I LOVE THIS BANK!!! American National Bank has been my bank for at least 15 years! The service I…read morereceive each and every time I go to this bank is outstanding! The people are very knowledgeable and they are also very nice. They greet you with a smile on their face when you enter the bank. They make your banking experience a pleasant one! I highly recommend American National Bank!

From the owner: ANBTX has been serving the businesses and families of North Texas since 1875. We offer a…read morecomprehensive range of products and services, along with the expertise and support of our financial professionals, to help our customers meet--and exceed--their financial goals.

Alliance Bank has a great home-town feel to it. Personal and caring service. Have been customers…read morefor years even after moving away.

Clean & convenient to Heath High School. Tellers were friendly & available. Looked into a couple…read moreother banks nearby and Alliance has a far better checking account option. They even have a coin changer in front that doesn't charge their costumers. If you're looking for a Texas owned/ based bank, this is a good option!

The branch in Missouri City,TX leaves a lot to be desired for customer service! They are the rudest…read moremost incompetent group of people I have have ever encountered for banking! It's Scary thank God there are other financial storefronts in the area! HORRIBLE and that's being kind.HORRIBLE HORRIBLE HORRIBLE!!!!

Has been a great bank with really good service and nice employees. Have never had a bad experience…read moreat even one of the bank locations.

We do business here for a personal account and would like to say Denise Gang has served us for…read moreseveral years at several locations. She is helpful, friendly and always a smiling face. If we said we would stay at a bank it would be because of such a great teller, you know you enjoy small pleasurable encounters when you look to see if that person is at the window!

Decided not to do business with CUTX any longer because they create account numbers generating your…read moremember number as the final eight digits of an account instead of the opening digits. For example, if your member number ends in 9988 and you open multiple accounts, they will all end in 9988. So confirming an account becomes a nightmare if you switch auto payments between accounts. I was also told I wouldn't be charged an account fee because I was a veteran, yet $6 was charged every month. I'm typing this waiting in the lobby to close my accounts officially. They have one, literally one banker that can close accounts. They have one teller (one is at lunch), so the place keeps filling with people coming in. Moreover, people need to wait to see the one banker to open, close, make changes, apply for credit, etc. I doubled down calling the bank's help line because the branch is run by charlatans, but was only met with the same waiting and finally a human answered. Can't close accounts unless you email help@cutx.org. Sad state of affairs in credit unions.

Karen at the Rockwall Branch, gives excellent customer service! She is always very friendly and…read morehelpful when I come in. She was very thorough to make sure everything was correct with my wire transfers. She explained very clearly the procedures for a wire. She is a great employee!

I've come here a couple different times for some last minute forms/signatures and they've been more…read morethan willing to help me. Customer service is great and friendly.

Not put a five day hold on a check I deposited! I…read moreconfirmed with the bank who issued the check that Bank of America was transferred my money- to BOA- so why are you holding my money for another 3 additional days ? The teller said you don't hold the monies once it clears

AVOID this establishment. We paid our mortgage off in Nov…read more The bank sent a past due notice in late December for some 2019 adjustment we were never informed about. We paid that. The bank sent a letter that the loan is paid off. The bank continues to report to the credit bureaus that we have an outstanding debt. March and we are still being penalized. Credit score historically Exceptional when to Good. ! We have been loyal to ANBTX for 30 years and this is how they treat us. Terrible service. AVOID this establishment.

From the owner: ANBTX has been serving the businesses and families of North Texas since 1875. We offer a…read morecomprehensive range of products and services, along with the expertise and support of our financial professionals, to help our customers meet--and exceed--their financial goals.