very non responsive when refill was needed, left messages sent letters, only when i left message i…read morewas looking for new urologist did i get s return call. And even then not very helpful.

I am a 100% disabled Veteran with severe combat PTSD, who is terrified of doctors and hospitals…read more After I returned from the 1st Gulf War, I was among the very first to be diagnosed with Gulf War Illness, and was ordered to go to a major hospital for a years worth of extremely invasive and painful medical experimentation. Since then, going to the doctors is the absolute hardest thing to do in my entire life. I discovered I had 2 kidney stones after an E.R. visit at Metro Hospital, one large and one small. The large one was threatening to fall into my ureter and block it off, which would have been a disaster. The VA sent me to Urological-Consultants Of Grand Rapids, where I saw Dr. Dehaan. Both he and his entire office staff were very kind to me, as I told them the above-mentioned details of my fear of doctors and hospitals. Dr. Dehaan scheduled me for the least invasive procedure possible, a Shockwave Lithotripsy, where there is no incision, which I really appreciated. When I arrived for the procedure, Dr. Dehaan had already informed everyone at the surgical center of my deep seated medical fears, and they were all so very kind, patient, accommodating and understanding, that it really touched my heart. Though it was still very difficult for me, they made it as easy as they possibly could, and I am forever grateful to each and every one of them! From the technicians, my main Nurse, Mary, all of the other Nurses, Anesthesiologist and of course my surgeon, Dr. Dehaan, they were the best medical team I have ever dealt with! Dr. Dehaan did an absolutely magnificent job shock-waving the 2 kidney stones, crushing them into tiny grain of sand sized pieces, that I promptly peed out within the first 24 hours of the procedure! It only took me 2 days to get back to full activity, including weight lifting and pull-ups, which was simply amazing to me! If I ever have to have anything Urologically related done again, I will not go to anyone other than Dr. Dehaan and his staff, and I highly recommend that anyone reading this, that requires Urological help does exactly the same thing, you will NOT regret it!

I rarely leave reviews, but I feel it's important to share my experience. I went into this urgent…read morecare with chest pain, shortness of breath, fever, and noticeably crackly breathing. I even told the doctor, Daniel Mann, that I suspected pneumonia. He listened to my lungs for less than 10 seconds, dismissed my concerns, and prescribed me an inhaler, steroids, and a cough suppressant--despite the fact that I told him I did not have a cough. When I asked for clarification about my symptoms, the only explanation I was given was "it's probably a cold." When I asked if he could say with certainty that it was not pneumonia, he told me yes. I had to push just to get a COVID and flu test, because in my life I've never had a "cold" this severe. To be fair, I understand my visit was close to closing time. However, this was the only urgent care open at the time, and I simply cannot afford an ER visit. I was hoping for thorough care and reassurance, but instead left feeling dismissed and confused. Over the following week, my symptoms did not improve and actually got worse, especially the difficulty breathing. I ended up going to a different urgent care for a second opinion, where they performed a chest X-ray and confirmed I do in fact have pneumonia. That means I spent an entire week untreated, walking around contagious, exposing my baby brother and my best friend who has severe asthma and lung issues. This misdiagnosis and dismissal could have had serious consequences for me and the people around me. I am extremely disappointed in the lack of thoroughness and the disregard for my symptoms, and I would strongly caution others about the level of care provided here.

Great staff and knowledgeable nurses and doctor. Little wait time and quick diagnosis. Conveniently…read morelocated.

I've come here for over 10 years and had nothing but good experiences! Dr. Brandt and dr. Keck are…read moregreat

I've been a patient of a few different providers at Grand Rapids Women's Health for nearly a…read moredecade. Dr. Bowes was my original provider here and he is great, but a little quick and often out delivering babies. I recently switched to Jamie, a PA at this office, and she's amazing. She provides great care, listens to all of my concerns and questions, and is open, warm, and nonjudgmental. I highly recommend Jamie and hope she sticks around at Grand Rapids Women's Health for a long time so I can continue to have her as my provider. I've never had any issues with billing, appointments, or anything else. Plus they have a parking lot that they validate, and it's close to my house. Definitely will continue to seek care here as long as I can!

Dr. Lewis has been my doctor for over 10 years. I have never had a single problem with him, he has…read morealways been so nice and helpful with every problem I've had. Further, I have never met anyone else on the staff that was ever rude to me, and who wasn't excellent at their jobs. I have always been greeted with perfect service and quick turnarounds for appointments. I highly recommend this office!

I started going to Dr. McCorry after moving to the west side of Grand Rapids about 3 years ago. I…read morefound that the size of the office, convenient parking and the individualized attention a welcome change from the large and socially distant offices downtown. Then I had something happen while vacationing that confirmed that I had the access to the best care in West Michigan through this office. After falling on a rock and doing serious tissue and muscle damage as well as exposure to unknown pathogens I had to fly 17 hours back to GR arriving on a Sunday and waited to call Dr McCorry's office Monday morning. He asked me to come in immediately and gave me the medical attention my situation required to head off infections and further damage due to potential blood clots. They began a comprehensive treatment plan that found me seeing the specialists that could diagnose and treat my wounds and carefully monitored my progress over several weeks. It is my belief that without that continued support and immediate care my situation could have easily resulted in nerve damage and serious infections. Don't let the smaller size of the office influence your decision about this practice. They're hardwired into west Michigan's best available medical resources!

I can't say enough GREAT things about Dr Stacey and all the staff! I've been coming here for 4…read moremonths now and I feel SO MUCH BETTER! I'm down 20lbs.I had so many concerns when I walked into this office. My "insurance Dr" told me I'd have to take Omeprazole the rest of my life and that everything I was feeling was due to my age, and it happens.. I haven't needed Omeprazole in 4 months. I feel 90% better than I did 4 months ago, I have no doubt that I will be 100% soon enough! You can't put a price tag on your health or a Dr that actually cares about your health, and fixes the issue vs throwing prescriptions at you! I can't say enough great things about DBC. And I will add that I LOVE that the Drs have enough commom sense to know that a mask isn't doing anything for you!

I was having serious back and hip pain. I called to make an appointment. Found out that the doctor…read moreI was seeing left. I asked to see someone else, as I was in pain. They said they would not schedule me see anyone else as I was a patient of only this doctor who left, not of their clinic. Which to me did not make sense, they just throw customers of their clinic to the curb because a doctor left? I had this happen with a medical clinic and they just assigned me to another Physician. Next, they told me I could wait a few months as they were possibly getting a new doctor. They did not care that I was in pain. I no longer recommend this place to anyone.