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    Chandler Scott R DVM

    5.0 (1 review)

    Services - Chandler Scott R DVM

    Pet physical or wellness exam

    Pet vaccinations

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    8 months ago

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    East Carolina Veterinary Service - My sweet girl recovering from her second surgery

    East Carolina Veterinary Service

    (25 reviews)

    You know I can't say enough kind things about the people at East Carolina Veterinary Service. We…read moremoved down here back in 2016, and this was the place I found myself coming to with our little girl Bibi. Recently, I had to have Bibi put to sleep and it was a terrible moment for me. Dr. Kuhn helped me get through that terrible moment. She stayed with me outside of the office, she didn't want me to leave and drive my car in the condition I was in at that moment, and this kind, caring human being actually hugged me and tried to calm me down. I told Dr. Kuhn that I didn't think I could ever adopt another cat, but I did and I'll be bringing my cat Ginger's paperwork down to the office and take her there soon for a checkup. I trust Dr. Kuhn and the entire staff at East Carolina Veterinary Service to take care of Ginger and keep her healthy...because I trust them and the work they do...because I know they truly care.

    This establishment is highly unprofessional and ill managed. They take advantage of their…read moreclientele's lack of knowledge in this field; not only costing you more money but allowing your animal to endure pain far longer than necessary. After trusting them to perform a simple dental cleaning on my dog she was returned with extractions that I was not made aware of and was expected to pay for. Further more the worker who returned my dog to me couldn't tell me which teeth were removed. My dog then developed a severe urinary tract infection only 2 days post OP. This infection was evident on her pre op labs but no action was taken forcing me to pay an additional 160 for a BASIC urinalysis. The typical price for a urinalysis is around 80 (I question the disparity to see if there was a reason for the increased price and was given a snarky retort that lacked explanation. After waiting over a week for results my dog developed bladder stones directly related to her infection. When I went in to see where her results were I was informed they had received them the same day I had brought her sample in and they couldn't figure out why I hadn't been notified. These results revealed the severity of her condition. The vet then prompted me to get a urine culture which takes even longer to get results for; with my background knowledge I can confidently say this was done just for money. She desperately required a less invasive, more immediate, and inexpensive ultrasound in order to diagnose her bladder stones. Waiting for the return of a culture left my dog at risk for a kidney infection or worse. Due to their obvious negligence and lack of communication throughout the situation I took my dog to a different vet where she required surgical intervention due to the progression of her stones. This cost just under 2000. While the money alone is upsetting my dog had to suffer for weeks through something that could've been fixed with a $25 prescription, had the vet taken the proper actions after reading pre op test results. If you care about your pets, your wallet, and your dignity do not go to this veterinarian. They are unorganized and would rather let your pet suffer in order to drag out testing and surgeries for their own profit. If you are looking for quality vet care with a team that is actually passionate about you and your pets I recommend Firetower animal clinic as they were able to finally help my sweet girl, they even provided her pain medication to help reduce discomfort until they could get her in for surgery. Please if you find this and have had similar experiences I implore you to report them to the veterinary board of medicine as I am not the only one who has done so. This behavior will not stop until they are shut down and I am confident people have lost their pets without knowing who was really at fault.

    Chandler Scott R DVM - vet - Updated July 2026

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