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Chase Bank

1.8 (4 reviews)
Closed • Closed

Services - Chase Bank

Personal banking

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TD Bank - The has ti me the worst back every.  Incompetent is the only way I can explain it.  On every level.

TD Bank

(19 reviews)

Kingsbridge

3433 T.D. Bank Jerome Avenue Bronx, New York 10467 To Whom…read moreIt May Concern: My name will remain anonymous because this is not about me only I am speaking on behalf of every African American/Black person that walks into the T.D Bank on 3433 Jerome Avenue Bronx, New York, 10467. Yes, I am An African American Lady and I work hard. On 6/14/2025, I went to T.D. Bank around 1pm located on 3433 Jerome Avenue Bronx, New York, 10467 to take money out of of the A.T.M and 8 Hispanic women were standing inside the area where the A.T. M machines were located. Neither one of them came to asist me I felt that they were Racist, Prejudice Discrimination and Stereotyping me. I am a School Teacher, I have worked with New York City Housing Authority for 14 years, and I have a Master Degree in Education from Lehman College. I am 62 years old I have 4 daughters ages range from 26 years old to 42 years old and I have 4 Grandsons and 2 Granddaughters. I am used to performing all my banking On-line very seldom do I come into the bank. I did not know how to use the A.T.M and neither one of the Hispanic women came up to help me. I felt like I was a virus, germs or disease; also, I felt humiliated and degraded. I will no longer be going back to that T.D Bank the customer service is Horrible, Appalling, Terrible and Sad. I also felt disrespected because I look young but I know that I am old enough to be those ladies older sister, mother or grandmother. These ladies need to learn customer services and to learn how to treat everyone the same because we are paying for their Bills they are not paying for our bills. I will not longer be returing back to that T.D. Bank on 3433 Jerome Avenue Bronx, New York 10467.

The staff are lovely and there is never an inbank issue with anything.....BUT.......no one ever…read moreanswers the phone........as far as online banking, the worst

Chase Bank - banks - Updated July 2026

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