Synopsis: Bo Murphy bullied a 77 year old woman. My Mother has had State Farm for years but their…read moreagent passed and Bo Murphy became the new agent. When they had a claim due to storm damage, Bo was never available. After multiple calls and requests to speak with him for help (due to broken gas lines and property damage), he finally called her back to verbally abuse and bully her. If you are looking for an agent who truly believes the customer is wrong..... he's your (less than a) man.

Just want to give my State Farm crew a shout out! Always so kind. Ms. Kayla has helped me for years…read moreand is so informed, very experienced and always very sweet & helpful in all the ways she can be! Very pleased :)

Quick, easy, and the best rate. No pressure. Karen was very pleasant and personable.read more

Great service! Started with auto insurance and went back for renters. I appreciate Tasha's…read moreresponsiveness. Always very helpful!

It's nice to have an agency that actually answers the phone when you call. Thank you!read more

Cristen Harbison- with the Burns Mitchell Agency- (Allstate) prompted this review. She was…read moreattentive and made setting up the insurance policy easy. Cristen communicated well, delivered information as promised, and followed up promptly. Cristen has an AWESOME spirit and provides outstanding GREAT CUSTOMER SERVICE! Y'all give her a call 205-853-1300- You'll will be glad you did.

Zech was such a great help when setting up a new policy! He was knowledgeable, helpful, and so kind.read more

Zach was great and very helpful and he also help me save money on my auto insurance today. I highly…read morerecommend him

Julie is great! They are nice and provide great prices and service. I recommend 100%…read moreJulie always answers all my questions

Despite my experience with my insurance rates and the transparency of the plan there was one person…read morewho made me hesitate to switch insurance providers. That one person is Rachel Graves. She is very friendly and helpful and will go above and beyond for anyone in need. I wish I could make the statement about the company as a whole but it wouldn't be true. She has personally helped me when I was pulled over and didn't know how to access my insurance policy. I panicked and called the office and she was able to email me proof of insurance. She is a valuable asset to the company and I hope they realize what an awesome person they have holding that place together!!! I thought to myself how could someone so awesome work for a company like this and the answer came shortly after, this company NEEDS someone who can comfort and care for the customers as much as she does. Thank you again Ms. Rachel I wish you nothing but the best in the future!!!!!!!!