I would advise all potential customers to avoid this garage.
I was needing a last-minute service and MOT, but my usual garage was fully-booked for the next 10 days. I phoned Champion and Emmett, and they were able to fit me in the following morning (in hindsight, this should have been a red flag).
When I dropped my car off, the mechanic I spoke to quoted me 'approximately £200', and that if any additional work was required that they would phone me to discuss and approve.
Later that day, I returned to collect my car. It had passed its MOT; a new cylinder and bearing had been fitted. The bill came to nearly double the quoted price - £376. I had had no discussions with the garage regarding any additional work or cost. The mechanic present was unable to negotiate the price and kept stating 'I thought the gaffer had rang you'. Eventually, he rang the owner, 'Ashley', who had done the work. He fully acknowledged that no discussion had taken place regarding additional work. It took a long and unpleasant discussion to reduce the price - initially Ashley had asked for £300 (in cash). In the end, I agreed to pay £250, but even then, I feel as though I have been taking advantage of.
It is garages like this that give mechanics a bad name. read more
