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    Chase Bank

    2.7 (3 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Chase Bank

    Personal banking

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    5 years ago

    Helpful 9
    Thanks 0
    Love this 11
    Oh no 0

    2 years ago

    The staff make you feel comfortable and they are always willing to help the bank is always clean its always a great experience

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    4 years ago

    How is your drive thru atm always broken. I've been here 3x over the past 2 months and it's never working.

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    Chase Bank

    (2 reviews)

    I've been a happy customer of Chase Bank for many years. However…read more... Recently I've had to do many transactions inside the Selden branch which involved a bank representative. I met w/Iris 2 separate times & she helped me. I returned the next day with 40 minutes til closing & waited for a rep - No one greeted me, but there were 2 reps just chatting it up, who glanced my way. After standing up periodically to remind the reps of my presence, and 10 minutes later, I finally walked up to the teller, & she went to the bank rep. She came back to tell me that I needed an appt. That's something the reps could've said, instead of ignoring a customer & talking about personal things. Days later I sched an appt; Omar called me to reconfirm that morning - good start! I met with him to remove myself from 1 Acct - which he did, & to close a dormant Acct, When he saw that I had a small amount in this dormant Acct, he told me to transfer the funds. I had difficulty doing this & showed him my phone & he basically reiterated what he said - to transfer funds then he'll close it. As if he'd rather do something else as he waited for me to transfer the funds. I said to myself - No shyt Sherlock, I need help. I said thanks & left & went to the bank teller. She helped me. I don't want to say Chase Selden has an issue, because the tellers that I've encountered there, are always friendly, not lazy, & are accommodating. So, I'm going to continue my dealings with the bank, but, I'll use the reps at a different location when needed. I've since transferred out a lot of my funds to a different bank. I hope that Chase bank works on their customer service skills & how to deal with customers. That, to me, is the experience-friendly, patient, kind, people who know their job....and if they don't know their job, they're not too lazy to find out!! It's because of this experience - not being acknowledged as I sat for 10 minutes, getting 1/2 azz assistance when I needed help, that's why I took my real funds & took them somewhere that I know I'm valued. Gotta teach them to respect you!

    Opened up a new account today. Kathy could not have been nicer and more informative. Kathy…read moreexplained everything so easily that it made the process smooth. 5 stars would have been my rating but had an unpleasant person at the same branch 2 years prior. I would give Kathy a 10 rating if I could.

    Chase Bank - banks - Updated May 2026

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