This bank and outside ATM are closed permanently. It was…read moreconveniently located in the strip mall with several businesses i shop. Now have to go put of my way to ATM.

Leslie did an amazing job! She was able to help me in a kind and courteous way and was able to…read moreresolve my issues. Thank you!

***Very smirky umprofessional teller***…read more Been coming to this store branch for the past 8 years every since we moved to LKSD. I love the coziness and familiarity with the staff, compared to big branches that can be intimidating at times... ... More Shane Patrick 7 reviews·1 photo 2 years ago So I opened an account, which in itself was a hassle being told to leave the line and come back twice. On my third attempt, I finally opened the account and was told to expect my debit card between 7-10 business days. After the 10 days came ... More 1 U.S. Bank Branch (Owner) 2 years ago Thank you for taking a moment to share your feedback, Shane. Depending on availability, we may request that a customer set an appointment to open an account. During the application process, we may review the information presented and ask for verification if needed. If any additional assistance is needed with the account set-up or maintenance, please reach out to our customer service team at 800.872.2657. Bankers are available anytime and will be happy to assist. Thank you. ^Ryan John Berry Local Guide·581 reviews·504 photos 2 years ago WOWWIE. WOW. WOW. Had an appointment. New to area. Needed a bank for all the typical reasons. It was the best bank experience we have had in 68 years. My, oh my! Wonderful, human interaction. Our expectations have been exceeded. Recommend. U.S. Bank Branch (Owner) 2 years ago Hello John, I'm glad to hear you are happy with your local branch. We appreciate you reaching out to us and sharing your feedback. I hope all your future visits meet the same level of service. Have a great day! ^Kim David y Local Guide·47 reviews·5 photos 9 years ago Terrible customer service, A teller asked me a form of id for my dad and she doesn't know a residence is a valid Id. She doesn't even know what a green card is actually called. She had to debate with another teller. She was having trouble ... More Book online Blissful Healing 3 reviews 2 minutes ago New Been coming to this store branch for the past 8 years every since we moved to LKSD. I love the coziness and familiarity with the staff, compared to big branches that can be intimidating at times... Anyway, I dont go very often to branches since I'm very busy. Phone calls usually take care of my needs quickly. But I happened to be around early this week and decided just to stop by since I missed the staff there. In the past years, i noticed very little turnaround. Theu kept a pretty steady staff for a while, specifically the last couple of years. I love when you walk into a branch and everyone greets you by your name. It was always family talks, even when I was just shopping at the store, I would stop by to say Hi or drop a Starbucks. Thats how much I loved them., especially John, the big guy. Ok,on this day I walk in expecting to see my team and I look around, I cannot recognize a single face. I see a bunch of very young, immature staff, talking to each others and over customers. That felt unprofessional... Anyway, I get called by this teller and asked about the previous staff whereabouts. Her responses were shorts and cold. 1st red flag. All I went for was to replace a lost card. Easiest transaction, right? But she kept asking for every step. No big deal. She must be new. Then I proceeded to leave and just call C.S. She arrogantly replied she was almost done, while still waiting on someone for help. So I patiently waited. And suddenly she abruptly hands over my ID and says " you can call them, its not working" Just like that. I was speechless. I grabbed my stuff and walked out without a word. And to make matters worse to fully display her childishness and unprofessionalism she shouts "you welcome" after I walk out I could not believe my ears. I immediately called C.S to report the lost card and it was solved in seconds. I truly missed the previous staff. They treated their customers like gold and I got used to it. My mistake was that I never took the time to write the stellar review they deserved. I called the manager Marissa? 1 or 2 days later to report the incident. I was actually impressed by her total professionalism. She took time to understand what truly happened. So thank you!!! It's too bad I have to write such a negative feedback because of 1 horrible employee. I could have just let it go. But that last remark was very ghetto

I have had outstanding service from all the banking specialists at this branch inside Albertsons in…read moreLakeside. Each representative has been efficient, cordial, and very quick in handling account questions, international wire transfers, and providing advice on CD and Money Market options. I highly recommend this very convenient branch.

The customer service at the Bank of Southern California is outstanding! The staff is competent and…read moreso very friendly. They have always gone out of their way to help me with all of my banking needs. I highly recommend them without hesitation.

From the owner: A growing commercial bank, established in 2001, Bank of Southern California, with headquarters in…read moreSan Diego, CA, is locally owned and managed and offers a wide range of financial products to individuals, professionals, and small-to-medium sized businesses. We currently operate branches in San Diego County, Los Angeles County, Ventura County, Orange County, and the Inland Empire.

I've found this branch convenient and have used the ATM to make transactions. They have an 24 hour…read moreindoor ATM as well if you do not want to use the outdoor ones.

Not enough locations here in Nevada.. which means: Long…read morelines Long wait Not enough tellers... Fortunately .there's atms all over the place... Just those arms fees are eating away at my money... Otherwise, they are great!

Mike, the Branch Manager was excellent overall while providing great service! He was prompt, we had…read morean appointment and friendly. I would highly recommend him for all of my family members and friends!!

Excellent member service today from Kaylie at the Santee location. Fast, friendly and efficient!…read moreThank you!

Bad customer service, all employee feel like they owned the money. You walk in there they…read morediscriminate people who dress like crap and only pay attention to customer who dress like they have something But the place is clean high five to your housekeeping and this two star is only for them.

Customer service here seems to warrant managerial reprimands. I came two days ago and there were…read moreonly 2 employees working 2 front windows and the drive through. They seemed confused by what they needed to do. There were only 2 clients before me and it took 25 minutes to reach the counter. As soon as I did the girl said she had to go to the drive through. I told her I no longer have the time. My wife came in yesterday and when she came up to the window she was reprimanded for standing too close to the glass. My wife has been going to bank windows for years, she knows by now how to stand near one. Other locations will greet you upon entering the bank, often give you a bottle of water during warmer weather, and take care of your needs quickly. For this reason we have just driven past Our Main St., El Cajon location to go to a Chase location further away. it is definitely worth the drive to avoid Chase on Main Street in El Cajon. Not what it once was.

Kelley was very nice and helpful at the bank, and with a great follow up by phone 10 days later…read more Thanks Kelley !

I have visited this bank branch several times and it has been pleasure to do business here. First…read morecitizens has free personal and business checking. And as a side note there are always some sweet treats in the lobby. The people that work there doesn't change often so you are dealing with familiar person every time.

Big thanks to Yousef Sahib, the relationship banker, for his friendly and professional service. He…read morehelped me figure out how to successfully get the transaction done. It was a pleasure being his customer.

What bank closes at 4pm?? How can anyone possibly apply for loans and discuss financial options…read morewhen the hours are so limited? Off to Wells Fargo I go.

I handle most of my financial needs through Navy Federal Credit Union, and I can honestly say their…read morecustomer service is second to none. Every time I walk through the door, I'm greeted warmly, and that small gesture alone sets the tone for a great experience. This particular small branch is ideal for quick, efficient transactions. It's never overcrowded, and there's always enough staff on hand to assist you promptly--something I truly appreciate in today's fast-paced world. While they don't offer all the services of a larger or full-service branch, they're excellent for basic banking needs like deposits, withdrawals, or account assistance. One thing to note: there are no public restrooms, so keep that in mind if you plan to be there for more than a few minutes. If you need more in-depth banking services or consultations, I'd recommend the La Mesa branch--but for quick in-and-outs with top-notch service, this location is a favorite of mine. Navy Federal continues to make me feel like more than just an account number--they make me feel like a valued member which places great value on this institution for me. Ps they do share a parking lot with Panera Bread and Chase bank so be prepared to look for parking and also parking places are much narrow which gives this place for me. 4 star.

Always accommodating and recognizes the value of members. I know I can trust NFCU. I only belong…read morebecause my father ( career officer) due to his service qualifies me and my family.