Outstanding visit on a rare stop to a branch bank since almost everything is available in the…read moreapp/online. Scheduled an appointment with the Senior Banker (Jalen) who was most helpful, professional, kind, and service oriented. It hasn't always been this way at this branch, and this was a most pleasant and welcomed experience. A+ service today!

They have been wonderful. Small business person was really helpful. Ursula is very knowledgeable…read moreand patient.

Stopped by to open a business savings account, since we already have a business checking account…read more Joshua helped us today. He was able to help us out since he had an opening. We were able to open an account after signing some paperwork. We also were given some paperwork for the business cards as well as

I wrote a sizable check to my daughter for a new car fund. The funds were removed from my checking…read moreaccount from a different bank in two days. However, the money was not deposited in my daughter's Chase account for 3 weeks! Why a three week delay? Chase sucks big time!

I've been with this bank for about a year. I've never experienced such terrible banking services…read more Truly horrible. To transfer funds from one bank into my Huntington account can take over a week. If I pay off my full credit card balance, I still won't have available credit for *several* weeks, sometimes more than a month! Basically everything with this bank takes 10x longer compared to any other bank. I closed my accounts this morning and will never return. You have been warned!

Star one of the account managers needs some training on market markets and Huntington Bank…read morepolicies. She lost an account of over 350 thousand due to her lack of education. I was told that I could not have more than one money market account. When in truth I can have as many as I'd like as long as I'm the primary account holder on only one account. I withdrew my money in a cashiers check and called the corporate office. They gladly opened a money market account for me over the phone so all I had to do was go to a different branch and deposit my cashier check. I must also comment on the lack of privacy at this branch. The way it's set up its hard to have any private conversation. I even had to ask Angela another account manager to close her office door one day due to her loud talking to keep my account information private. Can't recommend this branch What happened to Nick? He was the only professional in this branch.

This bank is amazing! I went in to create my first checking account and the ladies that worked…read morethere were extremely helpful. It was such a welcoming space and so many benefits when you choose Level One as your bank. I love how it is a local company who values their customers overall. Highly recommend!

From the owner: First Merchants Bank was founded as the Merchants National Bank of Muncie, IN by Hardin Roads, a…read moreformer successful wholesale grocer, together with a group of service-minded businessmen during the Panic of 1893. The enterprising men invested capital of $100,000. Since then First Merchants Bank has been growing both organically and through mergers and acquisitions. The history and timeline of banks acquired includes: 1893 - Merchants National Bank 1988 - Pendleton Banking Company 1991 - First United Bank 1996 - Union County National Bank 1996 - The Randolph County Bank 1999 - First National Bank of Portland 1999 - Anderson Community Bank 2000 - Decatur Bank & Trust 2001 - Frances Slocum Bank & Trust 2002 - Lafayette Bank & Trust 2003 - Commerce National Bank 2008 - Lincoln Bank 2012 - Shelby County Bank 2013 - Citizens Financial Bank 2014 - Community Bank, 2015 - Cooper State Bank 2015 - Ameriana Bank 2017 - Arlington Bank 2017 - iAB Financial Bank

I visited the Walled Lake office for the first time today. Normally I go to Southfield, but I was…read morein the area for work. Everyone at the company is awesome. They're super friendly. I have all of my accounts with them and couldn't be happier with the service.

Remember when they changed their name from Co-Op Services to Zeal and they asked members the…read morequestion of what Zeal means to them? They pontificated that Zeal meant a zest for their customers-among others. I thought service would be better with all of their so-called improvements, but they are absolutely NOT in favor of the member. Doing business with them-especially if you have a question with a live person is damn near impossible. I have been an outstanding member with enviable accounts since 1989 when I was in my early 20's. After COUNTLESS interactions with this institution since their name change, I've finally had enough and am moving my business to VIBE. I suggest anyone reading this look into other options as well.

I haven't done any business with a corporate bank since the early 2000's. I continue to do my prime…read morebanking at a credit union , but for some unforeseen circumstances, I ended up opening a joint account with my brother here . There has never been a wait in line and the staff is extremely friendly. They were very patient with me when I cashed some savings bonds from my childhood. It is definitely a hard location to pull into due to it being on the corner of a busy shopping plaza ( but not their fault ) . I would recommend this bank.

ATM is so slow…read more Also, the large concrete slab that sticks out way longer than it needs to damaged my car (car pic), apparently multiple other vehicles have been damaged there too! See pictures I took!

This is a good bank as far as banks go. There are No hidden fees. I have had fraud on my account…read moremany times and the way they handle it compared to other banks is a million times better. Brian the manager is awesome and tries to do his best to help you out. The other employees are great as well.

Love this bank so far. I opened a travel card there and the lady who helped me was so nice. I…read morehave been in a couple more times and you would think we were old friends. I have a bad memory for names, but she sits at the 3rd desk! The bank has good hours and is a really good hometown and national bank!

This branch has turned into a joke the Assistant Vice President K. B. told me that there is no one…read morein all of Bank of America that could wave a fee that was placed upon my account. If she is correct why isn't the title of CEO on her business card. She honestly told me to go call the 800 number. When I asked her again to provide me with the name of someone who could help me she again told me to call the 800 number. In the past the people working at this branch were always the nicest and most accommodating you could find. I can understand if something is beyond someone's authorization level to do, however refusing to put me in contact with someone with the authority to assist me is a very poor joke.

I would definitely recommend Vibe Credit Union to my family & friends…read more They are very professional and you'll receive excellent customer service. They will do their best to assist you in getting a loan or tell you what you need to do in order to get a better interest rate.

Vibe used to provide stellar, A plus service. You could call and by the second ring, at most, you…read morewould have a human being on the phone. Now, you could be holding for 20 minutes, 40 minutes, who knows? Not sure what happened along the way but the service, isn't service at all.