I love Bethpage Federal credit Union the staff is very friendly. I pay all my bills with this…read morecredit union.

I made on time payments for 39 months for my Honda pilot car lease. I returned the car in March of…read more2024 and financed a new Honda pilot through Honda. After the car was returned I got a bill for 26,400, the residual value of my car. When I called they told me to ignore it. Now 10 months later I see my credit score dropped 91 points and I look to see that Beth Page without sending me a bill or notice put a $450 collection on my credit report. I called, they said it was the return fee for the Honda and they would take it off my report when I paid it and put in a dispute that a bill was never sent. I paid the $450 and it is still on my credit report. I called and am getting nowhere with the representative telling me they sent me a bill in May, which I never received and also telling me they are not obligated to send another bill. I never heard of such incompetence. After making 39 on time payments, never late with any other bills or payments, I should get the benefit of the doubt. Terrible company. It's no surprise they have a 2.4 star rating. Go somewhere else to finance your vehicle.

Okay so I know this is petty but if I'm being 100% this bank is obnoxious. I went here to get a…read morecard the first time, the card was defective and didn't work..I go the second time wait almost an hour..apparently the card mechanism is broken? both times about 2 weeks apart but now they are telling me an hour later it broken why not just say the first time? A month of waiting for one card

Huge shoutout to the staff for their customer service. When other (much bigger) banks gave me the…read morerunaround, Ridgewood was able to do a Medallion Stamp on a document -- same day, didn't even need an appointment. I really appreciate their taking care of account holders in the neighborhood.

The pointless hour I spent at this TD branch was truly remarkable, and all I was trying to do was…read more make a cash deposit. After having been told several different self-contradictory promises of service over an hour of waiting, the assistant manager (a light-haired woman with a Slavic accent and a name something like "Cristina Sicic") was disrespectful and condescending. She explained before she would deign to take my money, there would be several questions about where the money came from and there would be documentary evidence required. I explained that I had been depositing cash in this account for 5 years and no evidence had ever been required, that branch manager Diego Dunker knows me, and the source of the funds were the same as they had always been, my business. She then looked me up and down appraisingly and asked dismissively "what kind of business do YOU even have?" I told her it was a dental practice, and she again looked hard at me and asked incredulously "YOU are a dentist?" That moment was the first time I realized I had my jacket covering my scrubs, and that if the multiple Google reviews complaining of racism being a problem in customer interactions at this store are to be credited, there was mercifully at least a chance that something other than sheer sloth might be why she preferred pointlessly hectoring me over doing her job. She then told me she would not fulfill any aspect of the services her staff had promised she would do that day, that my appointment I had been given to work with her the next day would not be honored, and that I should take my deposit elsewhere and that anyone could close any account at any time. This is after 5 years of holding my business account here and servicing a 1.5million dollar loan with this branch that contractually obligates me to do the majority of my banking with here. Truly unbelievable. I would've appealed to store manager Diego Dunker next, but he does nothing but smile and make empty promises, and blames your frustrations on your not having spent your whole day trying to contact him every time his staff wastes your time, never mind the fact that he never responds to customer emails, and in 5 years of calling this branch, no one has ever once answered the phone when I call. On top of that, they will absolutely disrespect your time and blame it on you every single time. America's Most Convenient Bank in action. *inaction

So this was a one and done for me (well 3 and done by the time I jumped through the hoops) My late…read moresister had a safe deposit box here. It is not the best of times for sure, but I needed to get in and clear it out. The staff was friendly and quite helpful in navigating the byzantine hoops you have to go through to navigate a deceased persons banking. Even with the correct paperwork, it takes time and they made it much easier for me than I expected. I greatly appreciated all their assistance even though it was obvious I would be closing out business for them

With the global financial crisis in full swing, scandals like LIBOR and MF Global continue to…read moreplague our savings and nerves. Unfortunately we are faced with a global banking takeover where markets and indicies are manipulated by the Merrill Lynch mob and the Goldman Sacks Gang, just look at what happened to the S&P last Monday. Investment banks aside for the moment, Maspeth Federal has been long standing staple in the neighborhood. Tellers have been there for many years, managment has remained mostly constant and my safety box behind the enormous gated safe has never been robbed. With over 400 zombie banks going belly up since the 2008 crisis, I feel very comfortable knowing Maspeth isn't in any sort of peril. Every year Maspeth erects large tarps to cover the parking lot area and hold a live music venue for a few hours. It's a wonderful time to enjoy music, to run into neighbors and share a chat, further building what Maspeth embodies for all these years. Community relations.

First off , what idiot put the handicapped parking ing the back furthest away ! Will notify Ada ,…read moreif it's not moved near entrance , idiots , my friend in wheel chair wanted to go in has to wheel from back to entrance , big fine , from American disability's act !!!!! So change it , or I will register a complaint , flowers nice , but disabilities people , shame on maspeth ! Go to Angie's spot by entrance , but u got charging stations ? Weird ,

I'm rather sure the end of Maspeth Federal Savings (title included) and Loan…read more Lending is a tough business now a days. I remain a very satisfied client of the Metropolitan Ave location, you all -- tellers to the top brass are -- and have been, for three plus decades a staple in our community. Please keep the concerts coming, the annual Halloween event spooking and setting out daily free coffee that doesn't taste like the beans are on their third press. Cashed in a few EE bonds that had reached maturity, management was most personable working the boxes in the back. Tellers have always been quire attentive to my needs and do go the extra mile too assure high quality customer service.

I had to approach this quaint and civilized branch to address what I thought was an existing issue…read morewith a Power of Attorney. Mary could not have been more gracious before, during and after the discussion. Her customer service was inspiring as we both learned that there was no issue as documentation was already filed with the bank approximately nine years ago. Any other person working on a Saturday would have expressed frustration that I did not allow certain transactions to abide in my memory. In an age of faceless and voiceless automation, songs without melodies and pointless conversations that take place via texts, Mary's example as a professional and fine human being soars above mediocrity. With eternal gratitude.....

Driving down Austin Street I seen a Fourleaf credit union and I didn't know there was one in Forest…read moreHills. I pulled over parked and stopped in to withdraw money at the atm since they where closed. This branch is nice they have two atm's, the location in Lynbrook only has one atm. The atm also give you ten dollars bills.

Highest interest on a cd in the area!! Great service. No lines very fast and lots of free give…read moreaway!!!

This it my local branch. The hours posted on google, and Apple Maps are NOT CORRECT. Please view…read morewww.nymcu.org for correct hours.

Five representatives just sitting and three customers waiting no customer service . I think the…read moremangement should be changed and have them be outside going there jobs .

This for the atm…read more. I've never encountered anything wrong with the machines. They updated it to dispense different denominations for the bills *finally* which I appreciated. It was quick and easy and there are always many available. As for the shadiness on sutphin, I would use the atm inside the bank around employees if making a big withdrawal or doing anything with cash going from your bag to the machine.. I've had a few uncomfortable interactions with other patrons and felt uneasy and ended up leaving before I could withdraw. Just watch your surroundings. I see why many rather withdraw with a teller here rather than ATM.

This particular capital branch is usually crowded. If you are just going to the atm its not bad…read more.but if you are going to see a bank teller the wait is really long. And the line can be almost to the door going out side.no matter what day it is or what time it is when ever I have been there it is always a long wait.my advice to you is only go if you have to use the atm that would be the best choice. If you don't want the long lines and long wait. But it is not a bad bank the teller's are always friendly and courteous when ever I have dealings with them .

So I walk here Friday instead of going to the bank Sunday. I go to use the ATM. It returns the…read morecard after I try to withdraw money I try to use the other one. Same problem. I wait in line for a teller. With the long line, I'm thinking that the machine may have given others trouble. I wait about 10 minutes In line. The teller asks me to insert the card into the card reader. Apparently TD bank blocked the card since I don't usually use this branch. I filled out the withdrawal slip and she gave me my money. She also wished me a "happy birthday " since my birthday is Saturday.

Very slow service. I only came to make deposit and had to wait in the line for 45 minutes. I don't…read moreknow if it's lack of staff or slow staff but the suck. I need to close the business account here Stay away from this location