I purchased a new setting for my engagement ring, the jeweler was quick and my ring was ready in…read moreabout thirty minutes. I only wish he would have mentioned the fee for using a credit card. I paid an extra $63.00 just for using a card. I doubt anyone carries around the cash in the amount I paid for the setting. Despite the surprise charge, I am happy with my purchase. I just thought something should have been said beforehand.

The staff was friendly, and they provided excellent customer service, good parking…read more Clean and well lit store.

He has been fixing my watches for over 10 years. Hes very quick, and courteous. He removes links…read morefrom my watch bands, he changes batteries, and he has the best price in town. Located at Centre of Salisbury close to "Chuck E Cheese". He never charges me for what he can't fix. Hes honest if he can't fix. He will tell you the price upfront before he fixes your watches.

I went back there to have the cleaning service removed from my payment. They were very cooperative.read more

Had a terrible experience at Kay in Rehoboth I had to come…read moreto the store 4 times before they finally got the order right. In the end, the rings still were not polished well. The first time, I got the rings that looked nothing like the ones on the display; they were square-ish in shape, not polished at all and felt awkward on the finger. (REALLY POOR JOB) The rings also didn't have a marking on them saying the karat weight. When I came to the store again, David King, who initially assisted me in ordering the rings, reordered the rings but when they came in, they were badly polished and still had no karat marking. I'm highly disappointed with my experience and poor customer service. I will not shop there again or recommend this store to anyone.

I am so happy I reached out to Chesapeake Jewelers to help me redesign some diamond rings and…read morependant pieces. Over the years I collected jewelry pieces but as I've become "seasoned" I realized the pieces were outdated and needed refreshing. Who do I call? Melissa at Chesapeake Jewelers whom I've known for many years through boating! Melissa took my diamond ring piece and redesigned and created a masterpiece for a rook piercing! I couldn't be more pleased with the skills and craftsmanship of her and her goldsmith. I have a few more pieces she is designing and will post but for now check out this gorgeous piece. The stones sparkle more in the rook earring than in the original ring setting! I'm in awe! Thank you so much Chesapeake Jewelers.

From the owner: Online only Melissa is an inspired artist with a heart for…read moreher family and her craft. Her late husband Jonathan Bailey, a Master goldsmith and award winning designer introduced Melissa to the world of Jewelry design and manufacturing. Together, Melissa & Jonathon expanded their Jewelry repair shop as they began creating what they called the "Chesapeake Collection". The collection enjoyed great local success in its efforts to capture the varied and beautiful icons still so prevalent about the bay and our coastal water regions. Together they designed, waxed, molded and created several pieces including Skipjacks, fish, waterfowl, oysters, workboats and most importantly, Crabs. Sadly Jonathan passed in the early 80's but the dream remained. For almost 30 years now, Melissa has with each waking day opened that small store behind the family home, and each day she aspired to be a better person, a better mother and a stronger supporter of several community events. Melissa is very well known throu

Replaced the battery in 2.2 seconds- cost $15.75 . I know the rent in the mall isn't cheap but…read more***Dang that's ridiculous. He said the cost varies depending on the type of watch. Really....it took 2.2 seconds.

I would give this place no stars if I could. I went in and asked for a battery for my watch only…read more He took my watch, took the battery out and replaced it. I was charged $10.50, when I should have paid $5.50 for the battery only. He said the next time I come in, it will be $5.50. There will be no next time.

Recently had a kinetic watch repaired from here, while not a crazy expensive watch it was sort of…read morerare since Bulova doesn't make them anymore. Very pleased with the service and the care they took with something I personally value.

Owner helped me with new silver bracelet I had recently purchased . Had issue with clasp he made…read moreadjustment and now my bracelet is secure and don't come apart easy . He did this at no cost after he told me he could put clasp on bracelet. The lady that greated me was very nice too ! If I ever need jeweler this is 1st place I'll go . This review is late but better late then never !!

Once again blow away! Our wedding bands look amazing!! We are thrilled!! Alan also once again was…read moreamazing!! We will be back soon!!

I'm not a fan of traditional mall style jewelry experiences. From the moment we stepped in on…read moreChristmas Eve, I felt extremely welcomed. Kathy and Savannah were so sweet and kind. Legitimately from start to finish, their smile and kindness made me want to be a customer for life. At no point did they make us feel like we weren't spending enough. They took a ton of time and let my wife try on numerous pieces. They were often advocating for the slightly cheaper pieces over the more costly items. The entire experience was A+ and full of class. My wife's family is from here, so I may only stop by in the winter, but if I were a local, this would be my go to stop.

They sell INTEGRITY. I needed a clasp for my 18 K necklace. Cost of gold being high, I was given…read morethe option to replace it with gold fill for $200 less in cost. Plus gold fill is much sturdier and less chance of losing my necklace. I call that professionalism and caring for the customer's needs.

The owner is honest and very helpful. He can make computer images of his creations, rather than…read morejust discussing what you want, which is extremely helpful because some local jewelry stores will listen, draw an image- and then you get something entirely different. Here, you know what you're getting and from a very trustworthy owner and great staff!