Beware. Once paid, Charlotte House is very customer unfriendly. She mismeasured and the cabinets she ordered are of poor quality. I had engaged her design services on several occasions and had previously found her advice worthwhile; was satisfied with kitchen remodel.
However, Charlotte's master bath redo via Gary Bryan Kitchens & Baths a bad experience. For example, shower bench and adjacent closet do not align properly. Difficult to sit on shower bench as shelf above measured too low. Was promised quality designed custom cabinets but those Charlotte ordered apparently came from an outside vendor and were too cheap looking to even put in a laundry room or garage. My installer agrees quality is inferior and measurements inappropriate, we will not finish install. Made several calls to Charlotte ; at first she promised to "make it right," but later refused to come out to see the cabinets. I agreed we could wait until after COVID if that helped, but she has written this project off. Would give her services less than one star if I could. read more