They are the best in the insurance company business. Very…read morehelpful and friendly. Tony Marano

I have been a State Farm Customer since 1963. I was born in 1971 but my account spun off my…read moreparent's accounts. As you can see, I am a lifelong State Farm customers. Every car, house, spouse houses or cars have never been with any other insurer. I've had the pleasure of dealing with many agents and their staff. Twenty years ago I briefly worked for State Farm. One day after this lifelong relationship with State Farm I began to deal with Christie and realized there were new products since my employment. She's seen me through many different changes in my insurance needs. My home, vehicles, my paren'ts deaths, parent's home and vehicle insurance changing, teenagers learning to drive and those teenagers becoming adult drivers and insurance in 2 states. Most times these changes have involved some fear. After all, insurance is for when the bad things we fear sometimes come true. Through it all Christie has remained my absolute go to person. She steps in and guides me through every step of the process of all aspects of my insurance needs. She has never led me in the wrong direction. She is spot on with what she tells me. She never leaves me hanging and that includes closing time on a Friday afternoon. She makes sure I am ok before she ever ends a call. If you want to deal with someone who believes in talking directly to you rather than making you listen to an endless loop of music, someone who really cares about what troubles you, someone who wants you to never have to worry if you are covered...Christie at Jeff Krietemeyer State Farm will give you the best possible customer service. You feel like you are her only customer. Her customer care is that outstanding!

Great Mom & Pop agency to work with. I work with Earl and his daughter Jessica on a regular basis…read moreand they always delivery a great experience to my staff and the clients that I recommend. Thank you guys!

From the owner: Specializing in: - Homeowners Insurance…read more- Life Insurance - Business & Commercial Insurance - Auto Insurance - Insurance - Property & Casualty Insurance

I am writing to express my deep dissatisfaction with the services provided to me by State Farm…read morePhenix City, My experience has been marred by several significant errors and misrepresentations, resulting in considerable financial and administrative burdens. I was initially provided with an inaccurate estimate of the costs of my services. Subsequently, discrepancies arose regarding payment dates. My records indicate that my first payment was made on July 31, 2024; however, State Farm's records show August 22, 2024. This discrepancy caused a lapse in my coverage, resulting in a late payment notice from the DMV, which I was forced to rectify. To date, State Farm has not reimbursed me for this additional expense. To further complicate matters, State Farm failed to properly communicate the details of my home insurance policy to my mortgage lender. This omission has caused a lapse in my mortgage insurance coverage, for which I am now responsible. The situation is compounded by apparent misinformation regarding the cancellation date of my policy. My records indicate that the cancellation was made on December 27, 2024, and the final payment was made on December 3, 2024. However, State Farm's records show a cancellation date of November 27, 2024. This series of errors and inaccurate records have been incredibly stressful and upsetting. I urge you to investigate these discrepancies and take appropriate action to rectify the situation, including reimbursing all expenses incurred due to State Farm's negligence. they appear to have a problem with not updating current dates

No business is greater than the people it hires to represent it. Today I had the great pleasure of…read morespeaking with Tonya at your Phenix City location, and I'm so glad I did. She is a perfect representative. She is patient and very knowledgeable about the products offered. I only wish that she could answer the phone at every business I contact. I commend you for your decision to hire her. You should be proud of that decision. Curtis Hooks

I had a very pleasant experience with Loletha in Columbus Ga . She did an excellent job helping me…read morew my insurance needs . I totally recommend dealing with Loletha If you need help w anything She' is very knowledgeable.

Great representative! Was very Patient and knowledgeable Great Job Megan- appreciate all your help!read more

Rick is a great agent and if you're looking for life, auto, and home insurance i recommend stopping…read moreby or calling this State Farm office.

From the owner: Our mission is to meet and exceed the auto, home, life and health insurance needs of our customers…read moreby providing exceptional customer service in every aspect of our operation. License #: GA-173506, AL-668162, FL-L117217

Horrible prices are doubled and still added another 50 dollars. I live in the city and I drive 6…read moremiles a day. Never been into an accident but still raise my insurance. Soon our car insurance will cost more than a mortgage. Who can help save this country from greed! What a shame

2024 Kid backed out of his parking spot and hit my car as I…read morewas leaving the parking lot he backed out fast and had lots of room to look to see my car yet I got right in back of him and BOOM -HE HIT MY right front bumper He had Geico insurance and he lied and told them I hit him which was absolutely shocking and stupid I figured Geico would see the obvious and pay to fix my vehicle I told them all and sent photos yet instead they used his lie to back them up in also being dishonest so they told me they cannot determine the facts and are not liable to pay Not a good look for Geico!

I am extremely upset my dream car, is totaled out and I've spoken with someone once I feel like my…read morefriend has passed. I kept her in peccable, I'm depressed. This thruck has been part of my life for a long time, The agent lworking on my case said that the things inside of the vehicle will not be covered, not understanding a great car is like a perfect bag you know where to put ieverything you need tools, road side kit etc. i

This review is for this specific agency, not the insurance company as a whole. Agent Athena Hughes…read moreSUCKS! She refuses to be of service in your time of need---she doesn't return emails or phone calls. I fully intend to leave the insurance company at the end of my coverage contract as a direct result of how she has (or hasn't) handled business.