1. Chantilly Jewels

1. Chantilly Jewels

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Miami, FL

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Chantilly Jewels

4.3 (19 reviews)
Open 10:00 am - 5:30 pm

Services - Chantilly Jewels

Jewelry cleaning

Jewelry redesign

Chantilly Jewels Photos

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4.5
(6 reviews)
Jewelry
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Florists
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Recommended Reviews - Chantilly Jewels

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Reviews With Photos

The man who fixes the watches, Rafael, inside of the shop

After I took my watch here to get the battery replaced, the man who repairs watches named Rafael, ended up breaking the watch and did not even replace the battery. When I gave the owner, Vivian Prieto, a chance to take responsibility for the damage, they told me I was the one who had to pay to fix it or that I should just use my other watch. Very rude, unprofessional, and untrustworthy.

April W.

I was looking for some simple yellow gold hoop earrings, on the larger side. That's just the hood in me, lol. I decided to stop in and see what they had to offer and was pleasantly surprised by Chantilly's selection! They had several different options, varying sized hoops and thicknesses, and designs such as diamond cut or smooth. I already own a pair of white gold hoops and I was able to find EXACTLY the size and thickness I wanted in yellow gold to match my white ones here at Chantilly. The price was reasonable as well, and I did not hesitate to purchase them. Vivian was very helpful and offered great customer service, and the process was quick and simple, just how I like. I will definitely check Chantilly next time I am looking for something special!

My new earrings
Samirah M.

I discovered chantilly Jewlers after my jeweler Mr.balani (that was opposite to them) retired and moved. I must say their service is AMAZING!!! They are so sweet. ESP the daughter. I have her on social media and they always say the sweetest things to me when it's special occasions .I've gotten multiple jewlery repaired and sized by them & recently purchased the most beautiful sapphire and diamond pair of earrings which they allowed me to do layaway . I'm so happy that I found my new Jewlers and can't wait to get my lovely pieces of jewlery from them this year5/5 100/100 THE BEST!

Update: Rafael did it again! I was so happy with how he resized & cleaned my moms antique ring that I took him my rings & that I hadn't worn in 5 years since I had kids and my fingers were never the same size. He did an amazing job!!! Seamless resizing and the rings look like new! Feels good to know I can trust someone with something so important and valuable to me. ---- Wonderful experience!! I took my moms ring that I inherited to get resized and cleaned. Rafael did an amazing job! I am soooo happy!! Before and after pic attached. Clearly the shiny one is the after

My beautiful sapphire and diamond ring. Thanks, Chantilly! It's exactly what I wanted.
Mercedes F.

This is my favorite jewelry store in Miami. They offer high quality jewelry, superb customer service, and a variety of items. From gold, to diamonds, to precious jewels and watches. I am in love with my new ring! I will definitely be coming back. I highly recommend this establishment for any of your jewelry needs.

A Return from Hell
J M.

I would not recommend this business to any person who would like to be treated with respect. The manager by the name of Vivian and the woman at the front counter who was there on 4-10-19 around 5 oclock need to be retrained on how to deal with people especially senior citizens. My mom purchased two sets of ear pieces and return then the next day. The return policy clearly says returns are acceptable within 7 days and these employees made her life a living hell. Being disrespectful to anyone is a lack of up bringing. Vivian and her coworker clearly have no ethics on how to handle senior personnel, but it doesnt surprise me in a city were no one respects anything. Vivian I suggest you look in the mirror and realize you will also become a senior one day and hopefully you dont have to deal with someone disrespecting you. As for your employee , please train her properly they represent your company. I will be also writing a review on google and I will be contacting the BBB to complain about your treatment on the elderly. BTW. In America when you return something within the acceptable time period your supposed to receive a full refund not keep $106 dollars to your benefit thats ROBBERY!

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27 days ago

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8 months ago

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8 months ago

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2 years ago

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4 years ago

They were able to hold plate the missing gold plate in a bracelet after doing research w some of their jewelers.

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8 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

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8 years ago

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9 years ago

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7 years ago

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7 years ago

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Ask the Community - Chantilly Jewels

Review Highlights - Chantilly Jewels

Vivian was very helpful and offered great customer service, and the process was quick and simple, just how I like.

Mentioned in 3 reviews

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Vivid Diamonds - Miami Jewelry Buyer & Seller

Vivid Diamonds - Miami Jewelry Buyer & Seller

5.0
(33 reviews)
$$

Ari and his team are exceptional - he helped create the engagement and wedding bands for my wife…read more The customer service and dedication he's shown every step of the way has been fantastic. Highly recommend this team for any of your jewelry needs!

Not all superheroes wear capes, that's exactly what I think or Ari, his brother, and his business…read more Let me start off by telling my story and then the first sentence will make all the sense... In early June I purchased a well priced cushion cut diamond off JamesAllen.com, one of the biggest online diamond websites. I was told that it would ship to me two weeks later which was perfect because I already booked our sailing trip to the BVIs where I was going to propose. Two weeks go by and I don't hear a peep from JamesAllen so I decide to get in touch. The agent told me that because of the size of the center stone it's going to take the jeweler a bit longer. Ok fine, fair enough. It was a custom order so I figured this made sense. A couple of more days went by and I didn't hear anything so I called back. This agent told me that it was taking the jeweler a bit longer than usual but it will absolutely ship to you on Tuesday. Ok great. Tuesday comes and I don't hear anything so I call them again, this agent tells me that it's still set to ship today. It was 6pm so I asked the obvious...it's really going to ship today this late? She assured me that they ship until 8pm so it will. I asked her to call me whether it ships or not just to confirm. Oh, I was getting nervous cause we were set the leave that Sunday...5 days away. About an hour later I get a call from the head of customer service who very nicely tells me that this is one of the hardest calls he's had to make. Instantly I thought, no bueno. He begins to tell me that from the production facility to the shipping facility (which is one block away) that they've lost the diamond. They don't know if it fell in another bag, order, on the floor, etc. He tells me that he has never had to make this call before. I calmly ask him, ok well can we make a similar ring, thinking he must of more diamonds and some options for me, nope. He begins to tell me more bad news, "I can't make you a new one before you leave either. So I recommend you go local." In the midst of freaking out I started browsing yelp and found Vivid Diamonds. They had nothing but 5 star reviews so figured if anyone could help these would be the guys. They were closing in 5 minutes but I called anyway and Ari calmly answers the phone. I tell him my situation and he was so relaxed. He tells me to send him an email with the diamond and he will figure something out. I emailed him and he calls me back in 10 minutes and says, "man be happy they lost it, you don't want that diamond." He tells me to come in Wednesday afternoon and he will have some options overnighted from the west coast for me. I arrive Wednesday and I'm instantly treated like family. Ari and his business partners are all saying hi and offering coffee and water. The first diamond he shows me is perfect and he stays within my price point! He gets me in a temporary setting for the proposal and built her the perfect setting for when we return. I can begin to express my gratitude for Ari and Vivid Diamonds. He saved my ass and we ended up with an even better setting! I'll cut it short... Cliff Notes: Go here, plain and simple.

Freddy's Certified Diamonds & Fine Jewelry

Freddy's Certified Diamonds & Fine Jewelry

4.8
(69 reviews)
$$

This fine diamond jewelry store located in the Sebold building on the 1st floor is a great place to…read moreshop for everything from engagement rings for that special girl or to treat yourself to a fine watch. The sales staff inside is wonderful because they listen to your wishes and style of jewelry you are shopping for. The selection is incredible with so much high quality stones and ring settings. I went in to see if I could change the shape of my 38 year old diamond engagement ring to a different stone and but since my ring was so old, I had the option to choose a whole new ring setting. It was a very smooth transaction because they were able to put the new stone in the new ring while I ate lunch in the building. It was truly a pleasure doing business with the Freddy's people who have been in this location for a really long time. Either way, wherever they are, they are great people.

Freddy's is the absolute best! We are so beyond happy we found them! Friends of our referred us…read morehere for our wedding bands and we have been back in multiple times since, and have now referred our friends and my family. This is a family owned and run jeweler and you can just tell, you as a customer are treated as if you were family. The service we received here is how you would hope to be treated everywhere you go, but unfortunately is just not the case elsewhere. We worked with Jordan and I would highly recommend him. Happy to say we have found our forever jeweler and I highly recommend everyone checks our Freddy's as well!

Barclay's Jewelers

Barclay's Jewelers

4.8
(57 reviews)
$$$

I recently needed a piece of jewelry repaired and was on a tight timeline. In the past, I hadn't…read morealways had the best experience with repairs being handled efficiently, so I asked a friend for a recommendation. Without hesitation, she suggested Tina at Barclay's Jewelers. I stopped by during my lunch break and immediately understood why. Tina took the time to listen to what I needed, offered thoughtful advice about shortening a necklace, and made the entire process seamless. The repair was completed in record time, and I even received a notification as soon as it was ready for pickup. What truly impressed me, however, was what happened next. I recently lost part of an earring that had originally been custom-made elsewhere. I had always felt the closure wasn't particularly secure, so when one earring was lost, I was heartbroken. I brought the remaining earring to Barclay's hoping they could recreate it. Not only were they able to make a perfect match, but they also suggested a more secure screw-back closure and upgraded the pearls. When I originally had the earrings custom-made, I specifically asked whether the closure could be made more secure and was told it wasn't possible. Barclay's immediately identified a simple solution that not only solved the problem but likely would have prevented me from losing the original earring in the first place. The finished earrings are absolutely beautiful, and I have complete confidence that they will stay securely in place. Their attention to detail, practical expertise, and commitment to doing things the right way made all the difference. As a bonus, during my visits I discovered that Tina is close friends with a family I know and love. Hearing the wonderful things they had to say about Tina, her family, and their business only reinforced the impression I had already formed. Barclay's has earned a customer for life. Whether you're looking to purchase fine jewelry, need a repair, or want something custom-made, I highly recommend them. Exceptional service, excellent craftsmanship, and genuinely kind people. Five stars, without hesitation.

I recently visited Barclays Jewelers while shopping for rings, and I had an excellent experience…read more Be sure to ask for Kabir -- his customer service was outstanding. He was patient, knowledgeable, and took the time to clearly explain the differences in diamonds, including color, cut, and clarity, without ever making me feel pressured. I left feeling confident, informed, and very satisfied with my experience. If you're shopping for jewelry or engagement rings, I definitely recommend stopping by and seeing them for yourself.

Nemaro Jewelers

Nemaro Jewelers

4.1
(14 reviews)
$$

From the moment we walked in the service was incredible. Monica was amazing. It was my first time…read moregoing into a store to look at engagement rings and she took me through the settings and shapes of diamonds effortlessly. I had no clue what type of ring I wanted and very quickly she found one that was so perfect, I could not believe it could be that easy! But the ease was with Monica knowing so much about rings and even showing me what wedding bands would look like with each ring, to get an idea. Her customer service was out of this world and she was so kind. I would definitely recommend this jewelry store 1000 times over.

Looking for a fantastic jewler with amazing customer service? Look no further than Nemaro Jewlers…read more When I arrived at the shop, I was a novice in gemology more specifically in the area of diamonds. From the moment I walked into Nemaro Jewlers, both Alex and Ivett were family. I was clueless on what I was looking for and they took the time to educate me on finding the happy median between quality and affordability. Their efforts were tireless in making sure that the engagement ring was perfect. From patiently finding a setting, and then subsequently assisting with the decision of the center stone I was impressed, and more importantly comfortable with the entire experience. I now know that for any jewelry needs, you have a top-notch experience at this wonderful family owned business. Highly recommended a 10 out of 10 product and experience. Thanks again, Richard

Chantilly Jewels - jewelry - Updated July 2026

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