(SUMMARY AT THE END)
The family decided to treat itself to a luxury chalet rental for our summer vacation. We wanted a place with plenty of space, waterfront and, since we'd be travelling with 2 kids under three, not too far from Montreal.
Luckily we already heard of Chalets Oasis. (Yes it's part of the Fiddler Lake gated community but it's a long/weird complicated story that seems to punish Chalets Oasis renters)
So at 600$+ a night we found our luxury rental. Every aspect related to booking and renting went perfectly. The week leading up to the rental date I found myself taking the initiative to know things such as the access code, which, for the price I found odd but dismissed.
Also checkin was at 4:00 (total waste of a day)! Again, a bit surprised considering the price. There was an option for early checkin at noon but I had to inquire. Chalets Oasis should always assume early checkin is preferable. It costs an additional (somewhat insulting) 35$ but I would have paid for it.
Upon our arrival we noticed the outside was littered with cigarette butts and shards of glass.
Look don't get me wrong, it was a great location, a huge house and plenty of amenities. It's clear however the owners do NOT even visit here otherwise they would have noticed that:
- most hinges and door handles need to be replaced
- bathtub stoppers don't work (remember kids)
- loose/cracked tiles here and there
- and other tiny details that most people probably wouldn't care about
Again I refer to the price and suggest that Chalets Oasis needs to focus on the final touches and stop continuing to kick the repair can down the road read more