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    Chambers Steam Way

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Chambers Steam Way

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

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    7 years ago

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    Chem-Dry of San Angelo - Congratulations on the new home!  Let's start you off with a fresh, non-toxic carpet cleaning!

    Chem-Dry of San Angelo

    (6 reviews)

    Appreciate the thorough cleaning, pet hair extraction, and urine removal. Absolutely no odor…read moreremaining. Very careful with furniture.

    We called and scheduled a appointment on Tuesday 7/3. I was told the time that was open, I didn't…read morerequest the time. Appointment day comes. It's now 11:15 in to our 11-11:30 window and I get a phone call saying he won't be able to make it. There's a schedule issue and that he wasn't going to be working that day. So they reschedule for Friday, 11-11:30. Now here we are 11:05 on Friday, and I get a phone call saying there's a issue and needs to reschedule for tomorrow. No thank you! My time and money may not be valuable to you. But I have things to do and services I would like done. Your company obviously needs to figure out scheduling and communication. Because calling day after day in to the appointment time saying they need to reschedule isn't the way you do business. I will "edit" my review for your company. So it to not be, as you say "defamation". I am tho entitled to my own opinion of the situation. With no need of further explanation from your company. To be clear, if there was a issue as your describing now, due to humidity, weather and uncontrollable circumstances such as mother nature I would recommend that your staff articulate that. So that these issues don't arise again in the future with other customers. Opposed to "yet another scheduling conflict" as she stated on the second phone call. If she would have said the reschedule was because of these reasons it would not have resolved the issue but could have provided a explanation with possibly less frustration. I can only hope that as a customer that your company will address the issue of communication. The weather forecast is not a secret. There is 5-7-10 day projections. Calling to inform in to the appointment time not once but twice with no further explanation other than "yet another scheduling conflict" I feel is still unacceptable.

    Chambers Steam Way - carpet_cleaning - Updated May 2026

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