Our son started in the one-year-old room at the Chappell School- South Campus daycare in August, and we've had such a great experience. His teacher, Miss Payton, is wonderful--she's attentive, encouraging, and really gets to know each kid. You can tell she truly cares. Since being in her class, our son's speech and independence have grown so much. She even helped curb his love for screaming--now instead of yelling, he goes "shhh," which cracks us up every time. The whole team is friendly, communicative, and clearly loves what they do. We always feel like our son is in great hands. And the afternoon snack they send home for the car ride is such a thoughtful touch that he looks forward to every day. We're really grateful for the staff here and how much they pour into the kids. read more

I enrolled my daughter at the South Campus location for two months before deciding to withdraw her. During that time, I noticed several concerning issues. Each morning at drop-off, all age groups were placed together, which created an unstructured and uncomfortable environment. Unfortunately, my daughter experienced bullying not only from some of the staff members--including those on the administrative side--but also from older children who appeared to mirror that behavior. I also began noticing changes in my daughter's behavior at home, which raised red flags that something was not right at the center. The situation escalated after an incident where my daughter was involved in a conflict with another child. I believe that every child has the right to stand up for themselves, and in this case, my daughter was defending herself after being attacked. While children do sometimes get into disagreements and quickly make up afterward, the center's response to the situation was disappointing and ultimately led to a disagreement between myself and the director. Overall, I feel there is a serious lack of professionalism and respect toward parents on the administrative side, which made the experience even more disheartening. read more

We send our 18 month old to the San Marco location. The transition from being home with us for 1.5 years to starting daycare was rough, like 3 days of him nonstop screaming rough. The staff at Chappell could not have been more helpful! They kept our hopes up that he would adapt and thrive, and he did. He is greeted so warmly every morning by all the teachers and he can't wait to start his daily art activity. Being able to livestream the classroom and have photos sent to us through the app is such a plus. Not to mention, the campus is beautiful being right on the river. Had 3 people recommend this school/daycare to us. So grateful they did and that our son got a spot. read more

Jacksonville, Downtown Campus. At the downtown campus, I must say that the experience has been one of the best. Making the decision to move my daughter from her previous daycare to Chappell, was a tough decision. Though the transition was hard, I do not regret it at all. All of the staff was professional and helpful in making her transition smooth. They keep me informed with the apps on what's going on and being able to view the cameras in the classroom and playground put me at ease. Her teachers are very loving and full of energy daily and provide me with daily updates of her day. The director is very personable and professional and even in adversity I have seen her remain calm, cool, and collective. Every teacher seems to be tentative to the needs of the children and overall this has been a great place for my child to learn and grow. read more

We love Chappell School San Marco! The team is easy to communicate with, cheerful, and most importantly, our young children (ages 1 and 3) couldn't be happier. The daily outside playground time, balanced meals, routine and consistency in singing + learning... it has been extra special being able to peek in on the cameras when I miss them. Alma Porcic has made a real leadership impact in the last year and we love Ms Sammy in charge at our happy daycare home in Jacksonville. read more

We have been extremely pleased with the care and lesson plans. We are shocked at how much our daughter is learning at Chappell.

My child attends the longleaf campus. We absolutely love them there. The director Ms. Jenny always goes above and beyond, is so kind and genuinely loves the kids. My child's teacher Ms. Renee has been an answer to prayer. Would absolutely recommend this center. read more

I have been very happy having my son attend the San Marco campus. They have a great staff and have always been very accommodating. We have not had any issues and have been very pleased with the staff. They are always so sweet and welcoming to my little one. read more

I am writing this review because my daughter is absolutely broken hearted. She is broken hearted because she absolutely misses her caregivers at Chappell's FSCJ North Campus location! I understand a lot of people are probably reeling right now, trying to decide what to do with their children this fall with the COVID-19 pandemic, so I felt it would be helpful to share my experience over the past year with the North Campus Center. The staff at Chappell's North Campus is absolutely amazing. My daughter began attending daycare at Chappell in September 2019 full time. When she began, she was struggling with potty training and had never been out of my sight. The day she began daycare at Chappell was the last time she had a potty accident, they had her completely potty trained on day one, that night she even woke up and used the bathroom with out me asking her (The caregivers at Chappell must have super natural potty training abilities) She spent the whole day with them on the very first day, that night she cried because she didn't want to leave, she was absolutely in love with the caregivers in the 3-4 year old classroom. These women love each one of the kids with their souls. They know each child's individual personaly and can tell immediately is something has changed in the child's routine. One night when I went to pick up Catalina, Mrs Tiffany had explained to me that: "Catalina might be getting sick or something isn't right, she just wasn't her normal self today, her energy was off." I brought Catalina home and we had a pretty normal night, the next day, Catalina was sick. Tiffany and her other two care givers were able to detect the slightest change in my child's behavior that not even I was able to notice. During the holiday events I would carefully watch the North campus staff interact with the children. The love between the staff at Chappell North and children is mutual and palpable, they are a big family. Catalina decided she was not having it with Santa Claus last year, and attached herself to her teacher the entire day, this is huge for Catalina and spoke worlds to me as her mom: she trusts her teachers as her protectors and knows they will keep her safe. Now let's talk about cleanliness. The staff at Chappell schools are some of the cleanest people I have ever known. I picked up Catalina from daycare between 5:30-6:00 PM every night. 3 times a week I would walk in and the classroom would smell like lemons and Clorox (this was before COVID, I can only imagine how they clean the childcare environment now!) The caregivers would wipe down their classroom from top to bottom. Toys would be soaking in tubs of disinfectant on Friday nights; Sometimes, like during cold/flu season, even more often. The classroom was always nicely decorated, but literally sparkling clean. Catalina would come home with some paint smudges or marker on her cloths, but her cloths were never dirty like she had been rolling in dirty somewhere, her bright white shirts came home, still bright white. When I would drop off Catalina during mealtime, I would watch as the employees all washed their hands thoroughly with soap and water, then put on gloves before handling any child's food, no cross contamination. Chappell feeds all the children in their care. Catalina ate better then me most days! At least two full meals and many delicious snacks. She would even take time to tell me the days "Mr Raj" had made food she absolutely adored, how he picks the very best fruit in the whole world. Every child at that campus swears Mr Raj cooks just for them, he makes the food feel special. I have met Mr Raj, I have seen his secret ingredient: He cooks with absolute love. I had the pleasure of eating a Thanksgiving lunch with the class in November, the baked Mac and cheese was amazing, and the turkey was moist! COVID-19 pushed my college learning off campus and because the school is a 30 minute round trip drive from my house, I brought Catalina home out of an abundance of caution and convenience. Looking back, I question my decision to do that, I think she would have been just fine back at school. Least to say, I am pretty sure when they hired the staff for Chappell School's North Campus, the job requirements included supernatural child raising abilities, endless levels of love and compassion, and a thorough love of cleaning. Catalina almost exploded when I told her last night she would be going back to Chappell in a few weeks for VPK. Did I mention they taught her the ABC's and she can count up to 30??? She wasn't in their VPK program last year, she was just in daycare! I hope the top-level leadership takes the time to make sure the staff at FSCJ North campus knows exactly how special and gifted they are as employees. read more

I have been extremely pleased with the faculty and staff, though I can't speak for every campus! Our daughter is enrolled at the San Marco location and the effort put in by her caretakers is honestly above and beyond :) read more

I worked at a different location but this school is horrible how the teachers treat the kids my daughter attended for 2 weeks before I had to take her out she nearly got a infection from how they were putting on the diaper rash cream and the director's response was ‍ we all do that first and foremost not every teacher does that to align with dcf policies you have to use a wipe to do as such if not you don't need a finger length of diaper rash cream to put on a 3 month old secondly after thereof they decided to place her with the one year olds because the teachers didn't feel comfortable with taking care of her after multiple problems of me bringing up well maybe a child that young should get a bib snatched from her neck to leave a red long mark on her neck or maybe if they knew how to put diapers on correctly she wouldn't have shat through her clothes 2 times a day better yet maybe she shouldn't be screaming for her dear mother in pain of how rough the teacher is being while changing her diaper this school is pathetic and worthless and should be shut down for good read more

Chappell Schools - The red mark from her bib getting snatched from her neck - Elementary Schools Near Me - Jacksonville, Florida

Our daughter attends VPK at the South Campus. This place came highly recommended by a couple of our friends but since attending we've steered as many as we could away from all of their campuses. While the faculty is generally nice, there is a culture of poor communication and lack of respect for parents that runs rampant. Based on our interactions with the head of all the schools, Nancy Dreicer, we've come to the conclusion that this culture was set from the top and trickled down, and there is no desire to change or improve, only defensiveness. Time and again we have found our values as parents - what we feel is important for our child - ignored and contradicted in favor of the values the school wishes to impose, despite our explicit objections. Values, mind you, that were not disclosed during orientation or registration but only after observing our child on several occasions in the classroom. We also find ourselves frequently struggling for information - what our child is eating (she requires a special diet and does not eat everything on the menu), what she is learning, how learning needs are being met (e.g. interventions), and what the procedures are around certain things. The result has been multiple instances when our child comes home with a ravenous appetite after being hungry all day (studies show this makes learning nearly impossible), where she is required to attend culinary events without any means to participate (making her feel like an outcast), and not making learning gains in school (frequently did not understand the homework and had to be retaught). We only kept her in because the education system is so screwed up here that we had no other options close to our house, not even the public elementary right across the street from us. We tried to justify the decision, saying that it was still good for her social-emotional development and that she loved her teachers and classmates, but after seeing her confidence drop and having constantly reinforce a growth mindset in her with regards to her academic abilities, we question whether we made the right decision. At least she made some friends. read more

My husband and I toured this daycare yesterday to consider putting our toddler there as it's closer to where I work. From the look of the website, I had really high hopes that this daycare would be fantastic. Unfortunately, there were misspellings on the wall decor for the kids and the back doors to the playground were open slightly so I feel like any kid could have got up and walked outside easily and/or someone could hop the fence and come inside through the back doors. They do have cameras which is a nice touch. The person showing us around was knowledgeable about the daycare but couldn't answer specific questions about the curriculum. I can't speak to the quality of care since we only went on a tour but my first impression of the childcare center overall just wasn't as good as I had expected. read more

Any child who first starts daycare will catch all kinds of sickness. Any experienced parent knows this and learns to cope.

My child attended this school a little over a year. I was not impressed at all. The director has no personality. And barely interacts. All she is concerned with is if the tutution is received on time. The turn over rate for teachers is ridiculous. My child had over 10 teachers within the first few months of being there. No one would explain what happen. As a parent it would be good to know why that keeps happening. There were times I walked right in the school and all the doors were wide open. Anyone could walk in right off the street. Which sends up red flags to me. Please ,please ,please don't send your kid here. Don't believe me? Read other reviews! read more

My child is 4 months old and has been at Chappell for just about two months now. I could not be happier. The teachers in the nursery room are extremely caring and love all of the babies there. I am still breastfeeding my baby so I go everyday around lunch time to nurse my baby. They have an open door policy so I don't need to call first but I typically call once or twice a day to check on my child so that I know what time she needs me to come based on her last feeding. I watch the teachers in the room interact with every child and it eases my mind to know that they are in good hands. I would recommend Chappell, specifically for infants/babies based on my experience. read more

Worst daycare that I have taken a tour of by far. The Assistant Director (Monica) gave me a tour. She had an attitude the whole time. Briefly took me through the space. I asked if I could bring in lunch for my son, was told that was not allowed. How would my son eat if he did not like what they prepared? She had no literature for me to take home to look over. Once the brief tour was done she basically asked if I could afford it (is this in your wheel house). Very unprofessional! read more

It's really hard to imagine recommending this school. My son is almost two. 6 months ago he started here after never having been sick in his life. He's been in a constant state of illness since starting Chappell. First, it was the expected sniffles every child gets. But, it's gotten worse. He's gotten a parasite, pin worms, lice, flu and varying colds all in 6 months. No one else in the family has had any of these. Terrible awful place. read more