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    Chai Urgent Care

    2.4 (9 reviews)
    Closed 2:00 pm - 12:00 am (Next day)
    Updated a few days ago

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    6 years ago

    Terrible customer service. The woman who answers the phones it just awful. I will go elsewhere and recommend you do as well.

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    7 years ago

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    9 years ago

    Great service with a smile staff and doctors took care of the urgency in a timely manner.

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    Hackensack University Medical Center Emergency Services - This student along with his coworkers need basic social training. They need to learn how to speak to patients No respect or compassion

    Hackensack University Medical Center Emergency Services

    1.5(11 reviews)
    17.3 mi

    I came in as a patient due to paresthesia symptoms. I was first impressed as I was immediately…read morebrought for testing and CT scans. However once those scans were complete I waited on a bed in the ER hallway for over 10 hours. There were patients coming in well after me for less crucial things being given priority which was extremely frustrating to observe. For a night shift ER I was very dissatisfied with the level of care and lack of quality I was given after my Initial intake. Will definitely be remaining a Valley hospital client after this experience.

    Urgent Concern About ER Experience at HMH Hackensack University Medical Center…read more We moved to the United States just 5 months ago, and our daughter was born here. Since we were still learning how the healthcare system works, I carefully researched and chose HMH Hackensack University Medical Center, Pediatric Center, Emergency Room, based on numerous positive reviews. When our daughter was only 2 weeks old, we made the urgent decision to bring her to the ER because her unconjugated bilirubin level was above normal. Our request was very clear -- we needed a blood test to confirm whether treatment was necessary. Unfortunately, our visit turned into a frustrating and deeply disappointing experience. We were seen by Dr. Avital Bauman, MD, who, instead of immediately focusing on our newborn's condition, spent a significant amount of time on unrelated "paperwork" -- questioning why we didn't yet have a pediatrician and calling social workers to explain the U.S. healthcare system to us. The social workers, in turn, did not address the main reason for our visit. Instead, they accused us of supposedly not taking proper care of our baby's health. Yes, perhaps we did not follow the exact steps of the U.S. healthcare system, but in this situation, the child's health should have been the first priority. The correct sequence of actions should have been: examine the baby first, then explain the administrative process afterward. Because of these delays, more than two hours passed before any medical testing was even offered. For us, as parents of a two-week-old newborn, this was extremely stressful and unacceptable. We traveled all the way from West New York to this hospital with one goal -- to make sure our baby was healthy. In the end, we left the hospital without any meaningful results, only with disappointment and concern. This experience left us feeling that bureaucracy was placed above patient care, which should never happen -- especially when it involves the health and safety of a newborn. I believe this matter deserves serious attention from hospital administration to ensure that no other family faces a similar situation.

    Hackensack Meridian Health Bayshore Medical Center

    Hackensack Meridian Health Bayshore Medical Center

    2.2(57 reviews)
    19.5 mi

    Doctors DONT ASK OR LISTEN to patients family who knows their parents medical history. A generic…read moremedication was given to my mother for weeks. A infectious disease doctor came in lifted the blanket and walked away. If she would only have spoken to me just one question. Is your mother allergic to any medication. My mom's mind world not be a marshmallow right now. Case manager for after hospital care are arrogant uncompassionate zombies. They speak down to you as if you should know medical term. They give you a call in the morning to say your mother is being discharged find a place. And have the audacity to arrange medical transport that costs a fortune, without your knowledge and you have no other way to transport. Bayshore MERIDIANs health care is the sadest medical system going.

    I am giving Bayshore Medical Center five stars because I cannot imagine having a better Patient…read moreexperience. After my April 30, 2025 surgery for a Full knee replacement, I was hospitalized for 3 days in recovery. From the point of admission through surgical preparation The Nursing staff, support personnel, and anyone who dealt with me were pleasant, caring, and concerned for my comfort, and all of my needs were addressed with a smile. The physical Therapists were very cheerful and extremely encouraging of my efforts right from the start. The enviornment at Bayshore was clean, quiet and peaceful, with minimal intrusions on my sleep or quiet time. The food was good and was promptly and cheerfully delivered. Overall, I had a pleasant experience at Bayshore.

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    Hackensack Meridian Health Bayshore Medical Center - Review

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    Hackensack Meridian Health Bayshore Medical Center - Filthy blood

    Filthy blood

    Hackensack Meridian Health Bayshore Medical Center

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    Chai Urgent Care - emergencymedicine - Updated May 2026

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