I arrived at BMO Harris Salem, Wisconsin branch around 10:30 am. I was greeted by Kylie at the…read morecustomer teller counter. Kylie analyzed my checking and savings accountd and was dumbfounded for a little while. She then got assistance from her colleague Shannon. They both try to rigure it out themselves and something was not adding up. Therefore, they contacted the regional help desk center of BMO Harris in front of me and got to investigate why I had an online account but could not use it and why I could not send a $77 dollar overdraft I owed Chase. Banks normally close at 12 pm or 1 pm on Saturdays. Kylie and Shannon diligently worked very hard to get me all set up. The reason why my Zelle account at BMO Harris would not work was because my online banking was not quite set up. Kylie and Shannon set up my online banking, set up my Zelle account, and updated all of my digital online banking information such as the current email address, personal cell number, and ordered new checks. Frank at the teller counter has also helped. I have dealt with Frank for over a year at the Salem Wisconsin Branch of the Salem, Wisconsin Branch. I am sold now why BMO Harris Bank has such a great reputation. It is the people that make a great company and now I know why. Like to commend upper management for having such a great team of professionals at BMO Harris Salem, Wisconsin. Here is a more detailed version on my testimonial section about the great people and service at BMO HARRIS, SALEM WISCONSIN BRANCH https://forum.gustanchoassociates.com/topic/bmo-harris-salem-wisconsin-branch/

I love Educators, I don't like these antiseptic, futuristic locations where there is only virtual…read morehuman contact. There isn't ever a line or waiting, you don't have to get out of your car, so it is convenient. It's also alienating if you're a Boomer like me who misses talking to people.

Horrible service. Just to ask a basic question you are given prompt after prompt ... only to be…read moretold you are 30 in line! Bills take forever to be paid online. Rude staff at automated windows. Very unprofessional. Wish I had never opened an account here! Ugggh

It's not Mayberry. Hire some tellers! I'm as old as Granny…read moreClampet and left before having someone help me because I can drive to my bank 15 miles away before I get someone to even acknowledge me at this place.

Nothing at this bank works. I have had a debit card sinceI opened it has not worked. I spent…read morehours trying to find someone who can make it work and no luck. Now I am locked out of my business account and spent over an hour on the phone and they can not figure it out. Don't use this CU