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    Chase Bank

    3.0 (2 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Chase Bank

    Personal banking

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    6 years ago

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    11 years ago

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    Sharefax Credit Union

    Sharefax Credit Union

    (8 reviews)

    Absolutely hate the new mobile app. Not very user-friendly. Before the update, I could pay bills…read moreelectronically; now, they are mailing them checks, making my payments late. Went to pay my mechanic for repairs. My payment declined, not knowing there was a cap on charges. I called the number on the bank of my card to see if they could increase the limit so I could pay my mechanic. The lady put me on hold a couple of times and ultimately came back and said she couldn't help me. I asked for a manager and was told they couldn't help me either. So I became very upset, I get in my car, it's pouring rain and traffic is heavy, head to the Reading branch, get there and the teller makes a call, and less than a minute, I have my increase to pay my mechanic. Not happy. Goodbye Sharefax, you just lost a client.

    I've been a member since 2001. I've had personal and auto loans. Since the launch of the New mobile…read moreapp I've had nothing But problems. I couldn't log in, my info didn't transfer and wasn't able to re-establish access to my accounts. Called the branch and teller unable to access accounts either. She said "an account specialist" would be notified to return my call. It took 9 days and 3 more phone calls and threats to close my accounts to receive a return call. Now, scheduled transfers from the old app keep occurring with no way to stop or change them. 1. How long before an account specialist will return my call? 2. Somebody up there trying to tell me something?

    Chase Bank - banks - Updated May 2026

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