This Scottsdale Main location for Chase fits well in Old Town Scottsdale. I understand the building…read morewas actually located somewhere else and moved to this location. The bank employees have always been friendly and helpful. There plenty of free parking, a walk up ATM on the main building and drive up ATM located in the parking area.

Very difficult to get into the drive through banking. We went around the block a few times and…read morecouldn't find how to get in. Finally parked and walked over. Busy area and lots of traffic.

I had a lot of deposits to put into an account for the place I work for today. Felicia helped me…read moreand was very kind and efficientl throughout the entire process.

I will NEVER EVER return to this branch again. The "manager" Brittany is rude, terrible attitude…read moreand sarcastic!!!! You DO NOT deserve to be a manager - you seriously have ZERO customer service skills and I hope the complaint I lodged against you for how you "welcomed" me into this branch as a first time customer finds you!! You're utterly DISGUSTING with a massive chip on your shoulder!

Best Community Bank in town! Great management and Staff!…read more Voted #1 Community Bank in Arizona 3 years in a row, by Ranking Arizona.

Wow, after reading the reviews here on Yelp I decided to…read moreopen a bank account at Pinnacle. All I can say is wow! I've never been treated so good by any other bank. Nicole was great. Personalized attention and a free checking account. Personalized the way it used to be in the old days.

I discovered Scottsdale Community Bank when my other small local bank went through two or three…read moretakeovers and became just like all the big banks. At Scottsdale Community Bank they make it easy to do my banking...and they communicate in a timely manner. Professional, friendly, and totally capable. Just hoping they don't get taken over by a big bank.

I have been using the big banks for years, but recently switched to Scottsdale Community Bank. Top…read morequality staff, high touch personal banking service are among things that make this bank great! My family member also applied for a car loan here and SCB made it a super easy, stress-free process. It's great to have a local bank in our community that we all can trust! Thank you!

This bank is unprofessional and does not provide satisfactory customer service. I have a friend of…read moremine who was refused service from this branch because they just didn't want to deal with the tasks she needed to have done. The manager was of no help either. Do not go here if you want to be discriminated against. I feel bad for the other employees here who get looped in with all the bad clerks at this location. Do not go here and support this location. I normally would not be a Karen, but my friend was disrespected by the workers at this location for simply existing. So I will wreak havoc.

Chase is the largest bank in the country so they have branches everywhere. This bank has a ton of…read moreFEES even on savings accounts. The interest rates on CDs is lower than many other banks. The convivence of having ATMs all over is a big plus but other than that I really can''t recommend Chase.

Worst coustomer service by telephone ever. Fraud department is on a Spring Break! I think it's also…read morelunchtime, dropped calls, sassy arguments from reps, (probably the Mai Tai. 25 minutes wait time in fraud?? Fraud not important at US BANK.

I'm so glad that this is in this location. Although, the drive thru ATM is a tight fit getting in…read moreand out of it's still conveniently located. There is free parking outside of the front door. One of my favorite locating to go as I've never had a problem with their ATM being stocked or working... THANKFULLY!!!

Decent Bank of America location near where I work…read more Never have been inside, just pulled through and used their ATM. This location does not get a lot of love from those who have gone inside, but for what I need when I am in the area it is fine. Brick and mortar locations are getting to be rarer, so I was happy when I discovered this location close to my work area. Drove up, put my card in, grabbed some cash, and was good to go. As some others have said, due to its location it can be difficult at times to access in traffic and then get back out to go the other direction. For my needs, I'll take it.

Ernest, the manager with corn rows at this branch, is PATHETIC…read more May be the worst customer experience I've ever had. Went in to this branch this afternoon at 3pm after opening an account online and wiring $20k because my card kept getting declined. He was not only completely unhelpful, but seemed almost resolute to make it known he was the branch manager and would not help. I went to another BoA branch down the street, and even they said they have had multiple cases of other customers complaining about how bad this Ernest guy is. What a joke. This guy should be fired immediately. Moving all of my money out of BoA tomorrow morning.

I came in here to get a replacement debit card & it was super fast & super easy. Also it was free…read more & the lady who helped me out was super nice. It's a beautiful bank inside

What a great bank this bank has been nothing but good to me. The services requested have been…read morecompleted. The quality and the value have been ideal, even working half the year in Arizona and half the year in Washington state this credit union always does the right thing by me I would definitely suggest this credit union for anyone living in Arizona or any other state for that matter. Their customer service and value is exuberant at a 10 out of 10.

Chase Bank is like that ex you swear you'll never get back with. Absolutely awful when you're "in a…read morerelationship" with them (fees, nonsense, the whole circus). I left them because as a customer they're downright terrible. But here's the thing, every time I walk in to make a deposit (because life forces me back into the building like it's a bad sequel), they're suspiciously... nice. Smiling. Helpful. Polite. Practically handing me candy and warm towels. It's all a trick. They're trying to reel me back in, like, "See? We're nice people! Come open another account so we can disappoint you all over again." It's like Chase runs two separate businesses: Chase the Institution: 1 star, borderline villainous. Chase the Visitor Center: 5 stars, free smiles, no waiting, "Have a great day!" vibes. They're lovely hosts when you're just dropping by. But trust me: don't fall for it. That's how they get you.

Very friendly staff!!! Happy to take rolled coins, which is rare. Armstrong(?) even offered to…read moregive me more coin papers if needed. Great customer service all around!

Been here twice now to pull out some cash. My bank isn't around here, so I'm glad I can get cash…read morequickly when I need it and without fees! The first time I went to the drive-thru and it was a seamless transaction. The second time I attempted to drive through again, but it was not in service. Boo!! I had to park in front of the ATM and walk up to get my cash. No biggie, but when the drive-thru ATM is broken, I'm sure it puts a damper on anyone's schedule especially if they're on a time crunch! I'm just glad I can get in and out pretty quickly! I'll be back eventually!

I recently opened an account at this Arizona Financial Credit Union in branch and was greeted by a…read morefriendly employee and then assisted by Lise. She was cordial, professional and took the time to explain everything to me and answer all of my questions. I was then directed to Brianna, who assisted me with all of the required paperwork to open my account and issued me my new debit card. The entire experience was 5-star. I look forward to doing business at this location.