Since my last review, I feel the centre has lost some of its appeal. There are quite a few empty…read moreunits in the centre. Also after visiting the Westfield Centre's in London and Stratford City, and seeing the possibilities that large centres have, Chapelfield seems to be losing ground fast. The new corporate look of 'intu' doesn't really work for Chapelfield. It needs a local identity that it had before the rebrand. What exactly is an 'Intu' and how does it make the centre better? The centre only being a few years old looks like it could do with a refit. The wood veneer seems very dated. Many of the original retailers have gone, being replaced with others that fail to fill the gap. Borders was replaced with a hardware store. Esprit with a Cafe Rouge. Seldom comes better I feel. The dining terrace offers nothing new, with a good portion of it with empty units. McDonald's, Pizza Hut, KFC and Spud-u-like are available in most towns and cities. Chopstix and Eds make a slight improvement. The better food outlets are outside the centre in the area adjacent to the main entrance. The two shoe shops seem to be relics of better times on the plain when the area was dedicated to fashion and not food. I feel the centre would be benefit if all the eateries were in one area, surely this is the purpose of a dedicated dining area. The centre seems to attract lots and lots of teenagers. This can be off putting when shopping. Especially when they just seem to hang around and sit on the floor on the dining terrace. The shopping centre leaks in places when it rains! The most annoying thing is when certain stores close early, whilst the centre is still trading. This is so disappointing when you have made a special trip to the centre and the centre is open and the store is closed. It rather defeats the object of late night shopping. A centre of this size needs to open much longer all year round. Many a time I have considered catching a train down to Stratford or the capital. Being right next door to Chapelfield Gardens I am surprised that the centre does not utilise this jewel of the city environment. Finally, car park fees are quite expensive.

this is absolutely one of the best mall in norwich, really attractive and near to public…read moretransports! the shops are providing us with a large choice of clothes, stuff and everything. I did like going there when I was an erasmus student!

All the main Arcadia brands (Burtons, Wallis, Dorothy Perkins, Miss Selfridges, Top Shop,…read moreWarehouse) under one roof! Cuts down on walking to all the store individually! It is a bit out of town, next to Woolies, but there is a large carpark outside. There is a fair selction of products from each range, all in it's own seperate section.

Outfit is great - it includes the main Arcadia brands in one store. Namely, Dorothy Perkins and…read moreBurtons, Topshop/man, Wallis and Warehouse. It has a great range of the fashions and stock levewls are excellent. The changing facilities are good and staff are always friendly. Its well laid out, with each brand having its own section, clearly marked. Its a great place to go if you are looking for an outfit and cant be bothered to go to several different shops. Fabulous!

Conveniently located in Chapelfield, House of Fraser has filled the need for a higher-end…read moredepartment store. I mainly use to the make-up counters, Benefit being my favourite. The staff know their products well and are always happy to give you demonstrations and test the products on you. I was disappointed with the Dior counter they have a good range, but I did feel as if I was inconveniencing the sales women by coming to her counter. It wasn't a great moment for customer service. If the shopping gets too much for you there is even a handy Cafe Nero on the ground floor.

Easily my favorite place to shop, provided I've got enough in my bank account to handle the…read moreexpedition. Every department houses objects you suddenly need to own. Its huge as well, perfect for a wander for an hour or so. Staff are sometimes a bit useless, but if you're looking for some genuinely beautiful things to have in your life, this is the place to go. The home ware department on the third floor is out of this world.

QD is a large budget retail store located in the city centre, near to Chapelfield shopping centre…read moreand a number of bus stops. The shop is vast, occupying two levels which are accessible by a escalators, and there are various areas which are raised or lowered that require the ability to use steps or else you might have some difficulty. The shop itself caters to a variety of needs, and you can find all sorts of things in here, including clothes, electronic goods, light bulbs, sweets, toys, candles and decorative items and other homeware products. They also sell drinks and crisps at a reduced price. There are lots of members of staff around to help, although the ones I've spoken to haven't been particularly friendly. The queues are also sometimes quite long.

Located at the top of St Stephen, just to the side of the main entrance of Chappelfield…read more It's one of two just like about every other store in the city. This site has two levels with the option to take an escalator down to an area for picture frames, mirrors, kictchen and lighting. Upstairs you have an array of season items which can range from Xmas left over bargains to summer equipment. Passed this area you then have the clothes. There are some good deals and often interesting designs that are good quality. There are changing rooms where you can see if the item fits but you need to ask to be let in. They then have a DIY section which is well stocked though sometimes Poundland just across the way may stick it for a cheaper price. They have some snacky foods such as flapjacks by the checkouts which are pretty yum.

This is a good alternative to mainstream department/home stores. The prices are better, with a lot…read moreof cheap but quality items. The range on offer is good, and it has free parking outside, which is helpful.

The Range is awesome. It has everything Garden Centre,…read moreFurniture, Arts and Crafts, Lighting, Curtaisn, Beddings, Paints, Mirrors/picture, camping, pet care,toys, sports andleisure even bathroom suites! Its also has a cafe on site, which is great value. It is well laid out with wide aisles, it also has price checkers at the end of most aisles which come in very handy. Most things are great value and there are various sales on through the year. there is such a variety and I have never gone to the range and come out empty handed. its just fabulous.

Bougie department store that is like a marginally cheaper mini Harrods with a few good restaurants…read moreinside. We tried to get into the Seafood Restaurant as walk ins but no luck, which is a pity as the menu looks excellent, from fish pie to caviar, and of course champagne. It is obviously very popular. Next visit to Norwich ;) There is a large selection of UK and foreign goods in the food department, along with a counter full of delicacies to temp you. I stopped by a gin tasting booth and it was interesting to try the different flavoured gins being sold. I wish I had more time to browse, especially in the arts department. Definitely worth a gawk and sample if you are in Norwich.

I came here on 30 Dec. for a nice outfit, and Tim in the men's department was kind enough to help…read moreme find my size in trousers, especially since my usual size in the US is different from the UK/EU sizes. Thank you Tim! Also, the staff in the food hall and in the kitchenware department were great!

This is quite a large shop positioned in the centre of Anglia Square. It's full of really good…read morepriced items all of good quality. They have a good range of products including; clothes, decorations, stationary, home accessories and sweets. This is only a small selection of what they do actually hold though. This can get quite busy especially when I've been here at weekends and this can be annoying to walk around especially as I have a pushchair to take around aswell. Anyway, they do a have a few members of staff around the shop so if you have any problems then they are always around to help. There is plenty of parking close by aswell so this is quite handy aswell especially if you end up buying quite alot.

positioned in the midst of discount heaven anglia square shopping centre lies poundstretcher a very…read morelarge store from the outside. brimming with value and discount items some of which can be sold very similar in neighbouring stores. most of the aisles are quite close to each other. you can find toys a small range of clothes quite a selectiion of houseware items stationary toiltries and relevant items for the season eg christmas easter halloween etc. and have started doing some food lines. prices are competitive to the local competition some items are of better quality. never seems to have that many staff around. the store is clean tidy considering sme areas of the large store are crammed

A full sized Marks and Sparks, this location has all the usual fashion and housewares you'll be…read moreable to see at every M&S. I found the aisles a little tight and crowded, but we were there in the height of the lunch rush hour to stop by their food hall for prepared sandwiches and drinks. There is a very large selection of food items and once we found the sandwiches, many broad and inexpensive options. Due to the busy time, the queue ("line" in American) was rather long. An associate directed us over to the clothing side of the store, indicating that there was less of a wait over there.

This is another of the large department stores based in the city centre. It has a few floors which…read moresells a variety of different products, these include mens, ladies and childrens clothing, items for you home, supermarket for food and gifts for all occasions. This store has been at Norwich for as long as I can remember but I do not tend to shop in here as often as I do in other similar stores. I have noticed that their prices are slightly more expensive but during sales it brings their prices down to be about average. They have a very well laid out store and employ a few staff that on each floor that are always friendly, polite and willing to give you assistance if you need it.