Recently moved into Chapel Allerton. I have always been a supporter of my local post office, but having utilised this branch my loyalty has ended. It's a shack more than a shop and am yet to visit when the queue wasn't snaking out of the door onto the pavement. When you reach the window, you realise why... the service is run by sloth-like folks who must derive pleasure from seeing disgruntled customers.
Today's visit was for travel currency. Lured in by the Post Office campaigns, I discovered on leaving that I had been ripped off, effectively paying 5.5% levy on the advertised rates for online/collect in branch. 6% worse than Asda and Sainsbury where I can visit, not queue, and walk out with my Euros.
Won't use again - won't survive closure. read more