Puzzled and muy disappointed with the tamales de rajás. Def not traditional. Way too much masa…read moreencasing a green mash of don't know what sans sazón. Wouldn't swallow it spit it out. Ordered half dozen but got a full twelve. Shouldn't have declined the receipt. Enjoyed the flautas and burrito de chile verde tho but the tamales de rajás (strips) total failure!

Food was awesome great for lunches. soups a good try the The tacos: Very good and feeling: very…read morecomfortable relaxing environment with a Mexican motif

I went to pick up some pre-ordered meals for my daughter and son-in-law from this locale…read more I was very impressed with the meals that I picked up and the establishment was very clean and orderly and they had curb side pick up. My daughter and son-in-law report that they have a lot of different variety of meals to pick from and that they have all been good and very tasty.

I had an amazing experience at this hall! The customer service was excellent from start to finish,…read moreand the management (Indira and Aracely) was truly wonderful, professional, attentive, and dedicated to making everything perfect. Their attention to detail really showed. The wait staff (Brando, Gabriel, and Janet's) was phenomenal, the food tasted great and was served warm, and the decorations created such a beautiful atmosphere. The cleanliness of the entire venue was impressive, and the music from the DJ (Moises) kept everyone on their feet. My family, friends, and especially my daughter had an unforgettable time. I would definitely recommend this hall to anyone looking for a flawless event experience, and I will absolutely be using them again in the future!

Absolutely loved this place! Just celebrated my son in law's retirement ceremony! Mrs Indy and…read morestaff was super sweet and customer focused! The event center was ready, atmosphere was set for the party/celebration! Food was great and drinks were readily available throughout the entire event. Most of the family and friends came from CA, VA, HI, Tonga etc...we had a great time and we thank Mrs Indy for her superb and excellent customer service in taking care of all the details. All we did was show up and had a great and memorable evening! Thank you!!!

Good space for an event, Tuscany Hall provides ample space for a banquet with dance floor and other…read morenooks for support effects to your event. Last night our organization held its annual formal. The venue made it easy for them to get an all in one. They had open space to receive folks coming in. That included a nook that had a photo booth (included). The event allowed for live and DJ proctored music, but for whatever reason the sound for the live portions of the event were not as loud as the DJ that may have been connected to the sound system. It seemed like the sound over the dance floor was plenty loud enough. I like that they have a dedicated parking lot. Our event organizers arranged for security and it felt safe The light effects were pretty good. The mood from the ambient light was sufficient to make it seem intimate, but not so dark that you couldn't find your table or trip over the tables. The caterers, who I'm not sure were part of the venue were lacking. Their team on the ground were nice, but the food was meh. I will leave it at that. There were three different bar areas, the main bar was towards the back and had the longest lines, but if you're a beer guy, they had a separate trough/bar that had shorter lines. I felt Tuscany Hills provided our event organizers their moneys worth. We had a great time.

Ok so, this venue is absolutely beautiful inside. There was plenty of convenient parking and guards…read moreat the door checked bags; they were friendly and helpful. The decorations inside were festive and elegant. The entertainment folks were top notch - a young man with a great voice entertained us with jazzy Christmas Carols as we enjoyed happy hour- they had three bars set up. It was lovely. The table scapes were similar to some high priced weddings I have attended. So now for the food. Well- the snacks on the table were not fresh- they must have been sitting out awhile because the pretzels had gotten soggy sitting in the snack cup with the grapes and cheese. We had to flag someone down to get our water glasses filled. They brought out the salad and it was a typical salad for these types of events, but the wait for the main entree took forever- I mean people went to raid the dessert bar because they were waiting so long. The food was cold by the time we got it and then we had to wait because they neglected to bring enough servings for the table so we politely waited for our comrade to get his food. And then there was no water again. Getting back to the dessert bar- there were no plates or napkins up there- you could only take what you could hold in the palm of your hand- I get it that they wanted to have some control over the amount each person took so there would be enough for everyone, but please- you have women in ball gowns holding Madelines or a cookie in their hands- this was not good. At least have small napkins. So for more good stuff- dancing was great!

This is such an awesome event center. You can do so many things at this venue. When you first walk…read moredown the little alleyway you come to a big open area where it would be perfect for like a little concerts or a little fleamarket. Then when you walk into the actual venue where the wedding was it was so nicely decorated. I would absolutely recommend this event center for a function. I don't know whether they catered the wedding or not but they had the ceremony and the reception in the same building. Really nice

I wish I could give this place a zero-star rating. Irma has to be the worst business owner I've…read moredealt with. Despite traveling from Dallas, my experience at this venue was incredibly disappointing. Irma's treatment was utterly disrespectful. I had arranged a meeting with her three weeks in advance, providing ample time for her to cancel if necessary. Sadly, upon arriving, there was no warm welcome. All she said was, "I forgot to cancel you," without even an apology. She shut the doors on our face. I'm glad I will not be spending any of my time, money, and effort into dealing with someone like Irma. If you're looking for a venue please reconsider other options with better customer service.

Hello, I had my xv here and it was the worst service possible. My parents were threatened by the…read moremanagers to shut down the party at 10. They initially promised things within our packet we paid for however the day of did not fulfill their promises. Don't recommend having you're party here

I went to a quinceanera at this hall and it was really beautiful and nicely decorated. They have…read morea photo booth for pics, popcorn, dj and frozen drinks in the different packages. EPPD onsite for safety. The reason only 3 stars is the food was not up to par for the price the family paid for their package. The brisket was good but the side dishes were just okay. Don't cut corners on the food! There were also only 2 attendants the whole night with the owner coming in at the end...this is not enough to serve food and clear tables and help with spills for the large groups this venue can hold. If you want 5 stars... step up the food and support staff and then the hall would be perfect.

I had my daughter's quinceañera at this hall 9/9/23. The host Lupita is very nice. I was happy with…read morethe whole package deal we paid for, and the hall until the day of our event. We had paid for the smoke machine which malfunctioned the day of the event and got some ugly green confetti thrown at my husband and daughter during the father daughter dance. Nothing having to do with her color scheme. We only received partial refund for that malfunction. I did not make a big deal the day of, because I understand there is no control over that situation but I honestly believed we would get refunded as paid service was not accomplished. There was also a leak right in the middle of the dance floor and it wasn't even raining!! The DJ asked me for all the info which was written on the itinerary to the T days before the event! He even asked for music genre we preferred and what music we didn't want. Well needless to say, it was a waste of time! Music was mediocre! At the time of presentation of court , it was a disgrace! We paid for the margarita/ piña colada machine service, as well as bottle service. I received feedback from our guests that the bartenders were charging for already paid services. The margarita/ piña colada machine broke down with in a few hours our event began. The servers during reception lack costumer service as they were rude to our guests! As if they were serving free food! I truly believed this venue would deliver great service and amazing memories for us but it was disappointing. For the amount of money we paid I'm sure there are better options.

***Beware***Had my wedding there this past Saturday. Nothing good to say about the experience…read moreother than the hall is beautiful on the inside. We were advised upon signing the contract that if not all food was consumed during the hours, they would announce there was food left and we could get seconds. We were not allowed to take the leftover food home. They never announced seconds were available like we were advised. We later learned during the dance that not only did we have to ask for seconds ourselves but it could only have been thru a certain time frame. The cake experience was a disaster. They use fantasy cakes which means that it is a fake cake you pose to take pictures with. The entire cake is not real. They only have a few to choose from. I wanted plain ivory round tiers with real roses. I was to supply the roses. I was fine with that. I had to keep reaching out to follow up to see if this could be done. I was told that it had to be a real cake that the "baker" would do. I was fine with it. I chose cream cheese icing. I have pictures of the before and after. The cake was a mess. The one thing my husband was willing to pay over $10,000 for a hall because of the special meaning and they didn't bother to make it look descent. Thank the lord that my friend and mother-in-law were uphauled and fixed it themselves. I have pictures. My mom paid $500.00 for the candy bar as a gift. She was advised that it was for 2 hours and this is noted in the pamphlet. What is not in the contract or pamphlet is that the entire candy is removed and not given to you at the end of the night. The servers took it all away. If it is paid for then, it should have been given back. There was not $500.00 worth of candy on that table. They never announced guests could start to eat candy or needed to stop eating candy. I was in management for one of the major chocolate manufactures that they had on the candy table for years. I not only know the amount of product in each bag whether it's fun size, full size or bite size but also know the prices. I received complaints from multiple guests regarding how the servers did not let my special needs cousin or my elderly uncle and aunt take a candy because they were going to start putting it away. They had not even started to put it away at that time. It felt like they were there to count the candy going out even though it was my candy that was purchased for $500.00. We feel that if the candy is out on display then the guests should be able to help themselves. To think this is supposed to be a special night and they are supposed to be there to help it go flawlessly. I would not recommend this to anyone.

I would like to say that Grace Gardens made my big day unforgettable, but I would be lying. It's…read morethe people that work there that make Grace Gardens... Grace Gardens. When you book this venue you create a family you never knew you needed. My wedding coordinator was Maria. She not only put my husband's and my needs first, but was so organized and made the process so seamless. I had noooooo idea what I was doing but she was there to guide me every step of the way. Then you have Benir who is in charge of the food and bakery. My husband was in charge of selecting the food and the cake and they instantly hit it off. She kept the process of selecting the food and cake fun and easy. She designed our cake for us because we had no idea what we wanted it to look like. It was awesome and tasted even better! Last but not least there is Frank, our DJ that helped us by putting everything together from the lights, to the ceremony, to the music. Frank and Maria make the best team. The way the music and the lights made the tent dance and come to life was unforgettable. If I could describe the tent it was as if it was dancing with us. Frank and Maria felt like family and made our wedding so special. Thank you guys for everything. I would say let's do it again, but I only plan on getting married once!

Me and my fiance' booked this venue for our wedding. We booked it about a year in advance and after…read morea few payments I was informed that my grandfather could not make the wedding due to travel restrictions from his declining health. We then decided to cancel the venue and get married closer to where I live so my grandfather could be there. We reached out to the venue instantly. We expressed our understanding that we canceled so we were at their mercy. However, we would appreciate if we could get a portion of our money back for our wedding (not a full refund because again, we understand how these things work). They aggressively said no and went on a tangent. Now if we canceled a month before the wedding, I would be more forgiving of this behavior. However, we canceled almost a year out and they refuse to show any decency for our situation. Life deals bad cards sometimes and it's unfortunate that we were forced to cancel but it's saddening to know that there are people out there that can take so much money from a young couple that's fallen on hard times and not think twice about it. We don't have much. A small refund would have helped immensely. TLDR: If you book with this venue. Don't do it too far out because if something bad happens and you have to cancel, you will not be met with grace. No matter how far out your cancelation is..