Large shopping centre (or "center" in American) on multiple levels with several dozen shops. All…read morethe usuals apply, including Boots, HMV, TK Maxx, etc. Several eateries have establishments here - Burger King, BB's Coffee and Muffins, Starbucks, Subway. They are attached to Vue Cinemas. The place completely indoors so no worries about the weather, though it was a little toasty today on the upper levels. Plenty of parking is available, which can be a little expensive depending. 6 hours was £10 today, though they do have special nights where parking is free after 5pm. Modern, clean, bright and airy. All in all, a pleasant experience.

Chapelfield is the older of the two malls in Norwich, and it can feel a bit tired inside at times…read more Where Chapelfield is a light, bright and airy cathedral to retail therapy, Castle Mall can feel like something out of a John Romero movie. Day of the dead Maybe its something to do with being under the castle, occupying the space where the dungeons usually are Or maybe it's just because all the decent shops upped and left to the swanky new place down the road. Whatever the case, Castle Mall will has an important place in the history of retail in Norwich. Main because it houses the city's main Post Office.

Since my last review, I feel the centre has lost some of its appeal. There are quite a few empty…read moreunits in the centre. Also after visiting the Westfield Centre's in London and Stratford City, and seeing the possibilities that large centres have, Chapelfield seems to be losing ground fast. The new corporate look of 'intu' doesn't really work for Chapelfield. It needs a local identity that it had before the rebrand. What exactly is an 'Intu' and how does it make the centre better? The centre only being a few years old looks like it could do with a refit. The wood veneer seems very dated. Many of the original retailers have gone, being replaced with others that fail to fill the gap. Borders was replaced with a hardware store. Esprit with a Cafe Rouge. Seldom comes better I feel. The dining terrace offers nothing new, with a good portion of it with empty units. McDonald's, Pizza Hut, KFC and Spud-u-like are available in most towns and cities. Chopstix and Eds make a slight improvement. The better food outlets are outside the centre in the area adjacent to the main entrance. The two shoe shops seem to be relics of better times on the plain when the area was dedicated to fashion and not food. I feel the centre would be benefit if all the eateries were in one area, surely this is the purpose of a dedicated dining area. The centre seems to attract lots and lots of teenagers. This can be off putting when shopping. Especially when they just seem to hang around and sit on the floor on the dining terrace. The shopping centre leaks in places when it rains! The most annoying thing is when certain stores close early, whilst the centre is still trading. This is so disappointing when you have made a special trip to the centre and the centre is open and the store is closed. It rather defeats the object of late night shopping. A centre of this size needs to open much longer all year round. Many a time I have considered catching a train down to Stratford or the capital. Being right next door to Chapelfield Gardens I am surprised that the centre does not utilise this jewel of the city environment. Finally, car park fees are quite expensive.

this is absolutely one of the best mall in norwich, really attractive and near to public…read moretransports! the shops are providing us with a large choice of clothes, stuff and everything. I did like going there when I was an erasmus student!

Debenhams is in the shopping heartland of Norwich. Opposite Marks and Spencer, and at the tip of…read morethe pedestrianised bit. as a department store chain it's had its ups and downs. Not quite up there with John Lewis or a House of Fraser, and constantly having to deal with BHS snapping at its heels. But, it does have a reasonable menswear department in the basement that's always worth a look, especially when they're running one of their blue cross sales and the prices drop by 70%. That's the time to pick up some real bargains. And when you're done head to the top floor for some mega bargains in the kitchens and electricals. There's a Game concession in the store too. Norwich's fourth

This is a department store based right in the centre of the city. It has a few floors filled with…read moredifferent departments of items and clothing that they sell. These include mens, ladies and childrens clothing, homeware, gifts and cosmetics and fragrances. This is a very well displayed and neat, tidy store. They also employ many members of staff which are always around the store available to help you whenever it's needed. The clothes department do stock alot of designer items and I've found these to be quite pricey although there are some good bargains to be had at one of their many sales throughout the year. They often have blue cross days which is 25% off throughout the entire store.

Bougie department store that is like a marginally cheaper mini Harrods with a few good restaurants…read moreinside. We tried to get into the Seafood Restaurant as walk ins but no luck, which is a pity as the menu looks excellent, from fish pie to caviar, and of course champagne. It is obviously very popular. Next visit to Norwich ;) There is a large selection of UK and foreign goods in the food department, along with a counter full of delicacies to temp you. I stopped by a gin tasting booth and it was interesting to try the different flavoured gins being sold. I wish I had more time to browse, especially in the arts department. Definitely worth a gawk and sample if you are in Norwich.

I came here on 30 Dec. for a nice outfit, and Tim in the men's department was kind enough to help…read moreme find my size in trousers, especially since my usual size in the US is different from the UK/EU sizes. Thank you Tim! Also, the staff in the food hall and in the kitchenware department were great!

It has cheap produce (fruits & vegetables), frozen meat (pork, chicken, etc.), off-brand products,…read moreand alcoholic beverages (wine, cases of beer, and some liquors). There is also a variety of odds and ends on the inexpensive end.

This is a larger store of this type and its based at Anglia Square right in the corner. The parking…read morethere is of plenty and is also close by, only a couple of minutes away. The store sell a good variety of products such as clothes for men, women and children, books, homeware, diy and pet products. They also have a really good selection of seasonal items such as christmas trees, lighting, decorations and gifts. This particular store can get quite busy but it never seems crowded although it can show at the check out tills when you can often find yourself queing but they do open all tills during busy periods. This store has many staff so if you are looking for something in particular it's always easy to find someone for help. It's generally a clean, tidy and mess free store with good stock levels on everything.

this store is large and has a great variety of clothes, kids stuff, homeware, pets things,…read morefurniture etc etc. its easily accessible with wide aisles. I have never had to queue very long, and the staff usually open extra tills during busy periods. the staff are helpful and,if I have had trouble finding an item,they have took the time to take me to it rather than direct me, which is nice. its great for parking, with masses behind the store,and central for the bus stops too.

Proper old style department store. Great for things that are getting harder to find these days…read more Annual stock up for savlon liquid, clothes pegs, and generic pharmacy stuff.