I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

This is a great family owned and operated business centrally located near Columbia and Mountville…read more They have the best deals on car parts and are very knowledgeable. I wouldn't go anywhere else.

From the owner: Selling Quality Tires, Auto Parts and Oil since 1985 ,Family owned and operatedread more

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Drove my car in, after they "serviced" it I picked it up and it died 5 miles down the rd. Claim…read morethey did nothing but run a computer scan, that then turned into a scan and doing something with the plugs...they claim no fault, I call bs, you've been warned and so has the bbb

I went to Roberts for an oil change for my BMW. Staff were friendly and even replaced my key…read morebattery at cost (I told them my key wasn't working and gave permission to fix it). It's not always easy to find quality mechanics, especially ones who know BMWs, so I'll be going there again when I need to. The mechanic also looked over my car and let me know about any concerns. They originally asked if I could drop my car off for the day but when I asked for a specific time and said I'd like to wait, they gave me a time and called me as soon as it was ready about an hour and a half later (just as they had estimated).

Great work and keeping up my car I depend on his work and his maintenance making sure my car gets…read morefixed correctly

I was traveling to New Jersey and my check engine light went off. Stopped by this place because it…read morewas the nearest mechanic off the turnpike. The gentleman who helped me was very kind and friendly. Did a basic check on my Prius and topped off some fluids and sent me on my way. Didn't even charge me. He recommended that if my check engine light goes off again, I should go to another mechanic because it's probably not a minor thing. My car ended up getting towed 13 miles later, which sucks. Despite that, I am grateful for him taking a few minutes of his time to help someone. Thank you!

Excellent sevice and product. Seemed like the young man that assisted me really knew his products…read morewell and was eager 2 help. Very impressed.

I'll recommend this location to everyone. These employees are SO helpful! My check engine light…read morecame on so I had to get some use the reader to give me an idea of what is wrong with my car. Jimmy was very helpful! He is friendly, answered all of my questions, and enjoys his job. I didn't even buy anything, he encouraged me to do some research online and told me their store hours in case I need to come back!

Jim was VERY helpful. I had an issue with my car, I brought it and he was attentive, positive and…read morevery nice to me. He went above and beyond for me and my boyfriend. I appreciated it so much and will definitely be going back to him.

I had a headlight issue with my Ford Escape. Went to AutoZone in Lititz and an associate named…read moreBruce was more than helpful. He came out to the parking lot and checked my headlight, and remedied the problem within minutes. Top notch customer service from him. I would highly recommend the Lititz AutoZone store! Thanks again!

AutoZone sold me now 3, YES 3 defective engines. The 3rd motor made it to 500 miles, the 1st oil…read morechange after breakin period. When I took it to my technician who works on 12 of my families cars, He sends me pictures of the oil leak and tells me the ticking noises wasn't in my head, a lifter was ticking. If a lifter is ticking at the engines 1st oil change at 500 miles, what is it going to sound like at 2000 miles ? This is the quality of engines they sell : - 1st engine lasted 972 miles -2nd engine lasted 200 miles - 3rd engine lasted 500 miles The truck was purchased in May 2021, it's now May 2023. To date, I've put under 12,000 miles on it. Considering the average person puts 15,000 miles on a vehicle in a YEAR, I am none too happy that my truck has been in the shop more than in my driveway. AutoZone's engine supplier required a insane amount of tests that needed to be performed before they would approve a replacement ( please see my earlier review ). I have been in contact with the district manager and his boss, the area director requesting this matter be resolved. Bob, the area, director seemed he wasn't happy with the how my ordeal has been handled and told me he'd look into it and call me back. That call hasn't come. The only person who was helpful was Crystal ( I think that's her name ) the commercial sales manager. She did all she could do, and then some. Her bosses, not so much. I hope my situation helps someone make an informed decision when buying anything from AutoZone in the future.

Scott and Matt helped us with a difficult removal of a car that had been sitting in a storage…read moregarage for 10 years. I can not express my gratitude for their patience and kindness. Thank you very much.

My son recently had a collision with a deer. He needed a taillight and mirror. Unfortunately the…read moredeer needed alot more. Hubby was going to order the taillight from a dealer to the tune of $60. Me, being the tightwad that I am insisted we search junkyards first. Our other son suggested Tri-Town and I'm thankful that he did! While Tri-Town does not pull the parts for you (you do it yourself - bring your own tools) they "probably" would for a fee however I didn't confirm this. Thankfully the "grounds" are pretty organized. Honda's in one row, Chevy's in another, and so forth. We had no problem finding the 1996 part we needed to the tune of only $15!!! While there we also grabbed the mirror he needed as well. Both parts came in at only $35, much less than the dealer price for just the one! As a female it is hard to get excited about a junkyard but I've been to many in my day and this one is like no other. Most of the cars here weren't wrecked (had blown engines, etc) and were late models. The grounds weren't overgrown and the cars were arranged in a way that not only was it easy to find what you needed, but also easy to navigate around the vehicles. I didn't see any "critters" or webs but it could be because it's still cold. There was a port a potty in the "yard". They also had wagons you could borrow to carry your loot. Since it snowed last week the grounds were muddy and I was glad I removed my heels beforehand. Regardless of the weather I would strongly encourage proper footwear when visiting. The young owners just took over the property in June 2017 and were still making improvements. They also buy cars. I'm not sure what their payout would be but it's nice to known if you have a hoopty with a blown engine or transmission laying around. Definitely worth a visit for interior parts, moldings, seats, lights, bumpers, and the like.

Ridiculously expensive! Never again. $114 for an oil change, everything is high and we were given a…read morelist of things they said were needed many that were just done.

I took my car to McKonley's Garage for a second opinion on the horrific noise my brakes were…read moremaking. My mechanic told me it was because of the metal in the brake pads. McKonley's diagnosed that they needed to have the parts greased and I had a bad caliper in one. I had them take care of it and the brakes haven't made that noise since. Now McKonley's will be my mechanic.