I've had an outstanding experience with Merck and Shumen. They are incredibly knowledgeable, always…read moreprompt in their responses, and truly go the extra mile to ensure my finances are in excellent shape. I feel confident and stress-free thanks to their expertise. Highly recommend their services to anyone seeking reliable financial guidance!

They did a good job for a few years but this year outdid themselves on less than professional work…read more All papers were completed on 04/01/23. IRS was paid it's fee on 04/01. In the AM on 04/17- the last day to file, staff called panicked because the IP number was not included on the 1040. IP numbers are issued by IRS when identity theft occurs. In prior years IRS sends a new number. This year however, no number was sent, leaving me with the conclusion after 4 years, an IP number was no longer required. WRONG! Merck couldn't file the 1040 sans an IP. Merck knew that for the past 4 years an IP was included in all IRS tax forms; they did not raise the issue with me and proceeded in the absence of (a) finding out if an IP had been waived or (b) needed to issue. On the LAST DAY, Merck support staff ( not Shumen or another CPA) contacted me, panicked and with no idea whatsoever as to what to do. What the hell did I know!!! That's why M&S was hired! I spent over 11/2 hour trying to track down what needed doing. Of course no CPA was in the office including the fellow who prepared the papers. Well, I got the info, filed for a new # and then had to notify the staff. To add insult to injury, the check sent (thinking all had been filed, silly me) was never cashed!!!! Really incompetent. I will NEVER use them again and suggest others find another firm. It appears M&S didn't follow through, had incomplete info and almost set me up for a late filing fee.

Fred & his staff are professional and warm. They provided assistance with thorough explanations…read more We got the one on one time to have all of our questions answered.

Fred and his team, consisting of Laurie and Barbara, have been a phenomenal group of people who…read morehave assisted me both with my corporate and personal taxes. All three of them have taken the time to thoroughly research and answer any questions that I've had. As a new client, I highly recommend his company and will continue to utilize their services for many years to come!

Great bank! All the staff are so friendly since all the new staff changes. Very knowledgeable. Not…read morepushy at all! 100% recommend!

They stole money from me. Beware - incompetent employees. Zero stars. I withdrew $600 from the atm…read morelast night and two of the bills were $5s instead of $20s, so I received $570 rather than $600. It was after hours so I called the 800 number, spoke with them, and they said that it's a branch error and that the branches fill and maintain the atms. Went in this morning and the branch manager admitted that they are the ones who fill it with money and that it's their mistake, but there's nothing they can do about it - call the 800 number. I told her that was unacceptable and I had already done that, and she repeated that there's nothing she can do about it. I walked out frustrated and then she yelled something at me from her cubicle as I was on the sidewalk holding the door for one of her elderly customers. Totally unprofessional.

They are great to deal with. I have been with Denise for more that seven years and not looking to…read moremove!

Absolutely terrific addition to Kingston Businesses! Padgett offers amazing service to customers,…read moregoing far beyond giving just a sterile and anonymous tax return!! Whenever I have a tax related question-- or questions about things that include taxes (like financial aid, etc) Karen is always generous with her knowledge and incredibly helpful. I don't know what I would do without her. She is also extremely savvy and smart about tax law and was able to get us money back for things previous accountants never even mentioned were available. I cannot say enough good things about this business, and I couldn't be more grateful for their services. HIGHLY recommend!!

Looking for that personal one on one. Getting all your questions answered face to face & not by…read moretext or automated. Padgett MHV in Wappinger Falls is the place to go. They go that extra mile~