Awesome bank. I have enjoyed banking with Ofcu. Good help…read more Quick turn around times for thibgsm attentive.

we've been members for a few years ; we've contemplated shutting down our account because we only…read moreopened an acct for the safe deposit services. Two key reasons why we continue to stay : reason #1 safe deposit box services and reason #2 the branch manager Kaprecia. She is extremely patient and has a phenomenal personality and honestly one of the key reasons we will continue to stay as members. It's this type of personal service and welcoming attitude (she knows you as a person not as an account holder) that you cant get at other larger banks.

Exceptional Service from Taylor McKee at Fairwinds!…read more I recently opened a business account for my company, Lewis Legacy Signings, a veteran-owned mobile notary service, and had the pleasure of working with Taylor McKee at Fairwinds Credit Union. From the moment I walked in, Taylor made the entire process incredibly easy and efficient. She was professional, knowledgeable, and walked me through every step with patience and care. As a veteran and small business owner, it means a lot to feel truly supported by my bank and Taylor delivered above and beyond. Thanks to her, I feel confident knowing my business banking is in good hands. Looking forward to building a long-term relationship with Fairwinds. Thank you, Taylor, for your outstanding service!

Great location to bank with. The staff are very helpful and knowledgeable about all your banking…read moreneeds. Edwin great guy. If you're looking for a home to bank with this is the place to come.5 stars *****

Jordan and Christian were excellent had outstanding customer service. they answered all my…read morequestions and helped me with all that I needed. I absolutely love this branch and the people here, I drive from Ocoee just to come here.

My Spouse and me (Ms Ramila and me (Ramesh)) had an occasion to visit the branch in W.Garden on…read moreApril 6 2026. We dealt with Teller Jordan. He was very polite and friendly and seemed to be happy to see us. My spouse had some CDs matured and was debating as to what to do. Jordan explained everything to her eg. Int. rate, length of term etc and was very patient and informative. He basically helped my spouse make the decision to renew the CDs (3 ). We wish him all the best in his carrier.

Very helpful with my questions. But it did take a long time! Now I know to make an appointment…read moreahead of time.

Service staff is rude as heck. I tried to get documents proving identity and they made it very…read moredifficult for me to do so. Also, the ATMs are constantly broken down. Often I have to deposit money after 4pm and the machines do not accept money. You would be better pressed to visit another branch that has its stuff together.

Wow! I make it a point to leave positive reviews, generous tips, etc. But just wow. What a…read morenightmare. I was only trying to set up recurring payments for my vehicle. To deal with the uneducated, extremely rude customer service center on three separate phone calls left me baffled. The site continued to ask us to call in to verify information. Every time I called in after every single step, I was met with a different person that was completely unable to help. The last one blamed me and said I must be entering my information incorrectly. It was not incorrect. We accomplished nothing today. Taking our business elsewhere ASAP, and I encourage you to do the same.

I had the worst customer experience here on 08/01/2024 when I went in for a cashiers check, and was…read more'helped' by a very short Hispanic lady with glasses who had a really nasty attitude, and seems to boss customers around like they are staff, pointing her finger at them and ordering them around like if we work there. She told me 'be careful,' multiple times, and was literally threatening, even calling out my name, and saying 'be careful,' over and over. The name on my receipt says Cash box #4 - Ruth, but that might just be the tellers name she was helping. When I walked in she wasn't even at the booth, she was talking in one of the small offices and there were people waiting. I guess we have to wait for her to finish her conversation. Then she comes along and tells everyone where to go very rudely, when we were already in the line waiting. Like really? Don't come to this bank unless you want to deal with a short Hispanic lady with glasses that has a nasty napoleon complex, or if you prefer not to be deal with a massive toxic ego. Judging by the reviews here, I'd say you want to stay clear of this branch and the toxicity that lies within.

As a chase bank business member I have had to deal with several specialist A number of different…read morebranches. Was my first experience at the Silverstar branch. Although I had heard negative reviews from other business members this was the closest bank to my location on the day of my visit. As someone who has a small business I understand all about customer service, going the extra mile and especially valuing someone's time. I went into this chase and had the worst experience I have ever had. I was highly disappointed and irritated with the lack of effort acknowledge

Benjamin's patients and determination to help is inspiring!!…read more Do need any help banking?? Go to Ocoee's location and get with Benjamin! Thank you Benjamin!

BOA is great, I've been with them for over 10 years because they've always taken great care of meread more

This has to be the worst drive thru in the state. Extremely slow & not friendly at all.read more