I always find New Look a bit of a chore, and tihs one is no different. Its a bit like a jumble sale - everything is on top of everything else, shoes are generally in the wrong places and thrown about, the aisles are narrow and if someone in browsing a rail which happens to be in a rail its a bit of a squeeze past.
I have never had much interaction with the staff so cant comment on them really - they werent rude but they werent full of the joys of spring either.
its a bit dated in general, the store and its layout, and could do with a face lift.
I much prefer the st stephens street branch, if i were to shop at new look regularly. read more