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    Chase Bank

    2.8 (4 reviews)
    Open 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    2 years ago

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    7 years ago

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    4 years ago

    Teller were extremely helpful and friendly. Amazing experience! Definitely recommend this location!

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    Chase Bank

    (5 reviews)

    My mother passed. She was a signatory on a business account that I own with my wife. To get her off…read morea similar Bank of America account, I had to send in her death certificate by mail. With Chase, I was told that I had to go into the branch with the certificate as well as 2 forms of ID. When at this branch, I met with a rude banker. He kept asking me who owned the account. I said my wife and I. He kept asking as if I were under interrogation. Then, I asked if my wife joined us would that solve the issue. So, I got her to come in. Again, he was asking who owned the company. My wife and I said the both of us do 50/50. Then, he said that he needed documented proof of ownership. Why didn't he say this before I dragged my wife to the branch. He wasted our time. He was rude and, frankly, not too smart. Stay away from this branch and Chase altogether.

    Chase has my mortgage and my main credit card which is a Disney Visa…read more About a month back, I went to this branch because I was not using the rewards and wanted to get a credit card that would have rewards that better fit my lifestyle. The rep sold me on a Chase Freedom Unlimited card. He went on to say that that if I allowed more charges to go thru on the Chase Disney Visa, I could call their 800 number and request a one time transfer of the reward dollars to the Chase Disney credit card as a statement credit and then close the account. IT WAS A LIE!! They have refused to honor that transfer. I have made over a dozen calls and no one is willing to give me an accommodation to honor the things said in the original meeting. I believe this to be FRAUD. If I cant trust things told to me by one of their reps, how can I continue to do business with them? I have spoken to reps and their escalation team as well. On the last call, I was told the branch manager would contact me within 48 hours with a resolution. We are beyond that time frame--- and no call or resolution. This has been nothing but aggravation. For reference, the rewards balance is $360. Yes--- that small amount! On average, between the mortgage and the credit cards, they make close to $1000 per month on my accounts in interest. Seems like a bad decision made by someone who is not looking at the big picture but that's their call to make. I just wanted to put that out there in case anyone was considering opening an account with them. Note: things you are told are not necessarily going to be true so don't make decisions based on what they tell you. THEY CANNOT BE TRUSTED. I will give them a few more weeks to fix this before I begin shopping around for a new credit card and then eventually do the same with my mortgage. They have destroyed a 22 year relationship we have had all in the interest of saving $360. Enjoy the money, Chase. The clock is ticking on us doing business. Adding this addendum: Chase refused to make good on their word to me. The credit cards are being cancelled accordingly.

    Chase Bank - banks - Updated May 2026

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