used the credit (against my better judgment), placed another order, and... plot twist: the day before pickup, they inform me they don't actually have enough chickens.
At that point, I requested a proper refund. And in true Chase Hatcheries fashion, they deducted the original credit from the refund. Full circle. No chickens, partial money, maximum confusion.
Also worth noting: the staff were described as "high schoolers," which would be fine, except these kids looked about 10 and it was a Saturday. Not saying anything definitive, just... raising an eyebrow. May report to the state.
Final verdict:
If you're looking for chickens, I recommend literally anywhere else. If you're looking for a chaotic, poultry-themed life lesson in customer service failure, this place delivers.
0/10. Would not recommend. read more