Let me start with small issues. First, the doors. They're absolutely hideous. It's 2019. Time to…read moreupdate the god awful brown doors that are like cardboard on a hinge. Second, the laundry card situation is terrible. You can only fill your laundry card in the main office which is only open from 9-5 so for normal working people, it's a hassle to even put some money on there to do a load! Third, you can't open windows in the winter because management regulates and covers the heat. If you're caught, you'll be fined. Moving on to a medium issue. The walls are SUPER thin. You can hear a normal conversation in the apartments below and next to you. I have the pleasure of living above a couple that loves to argue and next to a group of guys that like to rap at 3 in the morning. Mind you neither are terribly loud, but the walls are so thin, I know everyone's personal business and I'm sure they know mine. The biggest problem I have is with management. The property manager is not the friendliest person to begin with. When I first moved in I noticed she was stern but fair. (So I thought). After my first year living here, I decided to move into the two bedroom apartment. When I moved out of the one bedroom, I did a basic clean. I vacuumed, cleaned the bathroom and wiped down the kitchen. When I moved into the 2 bedroom, I got an invoice for $40 because I didn't clean my stove in the previous apartment. That seemed very petty but I paid the $40 and moved on with my life. After a few months, I noticed black mold growing around my AC unit in the bedroom. I called the office and they sent someone out to take care of the problem. He came in, sprayed some chemical on it and left. Didn't clean it, scrub it, or anything. Just covered it with this chemical and left. He told me to crack the windows after business hours when the manager isn't on the premises, to let the moisture out. Anyway, a couple months go by and the mold is back and I'm noticing moisture building up on the walls and ceiling surrounding my AC unit so I call again. This time, no one comes out. I call again a few days later. I was told someone would be out the next day. No one showed up. In the mean time I scrub the mold myself. But the problem still remains that the mold keeps coming back. Whenever the mold comes back, my daughter gets congested and my husband coughs like crazy. I call and leave a message, still no one contacted me back or showed up. This is extremely annoying because I was charged $40 for not cleaning a stove. But when I have a black mold problem, and no one comes then what? Will this be reflected in my rent? Of course not. But this isn't the only problem I've had with management. One day, I receive a call at work saying there is a noise complaint. I call my husband and ask what the problem is, and he said the music was a little loud but it was noon on a Wednesday he thought everyone was at work. No matter. Noise is noise. He went to the office later that day to fill the laundry card and the manager mentioned we received a complaint from the neighbors downstairs. Later that evening, we receive an official notice telling us to show up at 10am on a Monday to address the issue. I work from 8-5 for the fire department and my husband works 24 hour shifts for the department so that obviously can't happen. We didn't show up for the meeting. Tuesday rolls around, my husband sees the neighbors and let's them know, if the music is loud just knock on the door and we'll turn it down. No biggie and we've been living in harmony ever since. But back to the meeting. After not showing up, I get a call/threat from the office saying if I don't show up for a meeting, I'll get evicted. So I use my comp time and leave work to attend a meeting. In the meeting, the manager went over the excessive noise rule and that was it. My husband let her know, we did talk to the neighbors and everything is fine. The manager said she never told us who made the complaint and we can't just randomly accuse our neighbors. (If she didn't tell us, how would we know who to address? So we just randomly picked the right neighbors?) anyway. She denied that she let slip who made the complaint.
Moral of the story, don't live here unless you have no other option. It's horrible, management is atrocious, the walls are thin, maintenance issues may or may not be addressed and you can't open windows in the winter.
