Huge shout out and rave to Jason's Computers, on Bowen Rd. I…read morewas ready to throw my computer out the window, and he fixed it up, put new graphics card and ssd in it and gave me support at home, via text messages (It was booting up to my other hard drives), and all at reasonable prices. Very knowledgeable, easy going guy - highly recommended.

Jason was excellent - helped me figure out what I needed to transition from a very old Microsoft…read moredesktop PC to Apple (to go with my iPad and iPhone). So, I bought a used, refurbished (by him) MacBook Pro, for a reasonable price. At 65+ years old I think you kind of need a "computer guy" that you can trust in your corner, and I think I found him!

Geoff, what would we do without your prompt attention to our questions and help keeping these two…read moreseniors online. Your knowledge and expertise is greatly appreciated as well as your excellent customer service and patience. You are the best!!! The Sisters

Quickly responding, very kind to a person whose technical skills stopped when I learned to use a…read morerotary phone. I appreciate that he can translate computer code words into a language I can understand

I've never been the "post a review" kind of guy. But I felt it necessary to share my experience…read morewith these guys. I've been elbows deep in computers for a great many years. I own and run several computers, all of which I've built myself. I know what I'm doing. I know what I need, and I know what I don't need. Without getting into a long, drawn out story, the guy I talked to in store was rude, curt, standoffish and confrontational. He talked down to me like I was too stupid to know how to fix the problem, and was very condescending. I was basically told my only option was to buy a whole new computer. If you're looking for a computer repair place, go to London Drugs. At least there, they work with you to find what they can do to help you. I, for one, will wait until I'm on the mainland in a week and get to Memory Express. Even if they can't provide you what you're looking for, they won't be rude and indignant about it. One of the worst retail experiences I've ever had.

Yesterday my husbands computer seized and we could not get anything to work. We called Micro Vision…read moreand they were here before the end of the day to pick it up. They took it back to the shop and called us a few hours later. The hard drive was dead. They delivered the computer back this afternoon, all is good again. Fantastic knowledgeable and excellent customer service. We will definitely use them again.

A potpourri of merchandise and services [Nanaimo BC]…read more This store is like a version of our Target Stores in the US. We walked around inside to pass time until closer to our movie start time at the Galaxy Cinema. Both are located inside the Rutherford Mall. London Drugs has everything from computer and electronics to grocery and beauty products to appliances and cleaning supplies but the pharmacy is the heart of their business. It has an interesting history behind it like how it got its name. The store was named after London, England, the home of Canada's King, George VI. Founded in 1945 it started off as a small drugstore to what they are now. We purchased some snacks to take home later. The shelves are fully stocked. So much snacks to choose from from chips to chocolates and other treats. The cashier employee was nice and friendly. Review #3165

The selection is decent, but the prices leave a lot to be desired. Their sale prices are normal…read moreprices elsewhere, no joke. Customer service has been fine in my experience. It's just the prices aren't really appealing. Many simple items are more expensive than Walmart or Best Buy for example. It's hard to recommend because of that. Shop around before getting something here. I haven't tried their print services lately but in the past they weren't too great, nor were they cheap enough to be worth using again. There isn't much reason to shop here compared to the competitors.

I have been looking for a new galaxy tablet and decided to buy one at best buy…read more I asked for help and was told someone would be there right away, didn't happen. Asked again for help, didn't happen again. Employees standing around in groups chatting but I couldn't get help. Went home and ordered from Amazon. I will never step inside their store again. Best buy is definitely not your best buy.

Sales people are fine, what you expect. What has happened two times now is there are no cashiers…read moreavailable or willing to help. Also had two managers in the middle of the front area who said someone will come, but as I am waiting for someone, no one comes and the managers just look at me and then keep talking to each other, not going to look for someone to help. After a min or so (second time happened so I didn't wait too long) I put my card down for my product and walked out. Managers just talking to each other and didn't care. I'm done going to the Nanaimo BestBuy.

Best money I ever spent on computers. Mike is really sharp, very prompt to appointment time, and…read morehave already recommended to a friend. Got e-mail issues resolved and cleaned up computer of slow down stuff. Super service.

Mike is the ultimate IT professional, and endlessly helpful. I had a problem configuring email…read moreaccounts to work with my android phone and Mike fixed everything while I waited. This is the fourth time I've been to mike with problems large and small, and every time he has gone above and beyond. Super-easy to deal with, and incredibly reasonable prices.

Zero stars, predatory sales to an elderly man whom paid $10000 CAD for outdated equipment…read more2001-2012, 9 speakers, home amplifier, dated computer software and hardware. It is sad to see this person take advantage of elderly people. I run a computer company in Nanaimo, this is not how you treat people, especially vulnerable people. You should be held accountable and return the sale immediately.

This guy is dishonest and misrepresents his goods and then when there is inevitably a problem he…read moretakes no responsibility and says it was a "final sale" when that was never discussed. I would steer very clear of him and his business.