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    Chase Bank

    3.4 (8 reviews)
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    Ask the Community - Chase Bank

    Westamerica Bank

    Westamerica Bank

    (2 reviews)

    After BMO changed from Bank of the West there is growing fatigue from the original employees and a…read morenumber of new employees. Bummer for all who have been with Bank of the West for 20yrs+.

    I've been with Westamerica Bank for many years now. But I've also had longtime connections to…read moreother banks like Wells Fargo, Bank of America, Chase Bank. A few of my banks have been merged into others - thus my experience with Wells Fargo. But it was through my horrific experience with Wells Fargo that brought me to Westamerica Bank - and I have never looked back. I like the wonderful people and service of Westamerica - and I've worked with various branches in various locations as I have moved a lot in the past 20 years. I want to give a shout out to the branches in Sausalito and in Grass Valley. They have always treated me with respect and (in a word you don't often associate with banking) generosity. Westamerica hasn't been the quickest bank to get into digital. Yes, I was with them before they were fully online. And there are still some cumbersome aspects to their digital presence, but their high quality service out-weighs that aspect of their organization. If you wanted to be treated well, I'd recommend you look into them. They are West Coast centric, but I live part time abroad and I've not had to change banks. The only proviso in being an expat with them as your bank is that their rates aren't the cheapest and you'll be charged ATM fees from abroad. Still, I've kept them as my main bank and added applications that defray the costs of ATMS and transfer fees, because I know they have my back. Good work, Westamerica!

    Sierra Central Credit Union

    Sierra Central Credit Union

    (13 reviews)

    It just gets worse... For decades, filing my taxes online…read moreand getting my refund directly deposited into my Sierra Central (SSCU) account has been a smooth process. This year, as of March, however, has been a nightmare. My direct deposit didn't go through, and what followed was weeks of confusion and frustration. I initially thought the issue was with my tax filing service or even the IRS. After countless hours on the phone with the IRS and wading through additional paperwork, I finally uncovered the truth: the IRS informed me, "We didn't direct deposit your refund as you requested because the financial institution didn't honor the deposit request." That's right - Sierra Central (SSCU) rejected my tax refund direct deposit! This single decision by the bank has forced me to wait over 10 weeks for my refund to arrive by snail mail. This in addition to the time and effort it took to identify the issue. All because SSCU wouldn't accept my deposit. This is absolutely unbelievable. I am beyond speechless at their lack of service and the hassle they have caused. P.S. Yes, some representative (No, not Ron S.) contacted me about the previous posts and then forwarded the credit card reversal issue to their IT. In the meantime, my payment deadline looms, and I am just beside myself. WHAT IS GOING ON WITH THIS BANK???

    Can never reach a person on the phone without a 25 minute wait for just a simple question. The…read moreworst!

    Chase Bank - banks - Updated May 2026

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