I've always counted on my Credit Union !! I've been with them since 1980's long time ..I recently…read morewent to the Santa Clarita location to get a check for auto loan It was a breeze I was already pre qualified!! Horacio Chow was professional and friendly!! He explained how process works and answered all my questions.. Thank you

I just left wescom credit union in santa clarita, ELSA was very friendly and efficient. Blessingsread more

We were surprisingly gifted this BEAUTIFUL custom cutting board and AMAZING coasters which were…read moresent to our home within days after our wedding. Logix is HANDS DOWN the most incredible financial institution and their customer service, as well as attention to detail is SO SPECIAL! Thank you to Agustin and the Bridgeport branch you are incredible!

I was near the mall and since they closed the Logix near it I came to this location. I had to cash…read morea check but when I walked in it was a bank with no tellers.. odd! It was literally just rooms with computers in it for people who need to pull out a loan or set up an account. No where on the front of the building or the door says there's no tellers here, just the hours of operation. I did have a nice lady working there ask me how she could help and she pointed me towards the atm machines. I ended up leaving as I needed specific bills I wanted back when cashing out.

Twice I've tried to get Logix to help me with a car loan. First they told me I was pre-approved for…read morea car loan. They didn't return my call after I told them I knew the car I wanted and was ready to buy. Second, the local branch said they would also call me back and they didn't. Customer service could be better.

I usually don't write reviews for banks, but Angela Sanchez truly deserves a shoutout…read more From the moment I walked in, I was greeted warmly and treated with a genuine respect. I had a few questions about opening a home and car refinancing and the process was explained clearly and patiently. She even came over to introduce herself and make sure everything was going smoothly -- a small gesture, but it made a big impact. She took her time to explain things, reviewed our contract and provided us options. The experience was truly amazing. I will definitely come back again and continue their service.

Celeste is an amazing human being! This bank is so fortunate to have this positive and kind…read moreemployee... thank you Celeste for going above and beyond! You are a gem and I hope someone reads this and mentions it to her! Let the manager know that Celeste was caring and the customer service was 100% and more!

Omg! So helpful. The man at the front desk is so kind and helpful. All banks should have this…read moreposition. He quickly addressed my questions and directed me to the correct employee who could help me with my banking needs. I've been in several times and have always received prompt courteous attention. Nice job!

This is the best logix I've ever been to and that is because of the branch manager Jason. I wish I…read morecould give Jason 100+ STARS. He is always so willingly to help, go above and beyond and beyond. I've never met such a humble guy and always give full support and advice. Definitely recommend coming here speak with Jason and get a loan for your vehicles from this logix branch ! Thanks Jason! This place is so lucky to have you here managing it.

We went to our credit union to get a loan to pay for the replacement of our home air conditioning…read moresystem. I happened to mention what the loan was for to Noa who was writing the loan. I jokingly asked if he happened to know of anyone who does this kind of work. He said he did and gave us a name. We asked to have him call us which he did. He came out the next morning, gave us a review of our home AC and a very fair estimate. Our AC will be fixed tomorrow. You couldn't possibly get better service than that !

Always friendly greetings and helpful employees. Great rates and personalized service. Underwriters…read moretake every aspect into consideration when reviewing loans, but just numbers on paper. Occasional fun giveaways - like a half dollar on your half birthday! Proud to be a member of Logix!

This rating applies to LOGIX credit card services only:…read moreReporting credit fraud is very lengthy and to put it in an obstacle course race, where every obstacle equals a representative after another. This is my ongoing experience where the merchant can't even reimburse my funds back to my credit card because as most banks the original credit card has since been replaced with a new one. This happens to almost everyone, I understand it's frustrating in itself, it shouldn't be prolonged by waiting on the telephone for excessive amounts of time listening to repeated elevator music and robotic voices.

Just a quick thank you to Sabrina, the "Trainee in Progress," who helped me today. The staff at…read moreCCU-Valencia has always been amazing, so I thought I'd write a few words about my experience with the Branch's newest employee. Sabrina made eye contact as soon as I entered. As I approached the window, she smiled, greeted me, and asked what she could do to help. Nice! She then proceeded to flawlessly handled my deposit and cash withdrawal. Her professionalism, competency, and outgoing personality were very impressive. Sabrina is a wonderful addition to the team!

Last year, as a member of 45 years, while out of my element, I entered the Santa Clarita branch of…read morethe California Credit Union and never again returned to my old branch. I had come to wonder whether the tellers at my former branch even had teeth. I felt welcome to find the branch had been decorated to my high standards. Managers Mila and Edvie proved knowledgeable in financial affairs. I understood this when they turned me down for a loan. The teller on duty, Troy Yokofish, greeted me with a smile. Only minutes later, I, too, had a smile on my face, feeling richer for the experience. With dozens of hundred dollar bills spilling out of my pockets. What's in your wallet? it was like Christmas all over again.

How do you update your system, require a member number to access your account, only way to access…read morethe number is to log in or talk to a rep & I have been on hold almost an hour to get this number. you should NOT lock people out of their account without providing them the info they need to get back in. I need to electronically access this money & I cant because you made a change & I cant reach ANYONE... TERRIBLE CUSTOMER CARE

I had a check stolen from my mailbox. The thief had deposited the check into his account, even…read morethough it was clearly not payable to his name. I received a phone call from Aram at the Santa Clarita Premier America C.U. inquiring about the check. Having only my name available, he was able to locate my cell phone number. Aram called me and explained the situation. Thanks to his effort, I was able to contact the issuing bank, and a fraud investigation was launched. I am very grateful to Aram for taking the extra steps to notify me, so that I could resolve this matter.

This is not the first amazing review we have had the pleasure to write and really there should be…read moremany. WE LOVE OUR bank! WE LOVE the people. We have had many many issues that have come up recently that the staff took their time to figure out. Not only did they solve our issues they helped us achieve more than we thought we could! We had basically no credit from being out of debt... Megan Armstrong has not only helped us build that back up a bit she has gone above and beyond for us on car loans with decent rates, personal loans, and personal lines of credit to help get us back where we need to be! SHE IS THE BEST!!! Kasha the Santa Clarita branch manager is amazing and very caring! She took her time with me and many phone calls and solved an issue we were having with our bank card. Dacia, the one who takes care of loan paperwork... Stayed late one night to get our car loan through so that we would have a vehicle to drive the next day! She did not have to do that, but she did because she knew we had an urgent need... My fav person though is Charlotte... she is a teller that cares! She is ALWAYS happy and helpful, in fact if it weren't for her, I would not have known about personal loans, lines of credit ect... I adore the staff... Thank you for all you do!!! Brandy Gibson :)

This used to be a comfortable place to go for banking. A small community of local people who at…read moreone time were part of the entertainment industry. Now, the office staff has become cold, rude, and disrespectful, especially the woman in the first office on the left. This is no longer a safe place for some clients to go to. Be better.

I really wanted to open a business account here as our banking is through a very large and well…read moreknown bank where I'm not at all happy with the service. I called on several occasions to make an appointment and was told "a banker will return your call". I emailed on several occasions as well. Evidently they just really didn't want to open an account for us. Which is unfortunate for them as we do decent transaction volume and could have been a solid customer. That said with the current uncertainty around the stability of regional banks it may be that their lack of responsiveness did us a favor. I'm not giving them lower than 3 stars because I didn't get to experience their service, only the lack thereof.

Warning!! stay away from doing business with small banks. The worst bank ever. An escrow company in…read moreCovina, banks with a bank in Santa Clarita. Came to cash a check here because the check belongs to this bank, the teller tells me that I have to fill out a form and that they can only give me $2,500 in cash and the rest in a cashiers check plus they charge 17.00 per transaction because I'm not a customer. I asked her why? her answer was because they're a small bank. Then why stay open!!!!???? If you can serve the public.