I've come here for years! Lots of pros:…read more Big and spacious parking lot. If you can't find one in the front, you can find one further in, towards the back, where I think the employees park. Recent years they have a security guard that opens the door for you when you come and go. That's different! Usually two tellers, maybe three if it's busy are operating at a time. And another for the drive-thru deposits. When I needed more in depth assistance I went to Harry and I believe, Sonia, and they were so friendly, patient, and just nice to talk and ask questions. Never felt rushed or talked down to. Usually always someone around to ask for assistance, say you're looking around to get to your safety deposit box. It's not flooded with employees (that would be overkill and rather annoying if each one asked you if you needed help), but not so few where you are waiting around searching under desks to find someone who works there. The tellers are friendly where they will exchange some pleasantries, like the weather, what are you doing over the holiday, etc. There is one teller that I always dread seeing, and I forget her name. Nice woman, but she seems to think she knows me, but only remembers me from years back, so each time she refers to something, it's like, from 10 plus years ago! And in that case, I wish she would just deposit the money and not talk. Overall, good place. I use online banking for most things, and the app to do small deposits. But I've always liked the location.

Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

BOA is beyond awful when it comes to estates. If you are an executor of someones will and they have…read moremoney with BOA, GOOD LUCK! I had to file 2 complaints with the Office of the Comptroller and I am still waiting for the account to be closed and the estate check to be issued. I do give a VERY HIGH RECOMMENDATION for Ms. Zarna B Desai, who took the time to help me and my 93 year old aunt close a 1983 CD account that had been rolled over.

One thing I recognize Bank of America for is that they were the first to create ATMs that can take…read morechecks. This branch was quite indifferent to me when I went to see them about my savings account closing due to inactivity. It was the mgr of the bank at the time and I may have her card somewhere. I only use the ATM or drive through ATM here. For the most part, it is ok; once it appeared to have been patched with duct tape. In addition, there are times it has said that it's unable to take more checks-- not sure why that would be so. Also, I once worked briefly as a waitress and when putting my cash deposit into the ATM, *it counted the money incorrectly.* I called the bank and they said they would correct it, but they never did.

I've had a savings account with RUFCU for a few years and finally used them for an auto loan. The…read morerate was excellent and the process was very easy. I've always heard about the personal touch of using a credit union as opposed to a large bank but now I finally know what that is like. I plan to purchase a home/condo in the next 12 or so months and I have every intention of using them for my mortgage.

From the owner: Rutgers Federal Credit Union is a full service financial provider proudly serving the Rutgers…read moreUniversity community for over 60 years.

I really want to curse here but I will not. This stupid company caused my credit score dropped 96…read morepoints for an unbelievable stupid reason. I did not miss a single payment ever since I have credit score and it was all ruined because that that stupid autopay on their stupid website stopped working for 3 months and they flagged my report !!!!!! I started an auto loan with this company about a year ago, I did not know this company before, the car dealer asked me to use this company. I setup the autopay about a year ago. Then this year on June I found the my credit dropped 96 points and I then found out that my autopay just stopped working for 3 month already. I did not receive any notice that I missed payment and they just flagged me on my credit report. I immediately paid the whole amount and I called the customer service. I thought it will be easy since they can see clearly that my autopay stopped 3 month ago, all they need to do is just cancel the flag. But they replied that they totally understand my situation so they will remove the late fee. BUT according to their stupid rules, it is not their fault, a late pay is a late pay, there's nothing they can do about the flag on my credit. I then calls the customer service to find out how to set up autopay on their stupid website. It takes almost 30 mins for they own customer service to find the autopay settings. I just received my dispute result. My credit increased 39 points after the dispute but the late pay is still there. I got an late than 30 days payment record for no reason. I am going to dispute again this just makes no sense.

I have banked at Santander bank in Hopelawn NJ and each time I go in I receive excellent customer…read moreservice. It has become a second home to me. My mom suddenly passed away and Laura and Cherry were so compassionate and so caring and so supportive. Each time I come into bank there they always ask me how I am doing and how they can help me either with banking needs or just in life, Laura and Cherry have been an inspiration to me and anyone who goes to the Santander Bank I would recommend them to talk to either Laura or Cherry because they go out of their way to help each customer and everyone they meet is treated with respect. They are the best employees at this bank and the best people to deal with.

Great customer service Shirley is great at what she does. She's an asset to the TD Bank family.read more

ZERO STARS TD IS THE WORST BANK EVER!!! Stay away!!!…read more If you want your money stolen from you then feel free to continue to use them! They screwed up on my account and I had over $500 taken from me when they made a huge mistake and wouldn't admit to it! I was a loyal customer of td bank for 13 years and never again would I trust them with my money! (Is this a better explanation for you Kristina P?)

Fantastic service . Went to open an account today and it was such a good experience. The banker was…read moreso patient and explained us everything and made sure we had all our questions answered . Loved the experience. Went on a weekday .. so it was very quick service and not that crowded . Thumbs up

Clean, not a long wait on Saturday mornings, plenty of parking, and free coffee (albeit not the…read moregreatest)! Definitely a better branch than others around here.