Wow this is an interesting location. Definitely under-staffed. Don't go at night and please stay…read moreaware of what's happening. I could see things going sideways quickly. The manager here is awesome and needs a raise. She's holding this place together with prayers and duct tape. I will try to support this branch when I can.

I visited the branch to withdraw an amount from my account. After withdrawal my account may have…read morebeen below a certain limit, and I didn't want to be charged a fee. The teller asked me to see the banker. I waited for my turn to see the next banker (Loren Allday) who failed to look up the requirements for the account, and was not willing to help because he did not know how to look up. He declined to help me and moved to the next customer. Very UNPROFESSIONAL individual. I also had the similar unprofessional experience with another banker at this location name, Omar. I would NOT recommend this branch. I went to Meeker location and got my work done.

great customer service Assistant manager he did a perfect for my accounts! I would recommend this…read morewonderful local bank to everyone.

They are all very friendly and helpful! I have been a customer for a couple of years, I am always…read moregreeted when I walk thru the doors, and helped with enthusiasm. If they are busy, they always say thanks for your patience, and they always say goodbye have a great rest of your day!

Selam, Greg and Natasha are absolutely amazing. Even though Natasha is only a teller, she always…read moretries to go above and beyond to make customers happy. Greg & Selam are probably the best two managers I have ever encountered at a bank, and I've used almost every bank out there. If I were to ever open up a bank, I would steal these 3 employees from you because they are what make coming to Columbia bank a great experience. While I've had limited encounters with Mina & Antoine, they always have a positive mindset and do what they can to help any customers in the bank. Greg, Selam & Natasha truly are an asset to the Columbia Bank team and they are what make the Columbia Bank brand shine!

Worst customer service ever! Been trying to close out account since March 12th and manager Pablo is…read moremaking excuses and refusing to fax info to another branch to close out account! Dont recommended Columbia bank at all!

Super dissapointed in how Verity has fallen. They were great 9 years ago when I created my account…read more I've been trying to pay off a loan and can't get anyone except folks in a call center that can't find me. This company was all about look how open our space is. Look how in community we are and yet the gave up their local jobs for a call center somewhere that's so loud I struggle to hear the person. It doesn't feel like that's valuing community.

I'm becoming a regular in regards to yelping Verity credit union. First, shout out to Amy Canady at…read morethe call center. 100% when it comes to customer service an she goes beyond. This is the second time that she has assisted me. When I heard her voice over the phone a sigh of relief came over me because I know that I'm getting the best service one can get. What a coincidence as I'm writing this the other Amy (Ellison) is returning my call to be of assistance. Verity credit union these ladies deserve a raise!!! In fact they would be excellent trainers for new customer agents. I just can't praise them enough. Both Amy's have been my saving grace. Kudos Kudos

What a great experience I had today at WaFd Bank. (Yes a little confusing still because I think…read morethey are in the middle of a name change. The original company name was Washington Federal.) I went into the branch today to open a new checking account. Their checking account has some really cool features I haven't seen at other banks. With their Green checking account you get discount movie tickets, coupons for travel, a credit check service and best of all mobile phone insurance. I used to have AT&T mobile phone insurance that costs $15 a month. With WaFd Bank's green checking account I can get that for $7 a month plus all this other stuff. I had no idea, definitely a well kept secret. Anytime we can help local companies vs the large conglomerate like AT&T, sign me up. Keep up the great work WaFd Bank!

The manager and employees are incredibly friendly, but Washington Federal is like Hotel California…read more- "you can check out any time you like, but you can never leave." I rented a safe deposit box at the Washington Federal branch in Redmond and when I moved to Seattle I closed it two years ago by going into the branch to return my keys and sign the cancelation form. For the past two years I have received multiple bills for the safe deposit box.The first year I called the branch, which confirmed the account was closed, and they said I wouldn't receive another bill. A few weeks later, I received a late noticel. Since then I've repeatedly called the Customer Care Center and am told the account is open. When I explain the account is closed and that I need the billing situation resolved, they say that they will email the branch and follow up with me. No one has ever followed up. My last conversation with Customer Care was about a month ago and I received another bill today. If Washington Federal can't figure out how to close a simple safe deposit box, I wonder how they can be trusted with more complex financial issues? It's not a risk I'm willing to take.

I have been a BECU member for over 20 years now. Every location I've been at is extremely helpful…read moreand the staff, friendly and accommodating. I have lost my debit card on a few occasions and had to go in to get it replaced. After verifying my identification, the staff is very quick to get a new car generated and will give it to you on the spot with only a short wait. I also like the bank online app as it keeps me up-to-date on account status and allows me to do quick remote deposits, and transfers. Great banking institution and no monthly minimum charges. Great experience.

Quick and efficient. Staff are easy to work with. Never have I ran into a problem. This is my go to…read morebranch.