Hello everyone... wanted to say thanks to everyone at floyds in Fort Pierre in South dakota... my…read moretruck broke down and they did a great job fixing my truck... thanks to Joe block.. Pete and Trevor and Jackie... thanks to every one for their hard work ...

Stranded on I-90 near Belvidere, SD in our 38 foot DP motorhome with a probable fuel line issue…read more Using FMCA Road Service we were towed 77 miles by All Pro Towing (another great SD company - see my review for them) to Eddie's Truck Center. They diagnosed and repaired our problem the next day and we were on our way by noon. Ft. Pierre is across the Missouri River from SD State capitol in Pierre. The area is rich in beauty, Lewis and Clark and pioneer history; not a bad place to be stranded!

Contacted the dealer thru their website for service quote. I didn't purchase my machine at their…read moredealership so they will not service it. Harlan needs to take business 101 and realize the service side turns into new clients to purchase machines. In my opinion, this is probably why they haven't grown and will remain a substandard dealer.

From the owner: We are central South Dakota's favorite Yamaha and Polaris dealer! We sell Yamaha ATV's,…read moreSide-x-Sides, Motorcycles, Scooters, Waverunners, and Accessories. We also sell Polaris ATV's, Side-x-Sides, and Accessories. We also service everything we sell with our exceptional service center!

On a Sunday morning, we hit monster truck sized jump (frost heave?) on the interstate just 5 miles…read morefrom Kennebec, SD. We limped our camper trailer to the off ramp and the dirt lot at the Clark gas station... to discover we had a busted leaf spring on our Jayco 22ft trailer. After a google search, found a number for the one local auto shop, Charley's. They had an on call number and Jordan answered. Very kind. Very helpful. Gave advice. Came up with a plan for the next morning, when they opened back up. Crawled our way to the KOA just down the street (and happens to be conveniently located across the road from the auto shop...!) Jordan and all staff were incredibly polite, helpful, affordable, and efficient in helping us solve our SOS camper break. We are so appreciative.

Driving cross country from Seattle to NYC our Alfa Romeo Stelvio's low oil warning light comes on…read morein Rapid City, SD. Following our manual instructions for adding oil, the warning light goes off, infotainment shows good level. We drive approx. 1 hour and warning lights come on "excessive" oil!!! It's Sunday, we are 300+ miles from Sioux Falls (nearest authorized Alfa Romeo mechanic). AAA will tow but, only 1 of the 3 of us will be allowed to ride in the tow truck! Unacceptable!! Against all recommendations, we drive an additional 140 miles before we are scared to go on. At the Vivian Eastbound Rest stop, a worker gives us info on Charley's Welding & Auto Repair and their mechanic, Jordan as well as King's Inn that is within walking distance of the repair shop. Jordan answered and said he'll be able to do the oil change on Monday at 9:30 am. Nick, from King's Inn was able to accomodate us for the night. Nick also suggested Henriksen Auto Body Towing 24/7 in Presho. Dave Henriksen, owner, assures us that he'll get someone to tow us asap. In no time at all, Don, tow truck driver, shows up, tows our car, with all 3 of us to Charley's. We were told to leave the car in the yard. We get there and Jordan is at the shop!! Unbelivable!! On a Sunday, on his day off!! On Monday, the car is ready before 10am. Jordan, Don, Dave, & Nick you guys are AMAZING!! We truly appreciate all of you!! Highly recommend 100%. These guys are experts in their fields and their hearts are pure gold!!

I was in town for the Scavenger's Journey (about 4 hours away from home) when my vehicle started…read moreshaking/vibrating heavily! I was in Chamberlain, & had to wait until someone opened. They guys at CarSwap checked me out & determined the problem, but did not have the parts to get me going. They called all over the area to find someone who could help. The sent me over to Riverview Chevrolet as they were told they had some parts to help. Allison assured me right away that they would check everything over & see what they could do. She also offered me one of their vehicles to drive right away. I was too upset to take her up on it, so just went on a long walk. Chuck, one of their service techs, offered to check out my vehicle even though I had no appointment & he had other work to do. He was very thorough, & came up with a list of items that needed to be addressed--well over what the vehicle was worth. He even showed me what was wrong under the truck & showed me how it was very unsafe to drive it. He offered to fix the items that would get me home as safe as possible, for the least amount, as I would never be driving that truck again. They even threw in a free tire as one of mine was "out of round"!! Their kindness was just overwhelming!!! Later, Allison even insisted I go for lunch & get in some sales with their vehicle so that my entire day wasn't just used up in the mechanics shop!! Yes, it was a large bill, but they didn't have to add me to their list of repairs, & Chuck even worked through his lunch to put me back on the road sooner!! They went out of their way to give me the best customer service , as quickly as possible for as little cost as possible!! I am forever grateful!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!

Amazing customer service both trips here in the past two days…read more Stopped in late one night and then the next day for a new battery. The guys were all super helpful and humorous. Stellar service. Great prices. Friendly and willing to help. The manager was in during our second trip too and he was very helpful personal and hands on too.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

In June of 2016, I bought a Napa Legend car battery. It was something around $115-$125. It has a…read moreserial number on it and the date it was purchased. The battery failed and needs to be replaced, this happened less than one year after I purchased the battery. Today I went to the store where I bought it, spoke to the woman who sold it to me, and almost gleefully she told me that without the receipt neither Napa, nor this individual store, would stand behind the battery or the warranty. I've bought at least three batteries from this same store. Now, I can understand if I had bought a product that wasn't made by Napa that they would need the receipt because there is no way to tell if I bought the item from NAPA. However, this battery says NAPA on it, and it has a serial number, which I'll just about guarantee was retained by the store when it sold me the battery. I shop at stores that stand by there products. Unfortunately for me, I learned after the fact that NAPA in Pierre does not stand by its products, nor did the people there do anything to try to work towards a solution for a repeat customer. Fool me once, shame on you, fool me twice, shame on me. I will buy my products from other retailers, who in the past have demonstrated that they stand behind what they sell. For my needs, I will try one of these other auto part stores in Pierre next time I need a part or battery: Pierre Auto Parts, 224-1254; Advance Auto Parts, 224-7374; O'Reilly Auto Parts, 609-0781; or Zander Auto Parts, 224-9221.