This Scottsdale Main location for Chase fits well in Old Town Scottsdale. I understand the building…read morewas actually located somewhere else and moved to this location. The bank employees have always been friendly and helpful. There plenty of free parking, a walk up ATM on the main building and drive up ATM located in the parking area.

Very difficult to get into the drive through banking. We went around the block a few times and…read morecouldn't find how to get in. Finally parked and walked over. Busy area and lots of traffic.

I was never a fan of BofA before, and to be honest I'm still not fully bought in - especially after…read moreall the hassle from their customer support phone numbers. However, after meeting with Karina there is so much hope! My first day waiting I watched her quickly and effectively address and help a lobby full of customers - each who I'm confident left feeling just as happy and thankful as myself to have my problems addressed. Karina went above and beyond to help me out unlike any other advisor I've met. After my second meeting she found other financial products that aligned perfectly with my goals. I can't convince you to make the switch to BofA, but I urge all of you to go meet with Karina and see for yourself that she truly cares about helping others and getting things done.

I had a lot of deposits to put into an account for the place I work for today. Felicia helped me…read moreand was very kind and efficientl throughout the entire process.

Best Community Bank in town! Great management and Staff!…read more Voted #1 Community Bank in Arizona 3 years in a row, by Ranking Arizona.

Wow, after reading the reviews here on Yelp I decided to…read moreopen a bank account at Pinnacle. All I can say is wow! I've never been treated so good by any other bank. Nicole was great. Personalized attention and a free checking account. Personalized the way it used to be in the old days.

I discovered Scottsdale Community Bank when my other small local bank went through two or three…read moretakeovers and became just like all the big banks. At Scottsdale Community Bank they make it easy to do my banking...and they communicate in a timely manner. Professional, friendly, and totally capable. Just hoping they don't get taken over by a big bank.

I have been using the big banks for years, but recently switched to Scottsdale Community Bank. Top…read morequality staff, high touch personal banking service are among things that make this bank great! My family member also applied for a car loan here and SCB made it a super easy, stress-free process. It's great to have a local bank in our community that we all can trust! Thank you!

Worst coustomer service by telephone ever. Fraud department is on a Spring Break! I think it's also…read morelunchtime, dropped calls, sassy arguments from reps, (probably the Mai Tai. 25 minutes wait time in fraud?? Fraud not important at US BANK.

I'm so glad that this is in this location. Although, the drive thru ATM is a tight fit getting in…read moreand out of it's still conveniently located. There is free parking outside of the front door. One of my favorite locating to go as I've never had a problem with their ATM being stocked or working... THANKFULLY!!!

Decent Bank of America location near where I work…read more Never have been inside, just pulled through and used their ATM. This location does not get a lot of love from those who have gone inside, but for what I need when I am in the area it is fine. Brick and mortar locations are getting to be rarer, so I was happy when I discovered this location close to my work area. Drove up, put my card in, grabbed some cash, and was good to go. As some others have said, due to its location it can be difficult at times to access in traffic and then get back out to go the other direction. For my needs, I'll take it.

Ernest, the manager with corn rows at this branch, is PATHETIC…read more May be the worst customer experience I've ever had. Went in to this branch this afternoon at 3pm after opening an account online and wiring $20k because my card kept getting declined. He was not only completely unhelpful, but seemed almost resolute to make it known he was the branch manager and would not help. I went to another BoA branch down the street, and even they said they have had multiple cases of other customers complaining about how bad this Ernest guy is. What a joke. This guy should be fired immediately. Moving all of my money out of BoA tomorrow morning.

I came in here to get a replacement debit card & it was super fast & super easy. Also it was free…read more & the lady who helped me out was super nice. It's a beautiful bank inside

What a great bank this bank has been nothing but good to me. The services requested have been…read morecompleted. The quality and the value have been ideal, even working half the year in Arizona and half the year in Washington state this credit union always does the right thing by me I would definitely suggest this credit union for anyone living in Arizona or any other state for that matter. Their customer service and value is exuberant at a 10 out of 10.

Chase Bank is like that ex you swear you'll never get back with. Absolutely awful when you're "in a…read morerelationship" with them (fees, nonsense, the whole circus). I left them because as a customer they're downright terrible. But here's the thing, every time I walk in to make a deposit (because life forces me back into the building like it's a bad sequel), they're suspiciously... nice. Smiling. Helpful. Polite. Practically handing me candy and warm towels. It's all a trick. They're trying to reel me back in, like, "See? We're nice people! Come open another account so we can disappoint you all over again." It's like Chase runs two separate businesses: Chase the Institution: 1 star, borderline villainous. Chase the Visitor Center: 5 stars, free smiles, no waiting, "Have a great day!" vibes. They're lovely hosts when you're just dropping by. But trust me: don't fall for it. That's how they get you.

Very friendly staff!!! Happy to take rolled coins, which is rare. Armstrong(?) even offered to…read moregive me more coin papers if needed. Great customer service all around!

Been here twice now to pull out some cash. My bank isn't around here, so I'm glad I can get cash…read morequickly when I need it and without fees! The first time I went to the drive-thru and it was a seamless transaction. The second time I attempted to drive through again, but it was not in service. Boo!! I had to park in front of the ATM and walk up to get my cash. No biggie, but when the drive-thru ATM is broken, I'm sure it puts a damper on anyone's schedule especially if they're on a time crunch! I'm just glad I can get in and out pretty quickly! I'll be back eventually!

I recently opened an account at this Arizona Financial Credit Union in branch and was greeted by a…read morefriendly employee and then assisted by Lise. She was cordial, professional and took the time to explain everything to me and answer all of my questions. I was then directed to Brianna, who assisted me with all of the required paperwork to open my account and issued me my new debit card. The entire experience was 5-star. I look forward to doing business at this location.

I honestly think this concept is absolutely genius! You typically go to a café to grab a coffee,…read morebut Capital One has transformed the entire experience where you go to their café grab a coffee and talk about your finances. The whole purpose of this café is actually a bank. I love how you can rent out different rooms in the café if you have a Capital One credit card for a few hours to get work done, to have some quiet time, etc. and it's free! They also periodically give out coupons for free coffee and if you have a Discover credit card or Capital One credit card and use it to purchase you get 50% off! I do have to admit the coffee is not the best (sometimes it's sour) but also I don't think people actually go here for a coffee outing I think they go here for their banking needs. Sometimes they also have events that coordinate with travel like free luggage tags, monogrammed passports, I would definitely keep an eye out!

I have been to this cafe before and used their private nooks in the past without reservations. To…read moremy surprise, now you are required to reserve each nook. One of the Capital One employees showed me how to utilize this feature on my phone. I enjoyed this feature and will be using it in the future. The parking is literally the worst part. At 10 am on a Tuesday, I was surprised to have such difficulty finding parking between the uncovered lot and the underground garage. It's a little tricky to navigate from the parking structure to the Capital One lounge, so if you do plan to head here, make sure you have ample patience and time to manage parking. I ordered the Seasonal Cherry Vanilla Matcha latte with Almond milk, and the cherry top had a nice flavor, but it did not carry through the latte. The Matcha was okay, nothing to get excited over. I was planning to get some studying done, but I couldn't focus too well as patrons were quite loud. I eventually settled on a table in the back of the cafe, and, disappointingly, it was wobbly, possibly broken. I had only been drawn to come back to the cafe because my initial experience was so pleasant. One of the Capital One employees gave me a free drink voucher. It is a hit-or-miss experience.