Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

A really great dentist, Dr Rooney is awesome and very friendly. Office staff is great as well,…read morehighly recommend it here.

From the owner: Welcome to our Gretna, LA dental practice. We continually strive for excellence as we treat…read morepatients in the most caring and gentle way possible. We have invested in the latest dental tools and equipment for precise diagnosis and lasting results. With our broad range of dental services in general, restorative, and cosmetic dentistry, you can attain the bright, beautiful smile you've always wanted.

I've put off writing this review for a while, but at this point I feel like it deserves to exist in…read morethe universe. At my appointment, my mouth was fully numbed before I really understood what we were even working on. So I was sitting there completely face-blind, tongue-floaty, and legally incapable of pronouncing my own concerns, when I was informed I needed a crown instead of a filling. What stood out most was the speed of the whole process. Things moved quickly in a way that made me feel like I was emotionally buffering while the dental plan had already loaded. When I said I wasn't ready to move forward due to the out-of-pocket cost, I expected at least a conversation. Instead, the dentist exited to never return, and the discussion was graciously handed off to a dental assistant who, I am sure, had no clue why she was left if the responsibility to explain things beyond her scope of expertise. To this day, I still think about that level of numbness, both physical and conversational. Separately, I've also had a crown from a different visit at this office that has since cracked, which didn't exactly help my confidence in the long-term durability situation. 4 years later, I'm finding myself laying out of pocket for a whole new crown. Overall, I think dental care works best when patients feel informed, included, and slightly less like they've been medically muted before making financial decisions. Unfortunately, that was not my experience here. Zero out of ten, do not recommend.

The dentists themselves are fine. The office staff and administration are a disaster…read more * Staff are rude, condescending, and dismissive. * Their record keeping is clearly inadequate -- we were recently told my child had never been seen there despite multiple visits over the years. * We were told insurance would not cover necessary services and were asked to pay over $2,000 out of pocket. * After I provided detailed information from the insurance company explaining exactly what documentation was needed for prior authorization, the person responsible refused to submit the paperwork. There seems to be very little understanding of insurance and no willingness to do the administrative work required to obtain approvals. Between the poor communication, inaccurate records, and refusal to handle prior authorizations, dealing with this office has been extremely frustrating. Find another dentist. Any other dentist.

This place is the real deal: affordable, appointment availability, incredibly knowledgeable doctor,…read morepersonable staff.

The staff and Dr. Schafer were extremely friendly and helpful! I would definitely recommend to…read moreanyone needing dentistry services.

I'm very disappointed in Dr. Nasr and his practice. During my initial consultation, he made me feel…read moreso good about the gum and bone graft surgery (this is right before he collected his fee of $2700) and made me feel as though this was going to be a quick and easy surgery with very little down time. He claimed that I'd have the surgery on a Friday and would be back to work by Tuesday at the latest. Six weeks later, my gums were still swollen, I was still in pain, and I couldn't chew on one side of the mouth. I contacted the office several times to express my concerns, and instead of the doctor or his assistant calling me back, his receptionist called me back to let me know that the doctor would be willing to see me, but I'd be charged an extra fee if the pain I was feeling was not related to the surgical procedure he performed. I then went to my local dentist who checked the surgical site free of charge and helped to guide me through the process of trying to get the gums to heal. When I finally saw Nasr at my eight week follow- up check up, he checked the area quickly and said that it was still inflamed because I'd been traumatizing the gum area. When I asked him what he meant by that, he said he didn't have an answer, handed me a special brush to clean the area, and said he'd see me again in 2 1/2 months. I scheduled a follow-up appointment but never heard back from the office to confirm my appointment. I found this very strange, since I'd received all the previous reminders of upcoming appointments! Was I taken off of the appointment schedule because he knew I had a problem that couldn't be resolved easily and that since the graft was unsuccessful, he'd have to perform another surgery free of charge? I've waited a full 6 months to write this review in hopes that Nasr would try to come up with a solution, but since I never heard from the office, I've finally had to go to other specialists including another periodontist, an oral surgeon, and an endodontist to figure out what could be causing this lingering pain. The oral surgeon believes that too much bone was removed from the site during the bone graft procedure and that is what is causing the pain. Unfortunately, this bone loss is irreversible. Now I will need to either get my tooth extracted or have another gum graft surgery. Maybe if the surgery had been an easy one and it had gone as planned, this would have been a more pleasant experience, but since my case seemed more complicated and the graft failed, Nasr offered very little advise on what I could do to help with the healing process. His post- surgical care was unsatisfactory to poor at best. I would definitely do a lot of research before choosing a skilled and experienced periodontist. I do not recommend this practice.

I went for Implants Dr Nasr did a X-ray and said we need watch the tooth and when I went for…read moreImplant he said the tooth needs to be pulled and he charged me 1200.00 A tooth that should cost 200.00 never agarin !

I had a freak accident on a Saturday and re- chipped my front tooth. We found Dr.Plummer online and…read moretook a chance and drove an hour on a Sunday to Nola. He showed up first thing in the morning and repaired my tooth better than any other dentist has in the past! I wish I could give the man Ten stars for how fast and promptly he worked. Do not hesitate to give him a call for an emergency repair on a chipped tooth! I left with some bad ass artwork too!!!

The best dentist in New Orleans Dr. Plummer was very…read moreprofessional, Office family friendly, Walked me through the whole procedure. I highly recommend!

I felt disregarded and ignored. I did not feel like a priority or that there was an open dialogue…read moreto discuss my questions/concerns comfortably. 1) My first visit, I think they left me in an office. 2) Following the procedure, I called about bleeding and was informed that a follow-up was supposed to be scheduled after my first week (apparently, they failed to schedule me). 3) Postoperative I was prescribed antibacterial mouthwash that was supposed to be used for a week only (no one told me), and it subsequently stained my teeth. As a result, I had to pay for cosmetic bleaching with my orthodontist. 4) Lastly, my orthodontist and I thought I could use a touch-up on one side, but when I brought it up, there was minimal discussion, then Dr. Nasr escorted me through the back door. I'm not sure that I look like most of their clients, and I didn't feel as though I was treated like most would either. The practice is also relatively small, so that might mitigate some of the issues I encountered. A positive, my teeth look better than they did pre-op.

I love Dr. Saenz. She is extremely personable and an excellent doctor. She did gum surgery on me…read moreand I felt almost NO PAIN. I travel across the lake to see her every year to keep up with my gum issues. Always pleasant and responsive.

I've been going to this exceptional dental clinic for years! The reason I keep coming back is their…read moreoutstanding service and expertise. They have excellent customer service and really know what they're doing. I always feel valued as a patient, and I appreciate how they take the time to explain everything to me. I go every six months for my checkup and cleaning. Mai is my dental hygienist, and she is the best. I highly recommend this place.

Extremely disappointed with the predatory business practices and unprofessional behavior at this…read morelocation. A woman named Karen, who apparently is the regional manager, called my significant other and was incredibly rude, insulting, and condescending over the phone, even using condescending terms like "sweetheart" while trying to scare her. She claimed a basic cleaning wasn't possible because of "gum disease" and threw out scare tactics about her teeth falling out to push an expensive deep cleaning. I called the Ames Boulevard office directly to confirm this diagnosis, only to find out she has never actually been diagnosed with gum disease. It is completely unacceptable for management to fabricate medical information and use scare tactics just to upcharge patients and hit financial quotas. Because of this shady behavior and awful customer service, we will be taking our business to another dentist. Avoid this place if you don't want to be scammed.