I've always counted on my Credit Union !! I've been with them since 1980's long time ..I recently…read morewent to the Santa Clarita location to get a check for auto loan It was a breeze I was already pre qualified!! Horacio Chow was professional and friendly!! He explained how process works and answered all my questions.. Thank you

I just left wescom credit union in santa clarita, ELSA was very friendly and efficient. Blessingsread more

We were surprisingly gifted this BEAUTIFUL custom cutting board and AMAZING coasters which were…read moresent to our home within days after our wedding. Logix is HANDS DOWN the most incredible financial institution and their customer service, as well as attention to detail is SO SPECIAL! Thank you to Agustin and the Bridgeport branch you are incredible!

Logic is a great credit union/bank providing consistent financial support for me and then my family…read morethrough the years. I have been a member for almost 20 years now. Each branch has its own charm. This one provides quick and efficient service. The level of customer service is dependent on the teller. Sometimes I have tellers that are especially friendly which is nice.

Great employers here they are so helpful. I believe Sandra is the one who has helped me many times.read more

Twice I've tried to get Logix to help me with a car loan. First they told me I was pre-approved for…read morea car loan. They didn't return my call after I told them I knew the car I wanted and was ready to buy. Second, the local branch said they would also call me back and they didn't. Customer service could be better.

ASHLEY & KHADIJAH WERE AND ARE FABULOUS, AMAZING and KIND HEARTED HUMANS. It was such a refreshing…read moreexperience from walking into the door to the whole process. they both are very caring souls and do the best job. I needed this type of great energy with KHADIJAH & ASHLEY with providing me with 5 stars service. Please if you come ask for either one. They make the process enjoyable and professional

Let me tell you!!! Matthew, Matthew, truly the best customer service EVER!!! I love coming here for…read morehim. I live 45 minutes out and if I ever need anything like I lost my card and when we came in his welcome is everything. Including when he was working with us he still acknowledged people coming in. He took his time he really got to know us like he was family. Matthew please know that you are invited to dinner with us. lol thank you for this amazing customer service to me and my wife!!! I see why this place is happy and inviting. Keep up the good work.

So I'm a first time car buyer, I came in not really knowing what was ahead of me. But Adrian was…read morereally helpful and honest about what to expect. The branch manager Jason was also very helpful, he made sure to clarify everything and made sure the process was as smooth as possible! They respond to my emails fast (I have a bunch of questions lol and they always make sure to answer me without me feeling judged) they're thorough and you can tell they do care about their job and their members! If I were to recommend any branch it's this one, most of all make sure to book with Adrian he's amazing!

I spoke with Robert Delgado in 2024 who was extremely helpful. I was trying to obtain an auto loan…read moreon a $172k car. He said make 6 payments and call him back. I made 13 payments and my husband and I since have added my name to our business bank account so I called in to refinance my loan. That's where things went south. The company connected me with Michelle Yim, (still don't know how she works there.) She would email me a question, not reply for 5 days until I sent her "hey following up" from the moment I spoke to her she was very short, unfriendly, rude, not willing to help. I have tier one credit, 18 years credit history with personal income proof of $10k/ month (not including business) I even had my CPA call her to see what we needed to do so I could qualify (she ran my credit.) My CPA was appalled with her lack of knowledge and willing to help, it ended she would let me know what I needed. Her last email to me was that she needed the business 2024 tax returns WHICH ARENT EVEN DUE YET, she knew I didn't have them. I was very upset I emailed her, I told her how unprofessional she was. She had Paul call me to apologise, and I never heard from them again!! We purchase a lot of vehicles and never in my life have I dealt with someone so unwilling to help like Michelle Yim

We've been Logix members for almost 2 decades now. After being with Wells Fargo for many years, the…read morecredit union experience is far superior. It is more of a personalized experience that makes you feel like more than a number. The customer service at this particular location is fine. I've never had a bad experience but they're not overly friendly either. I tend to just visit the ATM which is rarely fully occupied.

Great service at this location. Shoutout to Douglas help me out a lot. I highly recommend Logix to…read moreanyone looking for a good banking service.

Last year, as a member of 45 years, while out of my element, I entered the Santa Clarita branch of…read morethe California Credit Union and never again returned to my old branch. I had come to wonder whether the tellers at my former branch even had teeth. I felt welcome to find the branch had been decorated to my high standards. Managers Mila and Edvie proved knowledgeable in financial affairs. I understood this when they turned me down for a loan. The teller on duty, Troy Yokofish, greeted me with a smile. Only minutes later, I, too, had a smile on my face, feeling richer for the experience. With dozens of hundred dollar bills spilling out of my pockets. What's in your wallet? it was like Christmas all over again.

I came in on a day when my financial situation was in REAL bad shape. After work. On a Friday. And…read moreLyudmila (branch manager), Advi (assistant branch manager), and Troy (teller) helped me deposit a bunch of coins. I hadn't rolled them and they SO graciously stayed to help me get that deposited and start a line of credit. So kind. So understanding. It helped turn a really bad week (month?) around. Thank you.

I had a check stolen from my mailbox. The thief had deposited the check into his account, even…read morethough it was clearly not payable to his name. I received a phone call from Aram at the Santa Clarita Premier America C.U. inquiring about the check. Having only my name available, he was able to locate my cell phone number. Aram called me and explained the situation. Thanks to his effort, I was able to contact the issuing bank, and a fraud investigation was launched. I am very grateful to Aram for taking the extra steps to notify me, so that I could resolve this matter.

Don't waste your money and time with this credit union. Hey Premier, the email announcement I…read morereceived today about winning Taylor Swift concert tickets was a joke. How about repairing the recent "computer/accounting" errors you made on some of our accounts. I have yet to receive the $500.00 your employees said was "not missing" after that fiasco. Perhaps you should also hire competent employees. I'm sure that would be more valued by most members than this concert stunt. I recently joined another credit union that offered me much more than you have ever in my 30 + years of membership. At the new credit union I am treated with respect, deal with management that know what they are doing, and employees that provide a positive environment to conduct business in. Don't bother contacting me; I'm done.

Hello, I am a new client. I got to meet with Isabel Garcia…read moretoday and I'm so glad I did. She seems wise beyond her years and was very kind to me. She got me all set up with everything I needed to go forward. I look forward to my new friendship with Isabel and First Entertainment Credit Union. Thanks!

I opened a money market account here. The process was quick and easy. The interest rate is a…read morelittle higher than a bank. Customer service was great. I was surprised how much traffic was going in and out of this credit union. But again, it's the only First Entertainment Credit Union in the whole Santa Clarita Valley. I may end up opening more accounts in the future. :)

I really wanted to open a business account here as our banking is through a very large and well…read moreknown bank where I'm not at all happy with the service. I called on several occasions to make an appointment and was told "a banker will return your call". I emailed on several occasions as well. Evidently they just really didn't want to open an account for us. Which is unfortunate for them as we do decent transaction volume and could have been a solid customer. That said with the current uncertainty around the stability of regional banks it may be that their lack of responsiveness did us a favor. I'm not giving them lower than 3 stars because I didn't get to experience their service, only the lack thereof.

Warning!! stay away from doing business with small banks. The worst bank ever. An escrow company in…read moreCovina, banks with a bank in Santa Clarita. Came to cash a check here because the check belongs to this bank, the teller tells me that I have to fill out a form and that they can only give me $2,500 in cash and the rest in a cashiers check plus they charge 17.00 per transaction because I'm not a customer. I asked her why? her answer was because they're a small bank. Then why stay open!!!!???? If you can serve the public.