I rarely write reviews, but I feel an obligation to warn others.
I have known Charles Hahn Lowry for approximately 20 years. He sold me my home more than 15 years ago, and because of that long professional relationship, I trusted him implicitly when it came time to sell the property during an extremely difficult divorce. That trust turned out to be a serious mistake.
Over a period of weeks and months, we had multiple conversations about the property -- including value, comps, timing, and potential upgrades. During those discussions, I shared highly private and sensitive information about my divorce, including issues that directly affected the property itself. These were not casual conversations; they were shared in confidence within what I understood to be a professional advisory relationship.
I later learned from a third party that deeply personal details of my divorce -- including specific information -- were discussed socially, described to me as shared "over drinks." Hearing this was devastating. Regardless of technicalities around paperwork or whether a formal listing agreement had been signed, the breach of trust was profound.
I reported this conduct both to the state board and to Berkshire Hathaway. The board ultimately stated they could not take action due to the absence of an updated retainer agreement -- something that was never disclosed to me despite months of substantive consultation. Berkshire Hathaway did not meaningfully address the complaint.
Professional discretion matters. When you are navigating a major life event -- especially one involving divorce, vulnerability, or financial upheaval -- you need an agent who understands boundaries, confidentiality, and trust.
Trust is everything in a real estate relationship. Once it's broken, there is no repair. For me, that trust is gone entirely. read more
