Amazing service! This location is behind Wells Fargo and…read morecan be easily missed. There are several parking lots and street parking close by and parking wasn't a problem. I came to get the clasp of a necklace fixed and Mr. Tran did a wonderful job fixing it. He was finishing with another client and he helped me right after. He also cleaned it and I was out of there in less than 30 minutes. I'm glad I came here. From now on if I need any help getting any jewelry here, I will only come here.

The prongs in my engagement ring were bent and the main diamond was loose. We had stopped by a well…read moreknown jeweler in Orinda and told it would take at least 4 weeks to repair and cost "a couple hundred dollars". I had been given a recommendation of Trans jeweler in Lafayette so I decided to stop by. Mr. Tran greeted my husband and I right away. I told him the issue with my ring and he promptly took my ring, repaired it, and cleaned it all under 20 minutes. The cost was less than $50 and he did an amazing job! I appreciate that be was able to fix it right away as I do not like having my ring shipped for repairs. We will be back again for any future jewelry repair needs.

John The Goldsmith does amazing work! He can clean, appraise, and even create custom pieces for…read moreyou! And he has Great dogs, GSPs!

Have had multiple pieces repaired, several necklace chains replaced and diamond earrings reset over…read morethe last few years. If you're looking for an excellent jeweler, John is more than qualified and fair with pricing. I was on the white gold trend in the early Aughts but have since fallen back in love with the look of yellow gold. I've been slowly replacing my white gold necklace chains with fixed pendants-- (my favorite style) to yellow gold chains and they've all turned out so beautifully. John's soldering work is on point as well. I used to work at a jewelry store back in the day that did jewelry repair and I recognize great repair work when I see it. Actually, I plan on going in tomorrow with more repairs and remembered it was about time I wrote this review. Thanks, John!

My daughter and I both have our diamond earrings that we love because of Ellen Putnam at Padis…read moreJewelry. It was a good experience and good purchase.

I really wanted to love my experience at Padis, but unfortunately it fell short. My sister and…read morehusband had made an appointment and we had confirmation emails, yet when we arrived they had no record of it and we ended up with a different representative. The gentleman helping us was very nice, but I expected the consultation to feel much more collaborative. I explained that I knew the diamond shape I wanted but needed guidance with everything else, and instead it mostly felt like we were just being shown the limited rings and loose diamonds available without much input or education. We left feeling like I needed another consultation before making such a big decision. I ended up stopping at a smaller jeweler afterward and had the exact experience I was hoping for -- more guidance, more conversation, and much more personal. Padis mentioned that a lot of customers find them through ChatGPT, which is actually how we found them too. I'd definitely recommend reading reviews and visiting more than one jeweler before deciding.

This store has a beautiful collection of all styles of jewelry. They have also repaired multiple…read moreitems of all of my favorite pieces. This is always where I go for jewelry and repairs.

I had a very disturbing experience at this shop. All I did was show he made a mistake and made the…read morehooks crooked and this wasn't his first time messing up the first time he made the ring white gold instead of yellow, I mean he does not pay attention to details whatsoever and the main issue was the way the owner spoke to me. He suddenly started yelling, slammed his hand on the table multiple times, and stood only a few inches from my face. His aggressive tone and behavior made me feel unsafe and extremely stressed. I left the store shaken, and the incident affected me so badly. No customer should ever be spoken to like that no matter how much they are in the wrong. you are a business owner and should learn how to speak to costumers. I would not recommend this place to anyone.

Two weeks ago, I noticed the clasp on my watch seemed a bit loose, so I walked into White Star to…read moresee if they were able to fix it. When I walked in, I was warmly greeted by Antonio and Roger. They were both able to assess the watch on what needed to be done. Considering the watch was an older model and it looked a little more difficult to fix at first glance, Antonio was able to tighten the clasp with great ease! As I was there, I looked through the cases and noticed a few vintage watch designs that I was interested in. Antonio and Roger gave good pointers and were able to provide their expertise regarding each watch I tried on. I went back in again today since I needed the battery switched out with that same watch. Since the watch is a much older model, I didn't know the time needed to switch out the battery, but I was surprised when Antonio told me it would only take 30 minutes! I came back an hour later and they even set the time for me. I was incredibly appreciative of the great efficiency, fantastic customer service, and personable conversations delivered by this store! I can't recommend this place enough. Thank you to Antonio and Roger, you both were absolutely wonderful!!

Very impressed! We were walking and my mom noticed that her watch battery was dead. We decided to…read morepop in and ask if they would fix it. The gentleman not only changed the battery, but also noticed there was an issue with the clasp. He charged the battery and the clasp in less than an hour. I think it cost like $35- so very reasonable. Highly recommend this small shop

Excellent customer service! We purchased a gold cross pendant and the chain broke, so they fixed it…read morewithout charging us.

I had used this store before and they were wonderful but recently I took 5 gold rings in to be…read moresized up. I explained to the owner of the store, I wanted a piece of yellow 14kt gold to be put in the bottom of each ring to size it up. He wanted to"shave" the ring down to fit. I had said "No shaving off my gold on any of the rings except the one ring that had an Opal since only that one couldn't be heated up". He agreed and took my rings. When I got them back he not only charged me the full price of $300 (he had quoted me the cost to put small piece of 14kt gold in each ring) but he had also shaved down each (ALL) rings. And he took a lot of gold off each one of them. I'm sure he kept it since gold has gone up so much. I've been thinking about it over and over again at what he did. I'm very angry! I should have never taken all those beautiful rings to him. They feel like cheap junk now. Hollow out remnants of what was once high quality rings. I trusted him because I had been going there for years. No more! I'll never go back again. Buyer beware. Don't go there unless you are willing to let him destroy your bountiful jewelry. And if he'll do that to me, he'll do it to you, too!

Bravo King's Jewelers! I had an appointment to consign some of Mom's gold jewelry. Denise was…read morefriendly, welcoming, transparent, knowledgeable and fun. I sold some gold. TKJ is a long standing WC business with lovely and skilled people who have also done repairs and watch servicing for me in the past. There are worthy of your trust.

I recently went to The King's Jewelers to have a pair of earrings turned into a bracelet, and it…read morewas a fantastic experience. It was my first time doing custom jewelry, and Allison quickly put me at ease. She worked with me to figure out what I wanted when I was having trouble articulating what I was envisioning, helped find matching pieces to complete the bracelet, and kept me up to date with the progress. Allison was delightful and made the process easy and fun. The bracelet turned out beautifully, and I am so glad I went here! Thank you so much again!

I had the pleasure of going to the new location and meeting Valerie's mom, Jim's (Master goldsmith)…read morewife, Debbie. What a fantastic experience! This has been the place I take my really important jewelry for a very long time now. Today I came to have my wedding ring resized and I had lost a stone. I also brought my pendant and chain to be inspected and repaired. I know when I get them back they will be perfect! They always are!

My wife and I both needed our engagement rings and wedding bands resized. I also wanted mine…read moresoldered together and a few tiny diamonds (that matched what I had) added to my wedding band for balance. The entire process was great. Booking was easy. We were able to make a Saturday appointment. Their location is excellent. And our rings were completed within a week!