Before contacting Chad Harris I had engaged another mortgage broker, but I switched to Chad Harris because I wanted my broker to be more than an intermediary who simply forwards documents and questions. Chad did an exceptional job, communicating all the important information to me, but at the same time professionally taking ownership of underwriting concerns and inevitable questions involving the various parties (including the realtors and seller.) He did this and minimized the burden on me as I was starting a new job in a new city. In summary - Chad wasn't just a go-between. He was my advocate and agent. I enthusiastically recommend him. read more