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    Chase Bank

    2.1 (10 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    2 years ago

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    6 years ago

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    11 years ago

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    7 years ago

    almost most chase bank , go in there to see rep. n it alway so long , at least 45min - 1hr , not sure why.

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    10 years ago

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    Ask the Community - Chase Bank

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (17 reviews)

    Lower Garden District

    The people at this branch were amazing. I found an older savings bond that my grandmother purchased…read morefor me... a very long time ago. While they can cash an EE bond issued to you, the older E bonds now require a bunch of hoops. These hoops have nothing to do with Chase and are federal requirements. Since my matured bond was over $100, you know I wasn't letting that money go. I had downloaded the forms from the treasury website and then brought them into Chase (where I am an account holder) to have them stamp it with a seal. I should have made an appointment to do this but they were kind enough to take me as a walk in. After figuring out exactly what was needed, I signed the document in their presence and it was stamped. I mailed off the documents and a week later a direct deposit was in my account! There is parking behind the building which is tight but manageable. Whew!

    Need a drive-thru ATM on St. Charles near Calliope? This is your best bet…read more While it may be your best bet, it is not the best ATM by a mile. In fact, I have only been able to use the ATM successfully 1/5 or more visits. The ATM must be accessed from Jackson Ave. The entrance is very narrow and once you enter, you're stuck. This means that when the guy in front of you has no clue how to operate an ATM, you're stuck. When the ATM decides it can't dispense cash and the five people in front of you can't read, you're stuck. When the person in front of you stops less than a car length past the ATM as if they want to get out and carjack you. Yep. Stuck again. You get the picture. When the ATM works, it saves me a trip way out of my way. But it is so unreliable I often brave the bums outside Walgreens to get some scrilla. If you're a Chase customer and want to avoid ATM fees, maybe you'll find this review and know where to go.

    Hancock Whitney

    Hancock Whitney

    (6 reviews)

    French Quarter

    I love the old-school stylings of this location, the marble, the columns, to me it just FEELS like…read morea bank should. They have an ATM, they also offer foreign currency exchange, although I haven't used that feature, I notice the sign every time I come in. My employer uses this branch as our choice for banking. I have been coming in about once a week for the better part of the last year and I am happy to report the easy of use at this location is the best I have experienced in quite some time. The staff is very nice and helpful. There is rarely a line.

    Although I am not initially happy about the merger with Whitney Bank & Hancock Bank, I do remain…read moreoptimistic that it's going to be better for "me". The Morgan Street Branch, as it's affectionately known, is only 4 blocks from my work in the French Quarter; therefore, it's the most convenient branch for me 90 % of the time. I'm happy to report that even following the merger, it seems like this particular branch was not affected by an influx of new tellers. I love seeing the same faces time after time, as I am a creature of habit and love a little familiarity. The tellers are always courteous and even if the lines are long, they move quickly as it seems that everyone has their "you know what" together. The bank, like most businesses in the French Quarter, is located in a building that is older than all of it's customers. It is an architectural design that is unlike any other banks seen outside of New Orleans. Check out the vaulted (arched) ceiling and you'll see what I'm I'm talking about. However, don't try and snap any photos as it's "against their policy".

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (9 reviews)

    Uptown

    Horrible customer service . Long waits, inattentive, lazy bankers huddled up and socializing while…read morelobby full of waiting customers.

    When I first took out my Chase account several months ago, I was tremendously enthused about their…read moreLouisville KY branch - and about their combination of local branch offices and state of the art online services. Over the last few months I have become more concerned about the JP Morgan name (a somewhat infamous robber baron in America's early history, whose railroads had a nasty tendency of crushing strikes by the workers), but individual people and the availability of local branches has so far kept me loyal. Chase bank's app and signage in their branches really try to position them as a bank for the common person. But their emphasis on "private clients" - who apparently have more status than the "common man" - and their emphasis on "wealth management" give me concern that they actually are primarily a bank for rich people Today Tenesha offered me a perfect combination of very polished and professional presence with natural friendliness. She told me that she is beginning to move from simply being a cashier to also being a banker. I like the model at Chase that has people switching up roles. I could see her being a wonderful banker. When I asked to get the card for one of their bankers, so that I would have personal numbers to call when the 800 number lets me down - as it has on occasion - she gave me the card of Jennifer Martin. I am going to be in New Orleans for another two or three months and have business dealings in the Audubon Park neighborhood. I may have occasion to ask Jennifer for help - and hope that she will be as responsive as some other Chase bankers have proven to be.

    Chase Bank - banks - Updated May 2026

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