Iv ordered from here a few times, never been 100% happy with a few minor details but it never bothered me too much. However, since they came offline, i had to order over the phone, the telephone service was just appalling and the lady kept talking over me, i finally placed my order ( after 20 mins)
About an hour later the delivery driver called me to say she was leaving and i needed to confirm my address which they had wrong, after i had even spelled it out to them! It then took a further 30 mins to receive my order, the lady delivering was frustrated with my location in the town centre and because my apartment block was hard to find, she had no patience which i had run out of myself at this point, she also demanded a tip!!
I had to reheat my dry food for 3 minutes leaving me irritated, when i finally sat down to eat it just tasted awful, it was thrown. I was not happy!
I was so disappointed because i have often used them without fuss, the service was hideous. read more