FSB has been my bank for a number of years now. All I can say is EXCELLENT! Unlike larger banks…read morethey don't make to feel like a number. The personnel actually know your name when you walk in. I rather enjoy being treated like a person. The products are great. Technologically they could be a little more advanced, but that's only a matter of time.

From the owner: First Savings Bank of Hegewisch is a locally managed, independent bank with branches located…read morethroughout southeast Chicagoland and Northwest Indiana. Founded in 1914, we are proud of our commitment to our customers and our communities. Today people have more choices than ever for banking and financial services. For the many who value personal service and the local orientation of a community bank, however, the choices have become fewer. First Savings Bank of Hegewisch is committed to preserving the advantages customers enjoy in a local bank. Here customers will still find helpful people who are easily available by phone or by visiting a nearby office. And we continue to offer customer courtesies like passbook accounts and Christmas Club savings accounts which many banks have phased out simply because they require personal service. At the same time, First Savings Bank of Hegewisch is constantly assessing our customers' needs and able to respond quickly with new products, services and conveniences in today's world. Since 1914, our prime interest has been our customers. Because knowing what they value--and delivering it--is the formula for our success.

Love this bank. Excellent service and great staff. They always made my mom feel welcome and…read moreprovided personalized service.

Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me…read morewith a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!

Great services, the bank helped with some advice about an LLC establishment concern issue that I…read morehad. Advised on which forms that I needed. Made an appointment, and got marvelous personalized service. Thanks to Daniel.

This bank provides terrible service. We just needed some information for taxes and they insisted we…read morehad to come in person for it. They couldn't mail the information or provide it in any other way. Stay away.

today was of those days that I had to do more than other days. and I arrived when the bank was…read morealready closed. the mañana her was very nice to let me in, I had explained that my atm card was lost and couldn't use the atm. she was very understanding and allow me in. I truly appreciate that because I needed the cash. the teller was super nice, and was not worried that it was past closing time. THANK YOU SO MUCH FOR YOUR GREAT CUSTOMER SERVICE AND SMILES always make my day!

Here's Why I wouldn't recommend This Chase Bank location.I have two reasons I feel like the…read moreemployees are lazy and barley want to help . That's one reason Why the second is because I went into the bank to make an appointment for 12 o'clock the next day to open an checking bank account yesterday....I arrived 15 mins later and was told I'll have to reschedule with a later date I just walked out because im not wasting another day just to be turned around and waste my day for the 3rd time .... I came into another chase and was helped right away even tho they where busy... So I want Be returning to this bank not even for a small transaction... Doesn't matter if this chase is closest to my home ... I refuse to deal with or have any business with this chase location.... Terrible experience

Friendly service and thorough. Did not have to wait long. Efficienct, courteous, Efficient…read more PW

Chase Bank is a perfect bank that help me greatly with my mortgage and other business with no…read moreissues. I like Chase Bank.

Bank of America located in the Ole River Oaks Mall or across the street, not sure to speak with…read moresomeone regarding my accounts. The beautiful & very knowledgeable Queen that assisted me was named DeAsia . I APPRECIATE her, she was able to answer all of my questions and had a few of Them but she answered them All. I really like this lending institution but I live n Indiana & I am not always feeling the drive. But Today Was A Good Day. When I told DeAsia my complaint and shared that they needed a few branches in Indiana she encouraged me to hang on ...YEAH. My overall experience gets 5 Stars today.

worst bank ever. You can spend a week leaving messages for the associates or try to reach anybody…read more I had a transaction that has been delayed for 3 weeks. I have called over 20 times, unable to reach anybody or have my calls returned. I will be closing my accounts as soon as I have this issue resolved

I've had so many problems with this bank (not the branch, Old National in general). The latest:…read morewhen this local bank was First Midwest I regularly did external transfers with a credit union associated with where I work. No problems. Old National steps in and suspends the external transfer, cancels the link, and then tells me that I can no longer (ever!) transfer funds between these two institutions again. So, I either close my credit union accounts or close my Old National accounts. Easy decision.

Full of super nice staff who were able to help me. 10/10 recommend!…read moreI opened my first checking account here and they were super helpful.