The worst location.. - Under staffed…read more- Never open on time - Left standing on line, while finally turning on there computer - Gold member services are none existent Waste of time and money

Since the new manager came in- the bank is understaff and now you can expect on a longer wait at…read morethis branch..... CITIBank on the whole though, is a teribble bank, infact, you should consider banking with a Credit Union. Same can be said about many banks out there now a-days... Imagine, I have a few accounts at Citibank and I have $5,000 in one of my account, my interest rate for the month on 5 grand was 4 cents - let me repeat - 4 cents - once again - 4 cents...... that's less than the price of an empty Corona bottle... The banks are investing your money and making millions and you get peanuts in return like an hungry elephant..... Recently my friend went there to open a new account, they promised him $200.00 after 6 months of opening a new account, the 6 months was up, he had to call the 800 number so they can investigate he was promise $200.00 dollars and after they did, they sent POINTS !!!! not money, but POINTS in his account online..... so if you are 60 years old and not good with computers, your days are numbers and your points with decay in ciber-space.... The reason I am still with them is 2 things. 1. Its convenient for me. 2. I have too many bills and other stuff linked to my checking account and at the moment I am just to lazy to do it all again. But one day I will though..... I can feel it.....

I was an Executor to my Friends Estate in 2013 (10yrs ago). Capital Bank sent its Annual Electronic…read moreTransfer Fund Notice to a DEAD Person. I did not want any other information than having the "DELETE" his Name OFF their System. I even offered his SS# which they still told me they can't discuss anything about a customer over the phone. It is annoying when you are in a DECEASED person condo and continue to get Mail for the 'deceased'. I don't see my request to have his name "Removed" and stop future mail from Capital One. Obvious they don't have any written instructions how to handle a small issue like mail sent to a "DECEASED" X-Customer. So I said have it your way & hung up. Not my problem after 10-yrs. ** I gave this 2-Stars only that the Employee of Capital One did their job as trained and were polite. I also writing this Review on this Bank when I read a Review someone else mentioned of the Foreign Accents the Employee's had. So I felt this must be the Bank I spoke with since there were better Banks on Yelp but with More Stars.

The worst bank ever no branches. Lines out the door the tellers and people working there are…read moreinnocent. people unfairly blame them. My wife called 6 times to stop a check. Please go elsewhere. I have to drive 30 minutes each way from crab meadow. To the nearest branch. What's in your wallet.

My experience here was terrific! Sukhvir & Vishnanand dealt…read morewith me right away and I was out in no time! Keep up the good work guys! Thank you!

This is the worst bank in history. No one ever answers the phone so if you have a problem don't…read morecall them.

Citibank randomly closed out my account of 30 plus years with zero reason. tried to make a deposit…read moreand my card didnt work apprantly my account was being cancelled teller stated they couldn't do anything at the bank to call customer service. Customer service told me they (rep and supervisor) couldn't do anything that I should see someone at the bank. (run around) During my time going to the bank they always tried to get me to enroll in a long term CDs. But when I started taking money out that stopped and my account is being cancelled. Seems they desperately need you money to lend to other folks. Doing research this seems to be happening to a lot of people especially long term users, they are also using AI to replace actual people and the AI may be falsely flagging accounts for cancellation. They also terminated a lot of employees recently. I will never use citibank ever again. They do not value their customer of have any sort of legit customer service. I will also be contacting The NYS banking dept etc. as this may be a discrimination case. To anyone using citibank get out while you can. Branches have been closing, accounts randomly closing and employees being fired.

The hours are erratic and not convenient since the homeowner changed banks, I have to travel on…read morebuses to this bank. It is very inconvenient for me and he don't give a damn.

I went today to deposit a check and I waited more than 30 minutes one person on the window and…read morethe other one stayed inside 25 minutes and I want to deposit a check and they told me it's more than 6 months I told them it's for 1 year and the supervisor said it's for 6 months although I told them my company make it for 1 year and not 6 months. They need to be trained there experience are Zero

If I could give them zero stars I would. Do not waste your time coming to this or any Bank of…read moreAmerica. They are predatory and have the worst customer service. I waited an hour and 15 minutes to do a transaction and they wasted my time. They even lied and told me I couldn't do the transaction online but after I left, I was able to to it online in 2 minutes flat without their incompetence.

Love it ! Great place! I really like the color blue which is why I chose this bank! People are nice…read moreto me and I'm happy

This is a pretty good bank.my experience with the staff there has been a good one.you can expect…read moresome long lines there sometimes. Waiting to see the tellers, and some time a little line to use the ATM machine. But overall it is a decent bank on Jamaica Avenue.

So I walk here Friday instead of going to the bank Sunday. I go to use the ATM. It returns the…read morecard after I try to withdraw money I try to use the other one. Same problem. I wait in line for a teller. With the long line, I'm thinking that the machine may have given others trouble. I wait about 10 minutes In line. The teller asks me to insert the card into the card reader. Apparently TD bank blocked the card since I don't usually use this branch. I filled out the withdrawal slip and she gave me my money. She also wished me a "happy birthday " since my birthday is Saturday.

Very slow service. I only came to make deposit and had to wait in the line for 45 minutes. I don't…read moreknow if it's lack of staff or slow staff but the suck. I need to close the business account here Stay away from this location

I love Bethpage Federal credit Union the staff is very friendly. I pay all my bills with this…read morecredit union.

I made on time payments for 39 months for my Honda pilot car lease. I returned the car in March of…read more2024 and financed a new Honda pilot through Honda. After the car was returned I got a bill for 26,400, the residual value of my car. When I called they told me to ignore it. Now 10 months later I see my credit score dropped 91 points and I look to see that Beth Page without sending me a bill or notice put a $450 collection on my credit report. I called, they said it was the return fee for the Honda and they would take it off my report when I paid it and put in a dispute that a bill was never sent. I paid the $450 and it is still on my credit report. I called and am getting nowhere with the representative telling me they sent me a bill in May, which I never received and also telling me they are not obligated to send another bill. I never heard of such incompetence. After making 39 on time payments, never late with any other bills or payments, I should get the benefit of the doubt. Terrible company. It's no surprise they have a 2.4 star rating. Go somewhere else to finance your vehicle.

Very Happy with Citi Bank at this Location. Every one working here are very Pleasant and there is…read morenever a long wait for a teller because there are always several employees waiting to help you. I left BOA after 14 years there because I was so sick of endless waiting and rude behavior. The bank is clean and easy to get to and park. I hope All Citibank locations are as great as this one. I also opened my Childrens accounts here as well as my 2 and my credit card with them. If you have a problem at this location please ask for Edna or Steven.

Quick transactions and very convenient location. Staff very courteous and attentive. Everyone is a…read moreprofessional no time wasted. Teller Jade handled all my transactions without any drama