This is a review for late 2022 around Christmas…read more Tellers and 'bankers' at this branch are talking among each other about parties when you walk in. It is only down-hill from there. The teller James makes derogatory remarks about your business - then stutters pronouncing your name and mangling it, it seems almost intentionally. That is totally not okay and unnecessary. I have errands - do YOUR job competently. There is only 1 single, solitary teller for 4 open counter spots. Meanwhile there are 3 girls cackling and clucking around at the drive-thru. This place is mismanaged. In the back some 'staff' (sitting at a desk), is talking loudly and interruptingly about vacations! No oversight. Get a grip! This branch needs a REAL manager. Review: 3

Upon walking in for the first time, Ashley immediately greeted me with a smile and asked how she…read morecould help. I was sure I would be in there forever fixing some issues I had regarding my grandmother's account. Within seconds she was on it and I was back on my way. She was seriously fantastic and wicked smart! I later found out she was the manager. It was the best & easiest experience I've had in a very very long time. Thank you so much! :)

My debit card was hacked and used in Pennsylvania this morning. I usually check my accounts in the…read moremobile apps every few days and I am very happy to have that service. I immediately called M&T 'a customer service line where they entered the dispute and cancelled my comprised card. They also ordered me a replacement. This bogus transaction over drafted my account so a deposit needed to be made immediately so as not be charged any overdraft fees. These fees would be credited if it did happen / easier to just make a deposit. So long story short, I came to this branch since I was going to be in the area. I have only been to this branch once before. I was immediately greeted upon entering the lobby. To reassure myself and get some questions answered I sat down with Senior Service associate, Bandini. She was able to verify and reassure me that everything was done on my account and answer all my questions. I was treated very politely, warmly and professionally, she was a delight! The teller was just as polite while processing my deposit. If needed in the future I will definitely take the ride to this branch. Thank you!

I love this Bank and its staff! so helpful and smiley when i come inside :)…read moreits so nice knowing that when i have a problem or concern regarding my account i can simply walk in and find uber helpful people! Shout out to Sarah! she is awesome :)

They actually moved this location to 59 Main Street in West Orange but my wife and I started about…read morelike a month and a half ago and shes already completed the program shes in. They let us cancel her membership with no additional fees and told us what to do to make sure these accounts that got removed dont come back. They are a great company and customer service is great as well. Ill be trying to add a photo of my results but I have just been having so much trouble with adding photos on here and google but I highly recommed and inase it doesnt work my wifes scores were 659, 617, and 630 they are now 720, 684, and 706 thats with 0 negative accounts on there!! we now need to focus on paying down her cards that are almost maxed out and her scores should be in the mid to high 700's no doubt about that. we are beyond happy!

My score dropped! They took my money for months and my credit never improved. I would have been…read moreokay if my credit could not be repaired but they set me back even more and would not give a refund. I do not recommend this company.