I've been banking with this bank for about 15 years, and I've never had any issues…read more I was in the plaza with a friend (who also banks with Wells Fargo) who needed to get some cash, and we lucked out because there was a branch right there. We were in and out in less than five minutes, the teller was friendly and efficient, and there was plenty of parking. I do my banking online so I rarely need to go into a branch, but it's nice to know there's one so close to home. Located in the Villages of Oriole Plaza. Same plaza as Publix and the Movies of Delray.

It's 2:50 pm and 3 bankers are all waiting for 3:00 appointments. None will take the few minutes it…read morewill take to check the beneficiary on my account. Sad !

Staff at this branch are very helpful and accommodating. They not only act professionally but with…read morea smile. I have only experienced the best of service at this branch.

I just changed my review from 5 star to 1 star. Closed our business account with no warning. They…read moregave me two reasons why they did. I showed support to prove their two reasons were baseless but they still closed the account in which we kept healthy balances. STAY AWAY FROM CITIBANK.

Great bank! Great branch. Employees are very friendly, place is very clean and plenty of parking…read more Also, there's never been a line to wait whenever I've been.

I visited this Bank as recent as Monday 6/4/18, I came in contact with a female teller who…read moreobviously had no idea what she was talking about................she informed me that I could not cash an $8400 check that was made out to me from my Atty. First she informed that the Bank did not have that amount money WTH!!! then she said no BANKUNITED will cash the check and told me I have to deposit the check in to personal account and just wait until it clears BS!!! I proceeded on to another BU were the check was verified and cash with no incident. BU PLEASE INFORM THIS TELLER OR TELLERS THAT IN THE FUTURE CHECK WITH A MANAGER BEFOR PROVDING ERRONEOUS INFO TO THE PUBLIC!!!

I have been a customer of PNC Bank for close to forty years, and it is one of the best decisions…read moreregarding my finances. I have been phished and hacked several times, and PNC has come through to rectify the problem. I trust this Bank 100% and you should too.

Horrible communication and appreciate of a customer time. Stood in line over 15 minutes without…read morebeing acknowledged, with all tellers having personal conversations. An white customer comes in after me & was immediately approached by an personal banker for assistance. I walked out. Will not continue to bank where I'm not appreciated

I have been very impressed with the bank and it's employees, especially Amiose. She is very…read moreknowledgable and really knows what she is doing. I woiuld highly recommend her at this branch.

AVOID 5TH / 3RD BANK AT ALL COSTS ...This is the worst bank I have experienced in 55 years. I…read moreopened an account there last year to get the bonus offer they inundated me with in the mail for months. In February, I deposited a check from my attorney (admittedly not the best signature, but many are like that) for over $10,000. They took the check and it cleared immediately; however their fraud dept. thought the signature was suspicious and placed a hold on the funds. No problem, as many banks do that with large checks for 5 business days. Two days later, I received a notice that they were closing my account, and would remit the balance. A week goes by...nothing. I called and discovered they were waiting 30 days after my last transaction before closing the account. The 30 days goes by (actually 35) and I received a check for my balance; but not including the $10,000+. I go to the bank and waste an hour for the 3rd time, and their fraud dept. says they have the money in a holding account (even though it cleared 5 weeks ago) and wants me to have the issuing bank confirm that the check was legitimate before they release the funds. Waste another three hours dealing with that; after which 5th / 3rd finally apologizes for the 1st time; and says they will reinstate my account and make the funds available immediately. I go to my branch (Palmetto Park & Powerline) the next day and they tell me I need to open a new account, which I did (another waste of an hour). I immediately receive 5 emails from 5th/3rd offering me preapproved credit card, telling me my debit card is in the mail, offering me real estate mortgages, and inviting me to apply for a home equity line of credit. Two days later I go there to see why the funds were still not deposited in the new account. Another hour or so before the branch gets off the phone with their fraud dept. & advises me that 5th / 3rd wants to close my account again and I will receive a bank check for the full balance; but need to come back the next day after the funds are transferred to my new account before it will be closed. I return the next day & no manager; so nothing gets done. Another hour wasted. Today I return to the branch and no manager; so I explode while wasting another hour and 15 minutes before I get the check. I then present it and ask for cash; and they tell me that there is a 2% fee because I am no longer a customer, as they just closed my account. I go to the car and drive it thru the doors into the lobby and turn donuts inside the branch for 5 minutes, take all of their pens, coffee mugs and other promotional items; get a free cappuccino out of their machine and drive away. DO NOT EVER DO BUSINESS WITH THIS BANK. THEY ARE MORONS AND THIEFS.

Around 8:15 I attempted to use the ATM. It took my info but didn't dispense. Bank manager appeared…read more While I clearly knew inside banking was 9 o'clock. I thought she would stop and listen quickly or suggestion. She quickly explained that the machine looked OK as she passed it, and told me they would be getting a new one. (I already knew that.) As she passed, she said "You're OK mommy!" many thanks to Margie at Shadowood Truist. I repeated the same message to her about my banking info that was in the machine, but no dispensing. I've been compromised before at bank Atlantic, the same way Margie immediately took my name and phone number. She called me later after she looked at my account and saw no activity. This was very important to me because I was leaving in two days for Lisbon, Portugal. Thanks again, Margie! I didn't want to drive off and get scammed again! - Linda Foster

Back to visit Marie, who was pleasant and helpful as last time. Went to try & avoid a $12/month…read moreaccount fee. Bless their hearts, if you keep a $1500 balance, on which you will be paid .01% interest, they'll wave the fee! Amazing to me how little customer traffic there seems to be at this location.

5 Stars I would give it 10 Stars if your rate that way: BEST CUSTOMER SERVICE AND KNOWLEDGEABLE…read more STAFFFIVE STARS VERY CARING AND A PLEASURE TO WORK WITH. I will continue to advise all my neighbors and friends to go to this Boca Raton branch for all their financial needs, They are the BEST!!! Barry Powitz, Boca Raton,FL March 11,2025

Great bank. Very personable. Staff always friendly…read more I have my checking account and my mortgage there. Online service is very good. Seldom go in but very accommodating.