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    Chase Bank

    2.3 (13 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    8 months ago

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Even with long drive thru lines, the staff at this branch are efficient, friendly & informative.

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    6 years ago

    Worst bank ever. Customer service sucks. Don't ever come to this location. Shame on you chase.

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    6 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Austin Telco Federal Credit Union

    Austin Telco Federal Credit Union

    (2 reviews)

    Worst bank ever. The bank staff doesn't care about the customer and has zero customer service. The…read moreother day I went in to get a check endorsed by the bank who was a second on my mortgage. I had received a check from my insurance company for hail damage. The work had been completed and the contractor needed to be paid. My wife and I asked to speak to a manager and we were directed to an assistant manager. This person had no clue what she was doing and admitted that it was her first day at the branch. The worst part of this is that the actual manager, who was sitting in the break room refused to come out and meet with us. The assistant manager had to confer with her because she didn't have a clue how to deal with our concerns. The real manager sklinked into her office and ignored our concerns. Pathetic. Uncaring, unprofessional, and unacceptable.

    I wanted to send this review out because I have truly given up on staying any longer with ATFCU and…read morewill be closing my account. I have been with ATFCU since around 1999. I have had blatant fraud on my account a few times now but just recently some fraudulent charges over a week ago. I notified ATFCU immediately and as of today I still do not have my stolen money back into my account. When I went into the bank I was assured by the branch manager my money would be back into my account in a few days. Today I called and was told it will be up to 30 days for their "review". I had 6 fraudulent charges on my debit card totaling $501 through cashapp. I don't have a cashapp and never have. I shouldn't have to "prove" something is fraudulent when it is. With ATFCU the mindset is ALWAYS it's a legit charge until you (The member) can PROVE otherwise. Just like you are guilty until proven innocent. As if I am trying to get something over on the bank. It's seriously unbelievable. I have ZERO sense of security within ATFCU. Fraud has gotten out of control and it's now completely on me to stop it and I can't do that on my own and I know ATFCU will not help. My mother for example has been with Wells Fargo for years and NEVER has to go through what I've dealt with to get her stolen money back. It's always returned within 48 hours. That is how a loyal member should be treated. I am beyond disappointed with ATFCU and will let any and everyone know my experience with ATFCU. I hope I can stop others for having to go through what I have. No one should have to deal with this type of service. No one!

    Chase Bank - banks - Updated May 2026

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